Automotive Training Centre

AUGUST 28, 2024

This role combines your technical expertise with customer service and sales skills, making it a dynamic and engaging career path. Automotive Detailing Trainer or Educator If you are passionate about teaching and mentoring others, consider a career as an automotive detailing trainer or educator.

Vocational School 264

Vocational School Education Automotive Customer Service 264

Automotive Training Centre

FEBRUARY 21, 2024

Their responsibilities have grown from simple mechanical repairs to include electronic systems diagnostics, preventive maintenance, and service advice. A mechanic’s day might involve a variety of tasks, such as inspecting brake systems, performing oil changes, diagnosing electrical issues, and providing customer service.

Mechanic 256

Mechanic Automotive Auto Mechanic Training Apprenticeship 256

AutoShopOwner

NOVEMBER 19, 2024

Training Investments: Clients invested in regular training programs for technicians, service advisors, and office staff. On-going education helps improve customer service, therefore boosting revenue. This boosted shop morale and employee performance!

Auto Repair Shop 130

Auto Repair Shop Auto Repair Service Advisor Finance 130

Auto Service World

SEPTEMBER 24, 2024

Below are a few tips on how to drive home messaging to ensure your customers are not overlooking their oil changes. Educate Consumers Education and awareness are key when it comes to convincing customers to not delay oil changes. Positive Customer Experience There is often a stigma around the auto care industry.

Oil Change 264

Oil Change Education Engineering Vehicle 264

Automotive Training Centre

DECEMBER 15, 2023

While formal education is not strictly required, attending a vocational school and going through professional auto detailing training provides a solid foundation. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Lastly, continual learning and adaptation are essential.

Vocational School 260

Vocational School Auto Mechanic Training Education Customer Service 260

Tomorrow's Technician

JUNE 17, 2025

Much of your time will be spent educating on what needs to be calibrated and why. The days of service companies providing invoices to collision shops with no documentation are rapidly coming to an end. Being a good business means understanding all the pitfalls as well as what will be needed by your customer.

Electronics 130

Electronics Vehicle Education Customer Service 130

Automotive Training Centre

MAY 3, 2024

This technology is being harnessed in the automotive sector to revolutionize everything from vehicle design and manufacturing to customer service and marketing strategies. AI chatbots, for instance, can handle customer inquiries, schedule appointments, and provide customized maintenance tips.

Retail 260

Retail Automotive Customer Service Auto Mechanic Training 260

Automotive Training Centre

APRIL 29, 2025

A battery tester that can also analyze charging and starting systems will make your inspections more comprehensive and your customer service stand out. Battery Tester and Analyzer Battery maintenance is more complex than it used to be, especially with modern start-stop systems and hybrids. Why Choose ATC Toronto?

Mechanic 154

Mechanic Auto Mechanic Training Electronics Automotive 154

Tire Review Magazine

MARCH 8, 2024

So, why would anybody pick Roger’s Tire Service over any other Ag dealer, tire dealer or shop in the Richwood area? Roger says it’s because the competition can’t beat his customer service or his relationship with people in the community. Our customer service is just unmatched by anybody else,” he says. “We

Customer Service 105

Customer Service Trucking Vehicle IT 105

Automotive Training Centre

SEPTEMBER 22, 2023

Engage in Continuous Education and Training The automotive industry, particularly the hybrid and EV sectors, is in a transformative era characterized by rapid technological evolutions. Prioritize Safety and Customer Service Safety takes center stage with the emergence of high-voltage systems in electric vehicles.

Electric Vehicles 264

Electric Vehicles Mechanic Electricity Vehicle 264

Automotive Training Centre

MAY 29, 2024

– Quality Contro l: Ensuring all repair work meets industry standards and customer expectations. – Customer Service : Addressing customer inquiries and complaints, providing estimates, and explaining repairs. – Customer Focus : Prioritizing customer satisfaction and building long-term relationships.

Mechanic 288

Mechanic Auto Mechanic Training Auto Repair Shop Technical 288

Automotive Training Centre

MARCH 14, 2024

A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. Here, technical skills gained in service advisor training come into play. Are you interested in a service advisor career ?

