Automotive Training Centre

OCTOBER 23, 2024

Dispatch training opens many career opportunities, including becoming a customer service representative. If you enjoy problem-solving and interacting with customers, this could perfectly fit your skillset. If you received feedback on clear communication with customers or co-workers, highlight that, too.

Customer Service 290

Customer Service Transportation Automotive Management 290

Automotive Training Centre

DECEMBER 18, 2024

Owning an auto body shop is a dream for many automotive students. A successful auto body shop owner is a talented technician, a strategic thinker, a strong communicator, and an entrepreneur who knows how to navigate the challenges of the automotive industry.

Auto Body Shop 278

Auto Body Shop Body Repair Technical Management 278

Automotive Training Centre

NOVEMBER 15, 2023

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.

Service Advisor 306

Service Advisor Management Automotive Technical 306

Automotive Training Centre

JULY 31, 2024

Graduating from auto mechanic school marks the start of a rewarding career in the automotive industry. Excellent customer service is crucial in building a loyal client base and standing out in a competitive market. This blog post explores how to apply customer service after completing auto mechanic school.

Customer Service 264

Customer Service Mechanic Auto Mechanic Training Technical 264

Automotive Training Centre

APRIL 3, 2024

Once completing dispatch training and enter the fast-paced world of logistics and truck dispatch, you’ll discover customer service is the backbone of successful operations. At ATC Montreal, we understand dispatchers’ challenges and their crucial role in ensuring customer satisfaction.

Customer Service 294

Customer Service Auto Mechanic Training Trucking Software 294

Automotive Training Centre

SEPTEMBER 20, 2023

When we think about the automotive and transportation industry, our minds usually drift toward engineers, drivers, and logistics managers. However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. Managing expectations is an art form.

Customer Service 279

Customer Service Auto Mechanic Training Transportation Management 279

Automotive Training Centre

APRIL 22, 2025

You may already have a strong foundation in parts management, inventory systems, and customer service, but how do you stay ahead in a rapidly evolving industry? Expanding Your Industry Knowledge An auto parts trade show provides a firsthand look at cutting-edge automotive parts and accessories development.

Automotive 254

Automotive Collision Repair Management Car Dealership 254

Auto Service World

DECEMBER 15, 2023

The automotive aftermarket needs to build a better customer service experience. It needs to be more of a customer-centric process, according to an industry expert.

Customer Service 263

Customer Service Automotive Auto Repair IT 263

Auto Service World

MARCH 13, 2025

Whats probably the biggest annual training event for the automotive aftermarket wrapped up its 2025 show with more than 3,500 attendees. The Vision HiTech Training and Expo in the Kansas City area once again provided industry pros with the latest training, from management to technical. Attendees came in from across the U.S.,

Service Advisor 263

Service Advisor Management Customer Service Technical 263

Automotive Training Centre

OCTOBER 16, 2024

If you’re exploring career options after completing your auto parts training at ATC Surrey, becoming a parts manager might be the perfect path. This role is essential in the automotive industry, ensuring that service departments and repair shops have the necessary parts to keep vehicles running smoothly.

Management 258

Management Customer Service IT Automotive 258

Automotive Training Centre

JUNE 4, 2024

Managing an automotive shop could be the perfect path for those aiming for leadership roles. Though lucrative and interesting, becoming a shop manager or foreman involves additional challenges and responsibilities. This role requires technical expertise, leadership skills, and business acumen.

Auto Mechanic Training 298

Auto Mechanic Training Mechanic Management Technical 298

Automotive Training Centre

APRIL 19, 2024

What is a fixed operations manager? In the fast-paced world of automotive service and parts management, the role of a Fixed Operations Manager is pivotal to a business’s success. What Is a Fixed Operations Manager What is a fixed operations manager ?

Management 264

Management Auto Mechanic Training Automotive Automotive Services 264

Automotive Training Centre

JULY 11, 2023

Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. This shift has propelled customer service to the forefront of business success.

