AutoSuccess

MARCH 12, 2024

The survey reveals that about one-third of Americans have experienced things like deceptive selling, hidden fees or dishonest salespeople at car dealerships. 30% agreed on the price and when they went to sign the paperwork found there were hidden fees. 76% don’t trust car dealerships to be honest about pricing.

Car Dealership 52

Car Dealership Finance Retail Car 52

AutoSuccess

DECEMBER 18, 2023

The challenge for dealers is car shoppers have what sometimes feels like similar options available from different brands. Power Automotive Brand Loyalty study found more car buyers are foregoing loyalty to drive something new, meaning dealers need to differentiate their business and showroom experience. A recent J.D.

Entertainment 52

Entertainment Retail Car Automotive 52

Auto Remarketing

FEBRUARY 7, 2024

While car prices were high in 2023, car buyers — especially used-car buyers — were increasingly happier with their experience, according to the latest research from Cox Automotive. New-car buyers matched the all-time high 79% set in 2020, while 73% of used-car shoppers reported being highly satisfied, up from 70% in 2022.

Used Cars 52

Used Cars Car Vehicle Automobile 52

The Mechanic Doctor

MARCH 23, 2024

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics Buying a used car offers many benefits. Thus, today, we’re looking at a few noteworthy things you should know before handing over money for a second-hand car. 2 Check the Model’s History When selecting a new car, checking the model’s history is highly important.

Used Cars 52

Used Cars Car Repaints Mechanic 52

AutoSuccess

DECEMBER 8, 2023

For dealers, this leads to more qualified leads, increased sales and higher gross margins on sales. According to a study by Cox Automotive, 74% of car buyers feel 360-degree walkarounds help them better evaluate a vehicle compared to static images.

Automotive 52

Automotive Vehicle Car IT 52

Auto Remarketing

JANUARY 17, 2024

The Model 3 continued its dominance over the sector in the online used-car retailer’s annual list of its 10 best-selling EVs. In its recent Most Popular Used Cars in 2023 study , the automotive research firm found the Model 3 accounted for a staggering 34.9% The Tesla Model 3 was the No. Just like in 2022 and 2021.

IT 52

IT Electric Vehicles Used Cars Electricity 52

AutoSuccess

FEBRUARY 3, 2024

The comprehensive report, which provides insights from more than 7,000 recent car buyers and dealer service customers in the United States, indicates a clear trend: Dealerships are not meeting consumer expectations regarding digital communications. Car shoppers have high expectations that dealers will present the requested information.

Electric Vehicles 52

Electric Vehicles Vehicle Management Automobile 52

AutoSuccess

SEPTEMBER 28, 2023

Since June 2022, CDK Global Research & Insights has surveyed car buyers across the U.S. Since June 2022, CDK Global Research & Insights has surveyed car buyers across the U.S. Purchasing in-transit cars will remain a growing trend, with 30% of consumers willing to wait for their desired make and model.

Vehicle 52

Vehicle Retail Finance Car 52

Tire Review Magazine

MARCH 13, 2024

The single-location shop, which was founded in 1969 and currently performs a sales mix of 60% tires and 40% vehicle service, has always been able to draw the business it needs to keep busy, keep customers happy, and keep true to its roots. Jim Garno isn’t one to brag.

Oil Change 105

Oil Change Mechanic Transportation Media 105

AutoSuccess

NOVEMBER 15, 2023

“With VouchedAuto, we’re helping our customers accelerate their digital transformation journey, and achieve a faster path to tangible business results that not only include cost savings, but also improve the customer experience to boost satisfaction, loyalty and ultimately increase sales.”Driveway,

Automotive 52

Automotive Retail Customer Service Car 52

AutoSuccess

DECEMBER 11, 2023

In an era where online reviews significantly influence consumer decisions on what and where to buy, the Experience Report delivers insights into both strong and underperforming areas that impact a dealership’s reputation. Pricing Transparency: Affordability and price are a primary concern, influencing 53% of car shoppers.

Finance 52

Finance Retail Customer Service Automotive 52

AutoSuccess

OCTOBER 25, 2023

“While this is partly a result of the tug of war between how consumers want to buy and how dealers want to sell, our survey shows that dealers do want to provide transparency to consumers. In fact, most want car buyers to have pricing transparency as early as possible — even before visiting the dealership.”