Service Advisor 264

Service Advisor Technical Auto Mechanic Training Customer Service 264

Automotive Training Centre

APRIL 19, 2024

The responsibilities of a Fixed Operations Manager include managing service operations to ensure high-quality maintenance and repair services, overseeing the inventory and sale of auto parts and accessories, enhancing customer service, monitoring budgets, and leading the team to achieve departmental goals.

Management 264

Management Auto Mechanic Training Automotive Automotive Services 264

Automotive Training Centre

JUNE 4, 2024

From managing a team of skilled mechanics and ensuring top-notch customer service to handling inventory, ordering parts, and maintaining shop equipment, a shop manager’s responsibilities are diverse and dynamic. It requires strong leadership, excellent customer service skills, and a solid understanding of business operations.

Auto Mechanic Training 298

Auto Mechanic Training Mechanic Management Technical 298

Auto Service World

MARCH 6, 2025

Digital touchpoints offer one way for shops to deliver even better customer service. For example, self-serve kiosks or tablets can speed up customer check-ins and help build more robust, easily searchable digital records.

Automotive Services 130

Automotive Services Oil Change Automotive Education 130

Automotive Training Centre

OCTOBER 9, 2024

How ATC Prepares You for Success Automotive Training Centre’s Collision Estimating Training provides the hands-on, industry-focused education you need to thrive as a fleet rental specialist. Our auto body estimating training program prepares students for success. Are you ready to start Automotive Training ?

Automotive 260

Automotive Vehicle Insurance Management 260

Automotive Training Centre

OCTOBER 15, 2024

How ATC Prepares You for Success in Auto Parts Training At ATC, we pride ourselves on offering an education beyond the basics. You’ll be trained to handle advanced technologies, sustainable practices, and the latest manufacturing trends, all while developing practical skills like customer service, parts management, and shipping logistics.

Manufacturing 279

Manufacturing Electric Vehicles Car Dealership Collision Repair 279

Automotive Training Centre

APRIL 25, 2024

Customer Service: Professional detailers often deal directly with clients and must be able to communicate effectively. Physical Stamina: Detailing can be physically demanding, often requiring hours of bending, stretching, and manual labour. Attention to detail is one of the most important auto detailing skills.

Automotive 241

Automotive Auto Mechanic Training Education Vehicle 241

CATI

DECEMBER 12, 2024

Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights. Mechanics can explain issues using precise metrics and offer tailored solutions, improving trust and customer satisfaction.

Automotive Repair 105

Automotive Repair Mechanic Automotive Telecommunication 105

Tomorrow's Technician

JUNE 12, 2025

Be confident when asking for the business: Can we go ahead and include that in your service today? By practicing these communication strategies, service advisors can effectively educate customers about cabin air filters, building trust and fostering long-term relationships.

Service Advisor 130

Service Advisor Education Technical Preventative Maintenance 130

AutoFix

OCTOBER 29, 2024

Automotive shop coaching services, offered by auto repair shop consultants, can help owners and managers develop leadership skills that foster a supportive environment. Offer Continuous Training : Providing ongoing education keeps staff engaged and motivated. Recognize Excellence : A culture of appreciation boosts morale.

Auto Repair 98

Auto Repair Auto Repair Shop Consulting Management 98

Brake & Front End

JANUARY 9, 2025

The old proverb walk a mile in their shoes applies to advising customers about shocks and struts. If you just sell them shocks and struts, you are asking the customer to exchange money for a parts and service. Advising and educating a customer about the condition of their car or truck is easy.

Education 100

Education Oil Change General Repair Vehicle 100

AutoFix

FEBRUARY 13, 2025

Personalized communication has become a crucial factor in building trust, ensuring transparency, and creating long-term customer relationships. For auto repair shop owners, mastering automotive customer service isnt just about answering questionsits about educating customers, setting realistic expectations, and making them feel valued.

Service Advisor 52

Service Advisor Auto Repair Auto Repair Shop Customer Service 52

Bolt on Technology

SEPTEMBER 15, 2023

If you want to increase your customer retention and sell more services, then customer education needs to be a priority at your dealership. Informing your customers, whether they're new or have been regulars for years can improve your operations and help you to better meet your goals.