Customer Service 246

Customer Service Auto Mechanic Training Automotive Mechanic 246

Automotive Training Centre

DECEMBER 6, 2023

If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.

Service Advisor 306

Service Advisor Automotive Services Automotive Automotive Repair 306

Auto Service World

MAY 8, 2025

In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. At the Tirecraft 2025 Conference in Blue Mountain, Ontario, she explained to the audience how knowing and understanding consumer behaviour can transform how automotive professionals interact with their clients.

Service Advisor 257

Service Advisor Auto Repair Shop Auto Repair Brake Repair 257

Automotive Training Centre

MARCH 19, 2025

The automotive industry offers a wide range of career opportunities, and for those with an eye for detail and a knack for numbers, becoming an auto body estimator can be an excellent choice. Others take on leadership roles within body shops, working as assistant managers, body shop managers, or even business owners.

Automotive 159

Automotive Insurance Collision Repair Automotive Repair 159

Auto Service World

APRIL 9, 2025

Operating under the Bumper to Bumper banner, the store provides automotive parts, tools, accessories and DC electrical equipment testing and servicing. Now at the helm, Favelle oversees daily operations and staff, while Bornn manages inventory, technical operations and finances.

Electricity 279

Electricity Finance Customer Service Technical 279

Automotive Training Centre

DECEMBER 12, 2023

The automotive industry has witnessed unprecedented changes in recent years. This surge in interest rates is anticipated to prompt the resurgence of discounts and offers on the market, intensifying the competitive landscape for automotive dealerships. However, with these changes come challenges, particularly economic ones.

Automotive 289

Automotive Auto Mechanic Training Finance Customer Service 289

CATI

DECEMBER 12, 2024

Telematics is revolutionizing the automotive repair industry, transforming how mechanics diagnose, maintain, and repair vehicles. As connected cars become more commonplace, telematics technology is increasingly important in automotive repair shops. Our automotive school graduates are uniquely positioned to meet this demand.

Automotive Repair 105

Automotive Repair Mechanic Automotive Telecommunication 105

Automotive Training Centre

APRIL 11, 2025

A career as an auto parts specialist is a fantastic choice if you love the automotive world and want to combine technical knowledge with customer service skills. Employers in the automotive industry are looking for candidates who can efficiently manage inventory, help customers, and work well in a fast-paced environment.

Software 159

Software Customer Service Technical Automotive 159

Automotive Training Centre

JULY 11, 2024

As students in automotive training, understanding this concept is crucial for staying ahead in the industry. This guide will explore shared mobility, its various forms, benefits, and the implications for the future of automotive careers. Bike-sharing is eco-friendly, as automotive technology training emphasizes.

Automotive 261

Automotive Transportation Customer Service Management 261

Automotive Training Centre

OCTOBER 11, 2023

The job market in the automotive industry is a vast and varied sector, offering multiple entry points for those keen on building a career within it. If you are considering automotive training, you might wonder if starting as a shop helper is the right choice for you. One entry-level position often overlooked is that of a shop helper.

Automotive 299

Automotive Auto Mechanic Training Mechanic Service Advisor 299

Auto Service World

APRIL 23, 2025

As he steps into the pivotal role as AIA Canada chair, Tony Kuczynski brings a wealth of experience and a deep passion for the automotive industry, a journey that began as a licensed technician. And hes seen many changes and hurdles throughout his automotive aftermarket career. Ive always been an automotive enthusiast.

Customer Service 205

Customer Service Automotive Vehicle Management 205

Automotive Training Centre

APRIL 9, 2025

In the world of transportation logistics, the ability to juggle tasks, manage communication, and solve problems on the fly is critical. After completing your dispatch training , youll quickly find that efficiency is key to managing the pressure of real-world operations. To stay productive, establish clear communication protocols.

Management 159

Management Software Transportation Automotive 159

Automotive Training Centre

MARCH 25, 2025

Working as a warehousing clerk in the auto parts industry requires precision, efficiency, and the ability to manage multiple responsibilities at once. The workload can quickly become overwhelming, from handling inventory and processing orders to assisting customers and coordinating shipments.

