Auto Service World

NOVEMBER 7, 2024

The latest issue of CARS magazine tries to pull back the curtain on how technicians and service advisors in your shops are feeling and what they’re thinking in their day-to-day activities. Technicians and service advisors share their thoughts on this rapidly changing field in a candid manner.

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Service Advisor Car Automotive Auto Repair 130

Auto Service World

MARCH 25, 2025

As a mobile business owner, you’re not just a technician youre also a service advisor, parts technician, payroll manager, ambassador and accountant. The key advantage of running a mobile business is that the revenue goes directly to you. But and a big one that freedom comes with much responsibility.

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Automotive Technician Automotive Service Advisor Mechanic 153

Auto Service World

MARCH 18, 2025

Build your shop business to run the way you want it to run but dont let it run you In this months column, Id like to address a comment that was made in the October issue of CARS regarding my advice on how to run a shop. And we will continue to provide the best service we can to our clients, regardless of what changes come in the future.

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Service Advisor Management Car IT 130

Auto Service World

SEPTEMBER 2, 2024

CARS magazine is launching a new survey to get the opinions of automotive technicians and service advisors from shops across Canada. The goal is to share your thoughts in the October issue of CARS so your bosses, employers and industry partners what’s on the minds of the people who keep their businesses going.

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Service Advisor Automotive Technician Management Automotive 243

Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. The post <span style=color:#ff0000>CARS Executive Outlook:</span> Mark Pereira appeared first on Auto Service World.

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Car Auto Repair Shop Service Advisor Auto Repair 130

AutoSuccess

MARCH 11, 2025

A Guide for New Car Dealerships Dealerships are constantly exploring ways to enhance customer retention and leverage every opportunity. While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management.

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Service Advisor Car Dealership Management Utilities 52

Auto Service World

SEPTEMBER 19, 2024

12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more.

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Technical Management Service Advisor Consulting 144

Shop Marketing Pros

FEBRUARY 10, 2025

Its not just about fixing cars; its about creating trust and adding value to customers in ways they dont expect. Youre a trusted partner in maintaining their car and their peace of mind. Heres a simple rule of thumb: If you want to churn through as many cars as possible, this may not be your path. Seeing their reaction?

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Auto Repair Shop Auto Repair Media Mechanic 130

AutoSuccess

MARCH 17, 2025

Customer satisfaction is directly related to dealership efficiency, so busy service departments are in need of a one-stop solution to streamline processes and build customer trust. BMW of El Cajon in El Cajon, California, is a mid-size dealership with around 30 technicians and 10 service advisors.

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Service Advisor Vehicle Management Customer Service 64

Tire Review Magazine

JUNE 19, 2025

Despite their presence in nearly every car built in the past two decades, many of your customers are probably unaware of cabin air filters or their significance. If they mentioned allergies, point out that replacing the cabin air filter regularly is especially important to remove allergens and keep the air inside the car clean.”

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Service Advisor Education Technical Car 52

AutoSuccess

FEBRUARY 12, 2025

New car dealerships face increasing pressure to deliver exceptional customer experiences while maintaining profitability. The service drive, often an untapped resource, holds immense potential as a profit center and customer loyalty driver. Train and Empower Staff Even the most advanced technology cant replace the human touch.

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Service Advisor Software Car Dealership Utilities 52

Tire Review Magazine

MARCH 12, 2025

I started as low as you could start I wasnt even allowed to touch cars at first. It was a natural transition to the sales counter and a service advisor position. Its very difficult to work on cars. And were developing one for service advisors as well, he explains. Fox worked his way up to store manager.

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Master Mechanic Service Advisor Management Education 59

Tire Review Magazine

OCTOBER 1, 2024

The company said its guide contains complete information on alignment and ADAS procedures for hundreds of vehicle models from 2006 through the present, allowing service advisors to quickly identify the necessary equipment for performing the work.

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Engineering Service Advisor Management Vehicle 52

Tire Review Magazine

OCTOBER 1, 2024

The company said its guide contains complete information on alignment and ADAS procedures for hundreds of vehicle models from 2006 through the present, allowing service advisors to quickly identify the necessary equipment for performing the work.

Engineering 52

Engineering Service Advisor Management Vehicle 52

Shop Marketing Pros

SEPTEMBER 6, 2023

I was great at fixing cars but I knew nothing about running a business. Podcast Description: Entertaining, empowering and educational automotive news and car culture, featuring guest interviews from all over the world, with host Frank Leutz, shop owner and ASE Certified technician. This isn’t just another interview podcast.

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Auto Repair Auto Repair Shop Automotive Mechanic 246

AutoSuccess

MAY 15, 2025

Every service advisor, cashier and manager is trained with word tracks like: Tim, thank you for coming to ABC Toyota. Dealer Merchant Services was built by car people, for car people. CSI: Protecting the Customer Experience One of the most common concerns dealers have is: Will surcharging hurt my CSI?

Management 52

Management Service Advisor Banking Education 52

AutoSuccess

MAY 29, 2024

In the latest edition of AutoSuccess Magazine’s Executive Spotlight series, Don Andres from Auto SCT Consulting and Training, joins us in the studio. Don is the author of “Why Auto Service Departments Fail to Grow – The real reasons why & the simple techniques for consistent growth.”

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Consulting Service Advisor Car Dealership Management 40

AutoSuccess

OCTOBER 3, 2024

How is your process helping the client to express their needs to the service advisor? How is your service advisor helping the technician to be efficient in his ability to diagnose the car correctly and not miss all possible repairs? Following are some questions you should be asking yourself.

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IT Service Advisor Management Manufacturing 52

AutoSuccess

APRIL 11, 2024

Each technician provided a unique inspection report for a used car with worn components, resulting in a staggering lack of uniformity among the reports. This exercise exposed a critical issue inhibiting gross profit growth in our parts and service departments — technicians were not consistently aligning the advisor for success.

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Consulting Electronics Education Used Cars 97

AutoSuccess

FEBRUARY 16, 2024

Car Dealer’s Daughter Church was born into a family of dealers. So, as a GM, it’s very important to me that my service manager knows that he is just as important as the person who manages my new and my used car inventory. We had an opening for an express service advisor, and almost all the applicants for that position were men.

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Management Vehicle Emissions Testing Service Advisor 52

Auto Service World

APRIL 25, 2025

Its time to explore how generative AI can transform the world of automotive service and retail. Smarter service recommendations The days of playing 20 Questions with customers about the weird noise their car is making may soon be over. Thats not just good service; thats customer loyalty in the making. Probably not.

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Retail Troubleshooting Automotive Services Management 235

Auto Service World

MAY 30, 2025

View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Flip though to also see an examination into how Amazon and Millennials are tied together and what they could mean for parts sales in the future. Yes, technicians need to be up to date but so do the folks at the shops front counter.

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Service Advisor Finance Management Vehicle 231