CATI

JANUARY 25, 2024

Hello, future service advisors! If you’re considering a career in the automotive industry and are considering service advisor training, then you’re in for an interesting automotive career full of opportunities. Confidence builds customer trust after service advisor training.

Service Advisor 111

Service Advisor Automotive Automotive Services Technical 111

Brake & Front End

AUGUST 1, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Brake & Front End

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Tomorrow's Technician

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Institute for Automotive Business Excellence

AUGUST 5, 2024

In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial.

Service Advisor 52

Service Advisor Automotive Services Automotive Technical 52

Automotive Training Centre

MARCH 5, 2024

Ontario, with its rich automotive sector and status as a hub for vehicle manufacturing and maintenance, provides a fertile ground for aspiring auto mechanics. Mechanics are not just about fixing cars; they are critical in maintaining vehicles’ safety, efficiency, and performance.

Mechanic 264

Mechanic Apprenticeship Education Automotive Repair 264

AutoShopOwner

NOVEMBER 15, 2024

That meant that I was expected to repair or service nearly anything that rolled into my work bay. However, “anything” really only meant vehicles made by General Motors, Ford, and Chrysler. Is it also reasonable to expect that technician to remain highly productive bouncing from problem to problem on different vehicle brands?

Auto Repair Shop 130

Auto Repair Shop ASE ASE Certification IT 130

Institute for Automotive Business Excellence

AUGUST 1, 2024

In the bustling world of automotive service, trust is the invisible yet powerful force that fuels lasting relationships between service advisors and their customers. Without it, even the most skilled advisors may struggle to retain customers and secure repeat business. The first interaction is crucial.

Service Advisor 52

Service Advisor Automotive Services Technical Automotive 52

Institute for Automotive Business Excellence

AUGUST 1, 2024

In the bustling world of automotive service, trust is the invisible yet powerful force that fuels lasting relationships between service advisors and their customers. Without it, even the most skilled advisors may struggle to retain customers and secure repeat business. The first interaction is crucial.

Service Advisor 52

Service Advisor Automotive Services Technical Automotive 52

Auto Service World

MARCH 25, 2025

The pandemic provided an opportunity for me to return to school and, shortly after, I took a leap and opened my own mobile repair business, focusing on both diesel and automotive services. I have not had one unhappy mobile repair customer nor have any vehicle I have installed a security system for been stolen.

Automotive Technician 162

Automotive Technician Automotive Service Advisor Mechanic 162

Brake & Front End

JULY 19, 2024

The professional automotive service industry is one where constant learning and training are indispensable. Doug Kaufman from ShopOwner recently spoke with Drew Jablonowski from Garage Gurus , a seasoned expert in the field, about the importance of training for service advisors, technicians, and shop owners.

Service Advisor 130

Service Advisor Automotive Services Automotive Management 130

Tomorrow's Technician

JULY 18, 2024

The professional automotive service industry is one where constant learning and training are indispensable. Doug Kaufman from Garage Gurus recently spoke with Drew Jablonowski, a seasoned expert in the field, about the importance of training for service advisors, technicians, and shop owners.

Automotive 130

Automotive Service Advisor Automotive Services Management 130

Tomorrow's Technician

SEPTEMBER 17, 2024

The goal is to promote learning and sharing within the automotive aftermarket. Whether you’re a shop owner, technician, service advisor, counter pro, educator or student, there’s something for everyone. NGK , in conjunction with Babcox Media, is presenting a three-day webinar titled “ShopStock.” The sessions begin at 2:00 p.m.

Service Advisor 130

Service Advisor Education Media Automotive 130

Brake & Front End

DECEMBER 7, 2023

Hunter Engineering has announced a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane. For more information, visit [link].

Engineering 130

Engineering Service Advisor Automotive Services Management 130

AutoSuccess

AUGUST 22, 2024

In the bustling world of automotive service drives where vehicles roll in with consistent, similar needs and concerns, one question remains pertinent: Why do we continue to see significant growth opportunity in this day-in, day-out fixed ops world of predictability?

Service Advisor 95

Service Advisor Automotive Services Customer Service Automotive 95

AutoSuccess

MAY 21, 2025

The Challenge: Meeting Evolving Customer Expectations Modern consumers accustomed to the convenience and transparency offered by various industries expect similar experiences from their automotive service providers. Customers appreciate timely updates and clear explanations regarding their vehicles status.

