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ASW Conversations: AI and the Aftermarket, with Todd Richardson

Auto Service World

Automotive service businesses are on the cusp of a technological transformation, with artificial intelligence offering unprecedented opportunities to streamline operations and enhance customer experience. You can also access the full Auto Service World Conversations library. AI can fill the spot where a human can’t.

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Preparing for June’s Marketing

Shop Marketing Pros

From summer travel prep and cooling system services to creative promotions for Tire Safety Month and celebrating your hardworking team during Automotive Service Professionals Week, this episode is your go-to guide for planning ahead and filling those bays.

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From the Magazine: Facing the future of auto repair

Auto Service World

We surveyed professionals to understand their views on technology, customer behaviour, and what they need to thrive in their careers Auto repair technicians and service advisors are the lifeblood of the automotive service industry. As the technological and customer service landscape evolves, so too do their roles.

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Stop Losing Service Revenue: How Pick-Up & Delivery Keeps Customers Coming Back

Solera

Why the Right Service Experience Keeps Customers Coming Back The automotive service industry has evolved dramatically. Soleras Service Suite helps you match and exceed what other service providers offer, turning convenience into your secret weapon. Ready to Transform Your Service Department?

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Enhancing Customer Experience in Dealership Service Departments

AutoSuccess

The Challenge: Meeting Evolving Customer Expectations Modern consumers accustomed to the convenience and transparency offered by various industries expect similar experiences from their automotive service providers. Despite these challenges, dealerships can implement several strategies to enhance customer satisfaction.

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From the Magazine: Subtle shifts

Auto Service World

The used market has been in poor shape for years a lack of supply has driven up prices over the years and the situation looks bleak for a few more years, according to experts at Canadian Black Book. So consumers may turn to their automotive service professional to keep their vehicle running in tip-top shape.

Vehicle 225
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Preparing for August’s Marketing

Shop Marketing Pros

National Composites Week (00:09:28) Educational opportunity to discuss vehicle materials, composites, and new trends in automotive manufacturing. National Petroleum Day (00:21:12) Industry-relevant day to create engaging or educational content about petroleum and automotive services.