Car Customer Service Management 
Automotive Training Centre
JULY 8, 2025
When most people think of an Automotive Service Technician (AST), they picture someone working under the hood of a car. Exceptional customer service skills are just as important. Here’s a breakdown of the essential customer service traits that every AST should master. This builds trust.
Automotive Training Centre
NOVEMBER 6, 2024
Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. Gain Essential Inventory Management Techniques in Auto Parts Training A well-stocked shop with organized, readily accessible parts is the backbone of any successful body shop.
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Automotive Training Centre
DECEMBER 6, 2024
From Parts Counter to Management One of the most straightforward paths to career advancement is moving into management within the auto parts sector. After gaining experience in roles such as Parts Counter Person or Shipper Receiver, you can work toward becoming an Assistant Parts Manager and eventually a Parts Manager.
Auto Service World
MAY 8, 2025
In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. ” Her approach goes beyond customer service. She noted that the technique works in personal relationships, management and even parenting. The key, she emphasized, is intention.
Auto Service World
MARCH 13, 2025
The Vision HiTech Training and Expo in the Kansas City area once again provided industry pros with the latest training, from management to technical. Service advisors had the chance to take classes on topics like customer service and selling strategies. Attendees came in from across the U.S.,
Auto Service World
MAY 8, 2025
Your body is your greatest tool Unlike employees who are able to clock in and out, shop owners often work long hours, handling everything from car repairs to customer service. Just as regular car maintenance keeps vehicles running smoothly, consistent self-care keeps you performing at your best. Plus, its fun.
Auto Service World
NOVEMBER 26, 2024
The study sheds a light on persistent challenges in the auto sector, particularly concerning how women perceive their experiences in car garages. Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service.
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