Service Advisor 40

Service Advisor Utilities Automotive Services Customer Service 40

Tire Review Magazine

DECEMBER 27, 2023

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane.

Engineering 52

Engineering Service Advisor Software Automotive Services 52

Tire Review Magazine

DECEMBER 27, 2023

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane.

Engineering 52

Engineering Service Advisor Software Automotive Services 52

Shop Marketing Pros

JULY 7, 2023

They look for a business known for its exceptional service quality and ability to deliver outstanding results. Even if that perfectly describes your top-tier automotive service center , potential customers might not know it unless you have a proven process. Reflect on how you set your shop apart from the competitors, too.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Diagnostic Testing Service Advisor 130

BA Auto Care

OCTOBER 10, 2023

When it comes to brake repairs, we usually think about how important it is to have a skilled automotive technician. People usually don’t think about their service advisor, but it is also important to have a skilled service advisor. Brake Pads – The quality of brake pads can vary significantly.

Brake Repair 52

Brake Repair Service Advisor Auto Repair Shop Automotive Technician 52

AutoSuccess

DECEMBER 8, 2023

LOUIS — Hunter Engineering announces a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane. For more information, visit [link].

Engineering 52

Engineering Service Advisor Automotive Services Management 52

Wayne's Automotive Center

FEBRUARY 28, 2019

That is why Reno and Sparks automotive service centers including Wayne’s Automotive Center follow certain procedural standards for each service they perform. At Wayne’s Automotive Center we train our technicians to follow correct procedures. So don’t just blow off your technicians recommendations!

Automotive 52

Automotive Service Advisor Automotive Services Vehicle 52

AutoSuccess

JUNE 10, 2024

As the landscape shifts, dealerships are increasingly facing challenges from independent aftermarket repair facilities that are becoming the preferred choice for many consumers when it comes to servicing their vehicles. He sees several prevailing challenges that hinder customer retention in dealership services.

Service Advisor 52

Service Advisor Consulting Management Education 52

AutoSuccess

JULY 15, 2024

Uber for Business , Uber’s enterprise arm, recently announced it is now the exclusive rideshare solution for RedCap by Solera , a leading software company enhancing automotive service processes in dealerships nationwide. The new rideshare integration enables RedCap customers to arrange on-demand rides through Uber for Business.

Transportation 52

Transportation Service Advisor Utilities Automotive 52

Arizona Automotive Institute

JANUARY 3, 2023

Work variety is another reason why many people are drawn to a career as an automotive technician. As an Automotive Service Technician , you may be faced with a variety of challenges each day. You’re constantly on the move, providing several different services and tasks every day.

Automotive Technician 52

Automotive Technician Automotive Education Apprenticeship 52

Arizona Automotive Institute

JANUARY 3, 2023

Work variety is another reason why many people are drawn to a career as an automotive technician. As an Automotive Service Technician , you may be faced with a variety of challenges each day. You’re constantly on the move, providing several different services and tasks every day.

Automotive Technician 52

Automotive Technician Automotive Education Apprenticeship 52

Driver's Edge

FEBRUARY 23, 2024

Your vehicle serves as a reliable companion through every season, and it deserves quality care to ensure peak performance year-round. This is especially true in a city such as Dallas, where extreme heat, sudden downpours, and even the rare ice storm pose unique challenges to vehicle maintenance.

Auto Repair 52

Auto Repair Auto Repair Shop Oil Change Tire Rotations 52

Institute for Automotive Business Excellence

APRIL 4, 2024

In this comprehensive guide, I'll take you through my journey, share insights on parts markup, and explore the transformative impact it can have on the automotive service and repair business.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Management Service Advisor 52

AutoSuccess

SEPTEMBER 5, 2024

The last two decades, especially, have seen the rise of big data in vehicles 1. Shoppers demanded real-time customer service and dealers answered. With all of that in mind, I propose that dealers revisit the foundation of every automotive service department customer interaction: “the initial appointment communication.”

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97

Auto Service World

APRIL 25, 2025

Its time to explore how generative AI can transform the world of automotive service and retail. Smarter service recommendations The days of playing 20 Questions with customers about the weird noise their car is making may soon be over. Thats not just good service; thats customer loyalty in the making.

Retail 242

Retail Troubleshooting Automotive Services Management 242