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It may be well ingrained in automotiverepair shops but the practise of moving customers’ vehicles in and out of the bays is one that needs to end, a shop coach urged. Can I build a loyal customer when he just comes in for oilchanges, and then he goes over to this [other] shop and he has his repairs done?
This blog post breaks down the key distinctions you’ll learn to manage as a student at CATI , one of Canada’s leading providers of hands-on technical education. Learning to work with both systems is a core part of CATI Automotive School’s approach. Choosing a school that prepares you for both engine types gives you a career advantage.
Before you make any changes, its critical to understand your current financial baseline. Know Your Key Metrics Effective financial management for auto shops begins with clarity. Build Financial Resilience: Systems, Not Just Reactions Financial management isnt a one-time fix, its an ongoing system. Ready to Lead in 2025?
Number two, our managers know our core values in and out and they live by them. It starts with the manager at the top, and they spread it to the entire building helping create the customer experience. The relationship that our managers and technicians have with the customers is special.
They often use tools like wrenches, screwdrivers, and other manual instruments to perform repairs and maintenance. They’re the go-to professionals for oilchanges, brake repairs, tire rotations, and general maintenance services. Auto mechanics rely on their automotive training to fix a range of vehicle problems.
These professionals find gainful employment in independent automotiverepair shops, dealership service centers, or within the maintenance departments for fleets of delivery vehicles, buses, and other public service vehicles. Alternatively, they may opt for on-road assessments to assess the vehicle’s operational condition.
Automotiverepair has long had a stereotype of technicians purposely looking for work in a vehicle to sell to the customer. He would rather his shop be the one that is looking over that car top to bottom and ensuring it’s in proper, safe working order than the one that only does the oilchange and moves to the next vehicle.
For many aspiring engine technicians, transitioning from auto mechanic school to the real world of automotiverepair and maintenance is a significant step. This could range from routine maintenance like oilchanges and tune-ups to more complex issues such as engine rebuilds or diagnosing electronic control systems.
Mobile mechanic software provides automotiverepair technicians with an innovative approach to traditional diagnostic and repair processes. This software effectively shortens the distance between three critical points: auto repair technicians, customer vehicles, and the information necessary to fast-track diagnoses and repairs.
The podcast interviews successful automotive aftermarket service professional entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians, coaches, consultants, authors, and leaders from distribution and manufacturing. Don’t you deserve to have a thriving business?
Your Google My Business account also acts as your hub for managing and responding to reviews. Encourage Customer Reviews In addition to your Google Maps listing, reviews of your auto repair shop can help you attract more potential customers. Such efforts may require hiring a digital marketer to manage these strategies.
Then why would an automotive shop be any different. Continue reading to learn the five metrics every automotiverepair website should have to be successful! Peyton Knight of Knight’s AutomotiveRepair For example, your shop’s basic information must be easy to find. Peyton uses DRIVE to manage his SEO output.
Above all, standard operating procedures (SOPs) for everything from oilchanges to transmission rebuilds provide a clear roadmap. With each one, you reduce errors and deliver first-rate automotiverepair services consistently. #7: Even better, they may have a great solution to share with you. #9:
Each week for Wrenching Women Wednesday, we focus our efforts on shining a light on Women in Automotive and their journey’s in automotive. This week, we would like to introduce Missy Stephens, Community Engagement Manager at Auto Care Association. Wait, that’s not what happened. He taught me a lot about work ethic and cars.
I started out as an oilchange technician for Walmart Tire and Lube Express in 2003. Jaime Spedden About Katie French Katie French is an AutomotiveRepair Expert at RepairPal. I was a senior in high school when it came out and I drove a sporty compact car. Pursue your happiness and don’t let others take that from you.
Black’s Tire vice president of sales/marketing, managing director ownership group. Black’s works with social workers who know of families in need that may need some automotiverepair, oilchanges, etc. “If you support your community it’s going to come back around to your business.
He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oilchanges and diagnostics. Denise is a manager at Lemon Squad. Denise works hard as a manager and often takes on responsibilities beyond her own to help the team. Nicole is the operations manager at Wrench.
Number two, our managers know our core values in and out and they live by them. It starts with the manager at the top, and they spread it to the entire building helping create the customer experience. The relationship that our managers and technicians have with the customers is special.
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