Auto Service World

APRIL 24, 2025

The automotive industry is undergoing a significant transformation as digital technologies reshape the way vehicles are bought and sold and dealers need to keep pace or lose relevancy. The transition to online car buying has fundamentally altered consumer expectations, observed Madhuchhanda Palit, automotive analyst at GlobalData.

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Automotive Automotive Marketing Retail Car 263

Auto Remarketing

MARCH 4, 2025

Is now the right time for used-car shoppers to strike? There was some year-over-year easing in retail used-car prices last month, according to the latest CARFAX Used Car Index report , which showed declines in six of the seven segments included in its analysis. month-over-month, prices for cars fell 0.9%.

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Used Cars Retail Car Vehicle 66

Auto Remarketing

APRIL 17, 2025

As the first quarter of 2025 ended, all was calm for used-vehicle retail prices. But, Cars Commerce reported in its Q1 2025 Auto Market Review , that might have been the calm before the storm. The report, based on data from the companys Cars.com, Dealer Inspire and AccuTrade platforms, showed used-car list prices fell 0.9%

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Used Cars Retail Car Vehicle 59

Auto Service World

JANUARY 28, 2025

Why time matters in inspections Vehicle inspections are the foundation of every repair order. Technicians should spend 35 to 45 minutes carefully inspecting each vehicle. When a technician has the time to inspect all components, catch wear and tear and identify problems early, it ensures the vehicle is in optimal condition.

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Service Advisor Vehicle Automotive Consulting 210

Auto Service World

JUNE 11, 2025

For Canadian automotive jobbers, warehouse distributors, and parts retailers, the path to sustained success lies in the judicious selection and implementation of trends that demonstrably offer tangible operational and financial benefits, all while steadfastly maintaining core business integrity and established customer relationships.

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Automotive Consulting Vehicle Retail 217

Auto Service World

MARCH 27, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. John Cochrane, Executive Director | Automotive Aftermarket Retailers of Ontario The automotive service industry is at a crossroads.

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Car Automotive Services Preventative Maintenance Automotive 144

AutoSuccess

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. As noted in its forecast for 2025 , Cox Automotive is expecting further industry growth in the year ahead.

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Retail Automotive Vehicle Management 52

Auto Service World

JULY 3, 2025

As the cost of doing business climbs and global supply chains tighten, parts retailers are being forced to rethink how they manage inventory, pricing and customer expectations. The 2025 CARS Annual Jobber Survey reflects this tension. The widening spectrum of vehicle age is adding to the challenge, however.

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Management Retail Manufacturing Automotive 267

Auto Service World

MARCH 25, 2025

All too often, a shop will write up a repair order filled with technical jargon that only someone with expert knowledge of vehicle repair will understand. So when they pay up and are on their way, they take a look at what was done to their car and havent got the slightest clue. Does she even know where it is on the car?

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Consulting Service Advisor Retail Technical 181

AutoSuccess

APRIL 17, 2025

Wholesale used-vehicle prices (on a mix, mileage and seasonally adjusted basis) fell in March compared to February. The Manheim Used Vehicle Value Index (MUVVI) dropped to 202.6. “Used retail demand remained strong throughout March, with days’ supply ending at low levels, driving healthy activity at Manheim.

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Vehicle Retail Automotive Electric Vehicles 40

Auto Service World

JULY 8, 2025

This shift in outlook coincided with a healthy rebound in shop car counts following seasonal slowdowns in January and February. And while we face rising vehicle costs and tightening margins, we still hold a competitive advantage in our ability to act decisively and entrepreneurially. But now, confidence is gradually returning.

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Banking Retail Management Automotive 249

AutoSuccess

APRIL 21, 2025

What a car shopper cant find on them wouldnt fill a thimble so why should you consider adding digital vehicle portfolio (DVP) content to this fantastic marketing site? Thats a great question, and every dealer, GM and used car manager should ask it. Confidence in Pricing & Value A well-documented car means no surprises.

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Vehicle Used Cars Retail Car 52

Auto Service World

MARCH 20, 2025

Reflecting on the macroeconomic environment in 2024, the start of 2024 saw mechanical retail service locations performing well. While OEM sales showed signs of recovery, consumers grappled with the dual challenges of elevated vehicle prices stemming from inflation and increased borrowing costs. However, this cycle has been atypical.