Finance 52

Finance Retail Management Automotive 52

Eastwood

OCTOBER 9, 2023

An ad for a cheap parts car that has what you need pops up on your radar. He had no use for the shell but warned me he didn’t have a title for the car either. In the end, I rationalized that as long as it was intact the world saw it as a car, but if I’d cut it into pieces, it would just be a bunch of scrap metal.

Car 52

Car Vehicle Insurance IT 52

AutoSuccess

JANUARY 2, 2024

new car dealerships’ Google reviews from the first half of 2023. The auto industry average benchmark is dealerships having 7% of their reviews be one star, so the high volume of negative reviews raises concern about the experience of buying and owning an EV. Positive ownership moments happen elsewhere. Experience with staff is 5.2x

Car Dealership 59

Car Dealership Media Transmission Repair Car 59

AutoSuccess

JANUARY 4, 2024

Thomas has high standards for his service department and three years ago when they were using a manual inspection system, they found themselves struggling to keep up when they began running into staffing shortages. The Inspection Lane Solution What he found was the Coats automatic, touchless vehicle inspection system.

Service Advisor 98

Service Advisor Management Vehicle Service Tech 98

The Mechanic Doctor

OCTOBER 13, 2023

And a great deal of that number is attributed to North America, where over 92% of the people there have access to at least one car. Having a car in this day and age is as necessary as owning a home or a place to stay. But do you know what’s as necessary as owning a car? Having access to a car mechanic.

Mechanic 52

Mechanic Automobile Auto Body Shop Car Mechanic 52

AutoSuccess

MAY 10, 2024

Consumers and motor vehicle retailers expect lenders to support a fully digital buying experience. A large part of improving the car shopping experience is making it faster, yet secure and reliable. As the automotive industry evolves, so do the challenges facing auto dealers and lenders. However, 95.5%

Management 52

Management Finance Automotive Vehicle 52

AutoSuccess

DECEMBER 1, 2023

For almost any product a car dealer is asked to buy, romance is promised — it will make your life easier and your business more profitable. For those able to deliver it, that efficiency and resolution rate helps a business like a car dealer — or the providers that support them — lead their industries.

Hospitality 52

Hospitality Management Software Customer Service 52

Tire Review Magazine

JANUARY 31, 2024

Jim Richards, Point S’s national sales manager, detailed goals met in 2023, including an update on the company’s 500 stores in 50 states within 5 years plan launched at last year’s annual meeting. We added 69 stores last year, 16 stores ahead of the target. We mean it when we say we’re going to grow. They don’t like them.

Manufacturing 59

Manufacturing Management Customer Service Education 59

AutoSuccess

FEBRUARY 16, 2024

Car Dealer’s Daughter Church was born into a family of dealers. And as much as she thought she knew about running a dealership, she found she was learning so much more. “I Together with her mom, the dealer principal (DP) of Ike Family Dealerships, she makes up one of the few female DP/GM duos in the country. But it is where it started.

Management 52

Management Vehicle Emissions Testing Service Advisor 52

Tire Review Magazine

JANUARY 31, 2024

Jim Richards, Point S’s national sales manager, detailed goals met in 2023, including an update on the company’s 500 stores in 50 states within 5 years plan launched at last year’s annual meeting. We added 69 stores last year, 16 stores ahead of the target. We mean it when we say we’re going to grow. They don’t like them.

Manufacturing 52

Manufacturing Management Customer Service Education 52

Shop Marketing Pros

JUNE 9, 2023

I figured I could narrow these down to some things that were clearly the biggest mistakes, but I quickly found that it’s just not that easy. You Always Go Straight For The Sale It’s funny how people are not usually so direct, but when they market their business, they go right in for the close. Marketing for the auto shop professional.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

Lyons Garages

SEPTEMBER 2, 2022

To be fair, it’s a two-way street and it’s not like you bothered to write to me so let’s agree to move on and talk about some cars now. It was an email during the week asking about a Cars and Coffee event which made me realise I hadn’t updated the blog in almost a year. You’d be surprised how long it takes to restore some cars.

Vehicle 52

Vehicle Apprenticeship Car Mechanic 52