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YPA Spotlight: Connecting and collaborating on the future of the industry with Eddie Tso 

Auto Service World

Eddie shares his journey from senior management roles in technology and consulting to leading an automotive manufacturing company, and discusses what being part of the Young Professionals in the Auto Care (YPA) Community means to him. My journey into the auto care industry was shaped by both professional ambition and personal passion.

Technical 274
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Anatomy of a Successful Auto Body Shop Owner

Automotive Training Centre

The leadership skills needed to guide a team effectively are cultivated over time, often through experience in managing roles. Entry-level roles like Collision Estimator or Body Shop Manager are natural stepping stones toward shop ownership. These skills foster trust, encouraging repeat business and positive word-of-mouth referrals.

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4 Essential Collision Estimator Skills You’ll Learn in Auto Body Training

Automotive Training Centre

Interested in a career that combines technical skills with attention to detail? This skill is critical when working with customers and industry professionals, such as collision repair managers or insurance adjustors, who rely on your expertise to guide repair decisions. Collision estimating could be a perfect match.

Insurance 264
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Management, technical training top focus at AARO show

Auto Service World

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. 12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine.

Technical 146
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From the Magazine: The trouble of doing everything yourself

Auto Service World

Managing employees, staying updated with the latest automotive technologies, ensuring customer satisfaction and handling administrative duties can quickly become overwhelming. From CRM (customer relationship management) software to inventory management systems, there are numerous tools available to streamline your operations.

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Why your inspections need to be easy to read

Auto Service World

All too often, a shop will write up a repair order filled with technical jargon that only someone with expert knowledge of vehicle repair will understand. Imagine that car belongs to your grandmother, said Alan Beech, an aftermarket coach and consultant with Beech Consulting. They have no idea what a MAF is.

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5 Important Duties You’ll Perform After Service Advisor Training

Automotive Training Centre

Customer Consultation and Service Recommendation As a service advisor, you’ll often be the first point of contact for customers bringing their vehicles in for service. You must consult with them, understand their concerns, and gather information about the vehicle.