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Automotive Services Retail Automotive Banking 130

Auto Remarketing

JUNE 27, 2025

Pickup trucks and electric vehicles/hybrids. But in June, they have dominated used-vehicle price increases. According to the latest Carfax Used Car Index , used pickup prices climbed almost $1,100 month-over-month in June, which is their steepest price swing in over two years.

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Retail Used Cars Electric Vehicles Vehicle 52

Auto Remarketing

MAY 28, 2025

Unless its the color of your car. The latest study from iSeeCars looks at the effect color has on a vehicles resale value, and gold cars are at the bottom of the list. million 3-year-old vehicles showed the average gold car loses 34.4% The most popular car colors black, white, gray and silver didnt fare as well.

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Trucking Retail Car Manufacturing 78

Auto Remarketing

APRIL 29, 2025

Used car prices are rising. For most used cars, anyway. The analysis of the retail prices of 1.4 million used cars showed the Model S one of four Teslas on the list lost an average of 17.2% The analysis of the retail prices of 1.4 The price drops run counter to the current used-car price trends, iSeeCars said.

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Used Cars Car Alternative Fuels Retail 52

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Electrified vehicle owners averaged 51 points less among mass-market vehicles and 57 points less in the premium sector, which J.D. Powers 2025 U.S. In a news release, J.D.

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Vehicle Service Advisor Oil Change Retail 52

AutoSuccess

JULY 8, 2025

The report offers critical insights into how technology and AI shape the future of car buying. These AI car buying trends reveal a major transformation in how dealerships connect and engage with today’s shoppers. This trend reflects the broader shift toward digital-first retail behavior in the automotive industry.

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Car Retail Media Automotive 52

AutoSuccess

APRIL 10, 2025

With a focus on innovation and real-time customer experiences, the company aims to reshape the future of automotive retailing. A Mission to Redefine the Retail Experience AiAutos mission is to equip dealerships with tools that enhance efficiency, improve customer satisfaction and create seamless retail experiences.

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Retail Automotive Software Vehicle 52

AutoSuccess

JANUARY 30, 2025

izmocars has launched izmoemporio , a revolutionary digital retail enablement platform that elevates the online car shopping experience. Today’s digital retail solutions often assume that car buyers have already decided on the exact vehicle they wish to purchase.

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Retail Automotive Vehicle Car 52

Auto Remarketing

MAY 2, 2025

Electrified vehicles including the battery-electric, plug-in hybrid electric and hybrid electric segments made up nearly a quarter of all new-car sales in the U.S. Thats according to the latest quarterly Electrified Vehicle Retail Sales Report from Urban Science. million vehicles, Najman wrote in this report.

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Car Retail Electricity Vehicle 59

Auto Service World

JUNE 6, 2025

” With new vehicle supply severely constrained, inflation driving up prices and interest rates making vehicle financing less accessible, consumers held on to their cars longer. As disposable income shrinks and vehicle kilometres travelled decrease, many consumers are deferring or avoiding repairs.

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Finance Retail Automotive Vehicle 178

AutoSuccess

FEBRUARY 17, 2025

How Dennis Dillon Auto Group Built a Winning Private-Party Buying Program Most car dealers think the best used vehicles are found at auctions. We talked with their used car manager, Bryan Bough, about their private-party buying program. No matter how the market shifts, youll always have a steady channel of vehicles coming in.

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Car Management Vehicle Used Cars 97

AutoSuccess

NOVEMBER 24, 2024

A 2023 McKinsey survey found that a third of buyers want to purchase their next vehicle online, citing “speed” and “simplicity” as major factors. Yet, making online retail into a reality has remained a challenge for auto dealers. In 2022, online car sales accounted for just 2% of total sales.

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Retail Vehicle Automotive Electronics 52

AutoSuccess

DECEMBER 27, 2024

One of the most significant hurdles is the underutilization of a dealer website’s vehicle detail pages (VDPs) in their lead generation strategies. The vast majority of consumers rely on the internet to find a local car dealership, as well as deals offered by that dealership.