Management 159

Management Software Car Dealership Automotive 159

Automotive Training Centre

DECEMBER 29, 2023

Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Focus on your understanding of the automotive industry.

Service Advisor 293

Service Advisor Automotive Services Auto Mechanic Training Customer Service 293

Automotive Training Centre

JUNE 7, 2024

Completing auto parts training is a significant milestone that opens the door to a rewarding career within the automotive industry. Whether you’re aiming for a position in a retail auto parts store, a dealership, or a service center, showcasing the right skills on your resume is crucial.

Technical 264

Technical Customer Service Management Retail 264

Automotive Training Centre

AUGUST 9, 2024

A parts specialist plays a crucial role in the automotive industry by managing and coordinating the supply of parts and accessories needed for repairs and maintenance. Effective communication : Communication is crucial for interacting with customers, suppliers, and colleagues. What does a parts specialist do?

Technical 245

Technical Customer Service Management Automotive 245

Automotive Training Centre

MAY 29, 2024

Becoming a shop foreman is a coveted role in the automotive industry. The Role of a Shop Foreman After Auto Mechanic School A shop foreman, also known as a service manager or workshop manager, oversees the day-to-day operations of an auto repair shop or service department.

Mechanic 289

Mechanic Auto Mechanic Training Auto Repair Shop Technical 289

Institute for Automotive Business Excellence

JANUARY 13, 2025

Every day we all work to deliver and give great customer service, but delivering exceptional customer service goes beyond checklists and procedures; it requires consistent, thoughtful execution that embodies the company's values and commitment to its customers.

Customer Service 52

Customer Service Auto Repair Shop Auto Repair Management 52

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. Car Sales Manager: Steering Dealership Success with Auto Sales Training The automotive sales manager is the main driving force of any sales team.

Service Advisor 262

Service Advisor Finance Auto Mechanic Training Management 262

Auto Service World

OCTOBER 25, 2024

Frontier Automotive & Industrial Supplies has expanded its facility to enhance growth and service to the community. The expansion will help improve overall efficiency and inventory management. Located in La Crete, Alta., It includes a 10,000-square-foot sales floor and a 20,000-square-foot warehouse.

Customer Service 290

Customer Service Automotive Management Vehicle 290

CATI

DECEMBER 7, 2023

Even with the natural abilities it takes to excel in management, if you’re looking to bring your expertise to the ever-changing automotive industry, it’s necessary to follow certain best practices when taking the lead whether you decide to work in a dealership, repair shop, or warehouse. Are you ready to take courses at CATI school ?

Automotive 111

Automotive Management Finance Customer Service 111

Automotive Training Centre

FEBRUARY 1, 2024

Understanding the Role of a Warranty Administrator A Warranty Administrator plays a crucial role in various industries, particularly the automotive sector. Their primary responsibility is to manage and oversee warranty claims and processes within an organization. Are you interested in our service advisor courses ?

Service Advisor 263

Service Advisor Customer Service Auto Mechanic Training Automotive 263

Automotive Training Centre

AUGUST 20, 2024

If you’ve recently completed auto parts training and are considering a career as a parts counterperson, you’re entering a vital and dynamic sector of the automotive industry. The job involves a mix of technical knowledge and customer service, where understanding complex automotive systems is as crucial as understanding customer needs.

Customer Service 289

Customer Service Technical Automotive Retail 289

Auto Service World

NOVEMBER 21, 2024

Here’s where you need to make the right investments to stay ahead of your talent challenges Managing staffing needs in today’s highly competitive automotive aftermarket labour market is no easy task. It’s a simple equation: happy, motivated staff lead to satisfied customers, which drives business growth and customer loyalty.

Service Advisor 130

Service Advisor Automotive Services Management Automotive 130

Auto Service World

SEPTEMBER 19, 2024

As business evolves, shop members of the Automotive Aftermarket Retailers of Ontario got up close to the latest changes and challenges taking place. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more.

Technical 147

Technical Management Service Advisor Consulting 147