Education 52

Education Trucking Vehicle Car 52

Automotive Training Centre

JULY 6, 2023

In addition to their technical abilities, a proficient car detailer understands the importance of effective communication and excellent customer service. Through clear communication, they provide accurate assessments of the services required, offering tailored solutions to meet the unique needs of each customer.

Technical 246

Technical IT Auto Mechanic Training Automotive 246

Shop Marketing Pros

NOVEMBER 25, 2024

Your job is to educate and build trust, and that starts with the basics. Action Step: Pick a common issue or question you get from customers and create a piece of content around that. Plus, it humanizes your shop and gives customers a better idea of who’s working on their car. You’ll be surprised how much value it brings.

Auto Repair 130

Auto Repair Auto Repair Shop Media Oil Change 130

Brake & Front End

JUNE 4, 2025

By educating consumers and offering actionable tips, we hope to prevent unnecessary breakdowns and help families drive confidently all summer long.” ” Automotive repair shops have a unique opportunity to engage customers and reward staff during National Tire & Wheel Safety Month with a special giveaway hosted by AudioCityUSA.

Auto Repair Shop 130

Auto Repair Shop Customer Service Automotive Repair Auto Repair 130

AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues. ” Key Strategy: Educate, dont argue.

Service Advisor 52

Service Advisor Auto Repair Shop Auto Repair Customer Service 52

AutoFix

SEPTEMBER 19, 2023

A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? Bob Farrell, a legend in the service industry, provides a profound and simple answer: “Give them the pickle!” By embracing Bob Farrell’s “Give them the pickle!”

Auto Repair 40

Auto Repair Customer Service Auto Repair Shop Education 40

Tomorrow's Technician

JUNE 12, 2025

Tire dealers who take the time to keep up with the nuances of the UHP summer tire segment will find success with these loyal enthusiast customers. Drivers of performance vehicles that are fitted with UHP summer tires are not typical tire consumers.

Vehicle 130

Vehicle Retail Technical Engineering 130

Tomorrow's Technician

JUNE 4, 2025

By educating consumers and offering actionable tips, we hope to prevent unnecessary breakdowns and help families drive confidently all summer long.” ” Automotive repair shops have a unique opportunity to engage customers and reward staff during National Tire & Wheel Safety Month with a special giveaway hosted by AudioCityUSA.

Auto Repair Shop 130

Auto Repair Shop Automotive Repair Auto Repair Trucking 130

Tomorrow's Technician

JUNE 4, 2025

One of the biggest challenges for a tire dealer can be determining how to meet the needs of every customer who walks in the door. This article originally appeared in Tire Review and was written by Brooklyn Emery, brand communications manager for Hankook Tire America Corp.

Management 100

Management Customer Service Vehicle Education 100

CATI

OCTOBER 5, 2023

For example, if you’ve gotten a trucking license before dispatch training , worked in customer service, or worked as a clerk, be sure to list these experiences and your duties. Remember to highlight all relevant skills you’ve gained throughout your training or previous work experience.

Customer Service 105

Customer Service Trucking Management Education 105

AutoSuccess

JANUARY 24, 2025

There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. This collaboration will help ensure dealership personnel are equipped to serve the demand. 2 For decades, J.D. SM Now, with a strong focus on the EV sector, J.D.

Service Advisor 52

Service Advisor Consulting Automotive Education 52

Tire Review Magazine

MARCH 12, 2025

Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. It enhances buying power, increases profitability, and standardizes processes for better customer service. And were developing one for service advisors as well, he explains.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59

Autoshop Solutions

NOVEMBER 15, 2023

” The Women in Auto Care community is dedicated to its mission of engaging, educating, and empowering women within the auto care industry through conferences, networking, scholarships, education, data, awards, and more. “The whole team, from design and account reps to customer service, are all a delight to work with.

Automotive 98

Automotive Tire Rotations Education Oil Change 98

Brake & Front End

JUNE 20, 2024

MPA has released two new Part Smart training videos recognizing the importance of educating both installers and everyday drivers about vehicle repair.

Master Mechanic 130

Master Mechanic Troubleshooting ASE Parts Replacement 130