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Media Vehicle Car Dealership Retail 105

Automotive Fleet

JUNE 6, 2025

Graphic: Cox Automotive Wholesale used-vehicle prices (on a mix, mileage, and seasonally adjusted basis) were lower in May compared to April , according to the Manheim Used Vehicle Value Index (MUVVI). Mid-size sedans decreased 1.6%, trucks were down 1.9%, and compact cars declined 2.3%. The index declined to 205.2,

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Vehicle Retail Media Trucking 52

Auto Service World

MAY 13, 2025

From rising grocery prices to the increased cost of consumer goods, household budgets have become strained, directly affecting the demand for vehicle maintenance and repairs. While economic activity was robust and car counts remained high, shop owners struggled with staffing shortages and fierce competition for skilled talent.

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Finance Mechanic Automotive Services Preventative Maintenance 130

Auto Remarketing

FEBRUARY 12, 2025

Incentives on new vehicles: remember those? of Equipped Retail Typical new-car prices in 2022, according to Black Book, new-vehicle incentives have climbed the past two years. Theyre back in a big way. After hitting a trough of 2.9% That was especially evident towards the end of 2024.

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Used Cars Car Retail Vehicle 94

Auto Service World

JANUARY 16, 2025

It is the shops responsibility to ensure the vehicle is safe upon return to the client. While its important for shops to generate an average repair order that supports the financial viability of the business, transparency and communication with clients are the key.

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Service Advisor Automotive Services Management Professional Services 260

Automotive Fleet

JUNE 10, 2025

Graphic: Cox Automotive The average new-vehicle transaction price (ATP) in May was mostly unchanged from April, as the new vehicle sales pace slowed, according to new data released June 10 from Cox Automotive’s Kelley Blue Book. Compared to May 2024, new-vehicle transaction prices were higher by 1.0%. million from a pace of 17.3

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Vehicle Media Trucking Management 52

Auto Remarketing

MAY 28, 2025

Perhaps you could make an argument that the used-car market is almost as healthy as it can be for both auctions and dealerships based on two trends highlighted by Black Book in its latest installment of Market Insights. And the only time this retail estimate has been lower was in July 2021, according to Black Books report.

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Retail Used Cars Vehicle Trucking 52

Auto Remarketing

FEBRUARY 10, 2025

The year started off with expectations there might be a return to normal in the used-car market. Industry observers releasing wholesale vehicle price indices last week noted uncertainty and surprises in the market to begin the year. At Black Book, the Used Vehicle Retention Index came in at 146.3 last month, down 1.2%

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Vehicle Retail Electric Vehicles Automotive 52

Auto Remarketing

JULY 8, 2025

Car shoppers expect dealers to provide a seamless digital buying experience like the ones they get from Amazon and Apple, according to a new survey from artificial intelligence-powered customer data platform Fullpath. And 75% said they expect car-buying to feel like any other online shopping experience in 2025.

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Car Car Dealership Retail Engineering 59

AutoSuccess

APRIL 11, 2025

Rethinking Profitability in a Changing Market Most dealers operate in a reactive cycle buying cars to replace those sold without a clear strategy beyond basic profitability. The reality is, the biggest profit potential isnt just in selling vehicles its in reconditioning them strategically. Gross profit: $2,000.

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Vehicle Retail Technical Car 40

AutoSuccess

MARCH 20, 2025

Following their visits to NADA last month, we have a more thankful nation of car dealers. million new-vehicle sales for the year, up 1.2% Battery Electric Vehicles growth is estimated to increase, interest rates are becoming more favorable for consumers and an optimistic economy bodes well. S&P Global Mobility projects 16.2

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Used Cars Retail Vehicle Electric Vehicles 52

Auto Remarketing

JUNE 6, 2025

New-car inventory is falling while prices are elevated and likely to rise more as the tariff era continues. And that’s good news for the used-car sector. The used-vehicle sector is continuing to benefit from the turbulence in the new-vehicle marketplace,” ZeroSum vice president of dealer success Josh Stoll said.

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Used Cars Car Retail Vehicle 52

AutoSuccess

NOVEMBER 15, 2024

It can even lead a salesperson who’s interacting with a customer who has one year left on their lease to explain what deals are available on new vehicles. Any advantage I can get from any of this data, that could be the key of selling another 10% of cars or having more satisfied customers on your service side,” he comments. “If

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Tire Rotations Oil Change Automotive Finance 97