Automotive Training Centre

DECEMBER 6, 2023

The main objective of the automotive service advisor role is to act as a liaison between customers at an automotive repair shop and the technicians who work on the vehicles. Service advisor training will prepare you to meet the demands of this dynamic career.

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Service Advisor Automotive Services Automotive Automotive Repair 306

Automotive Training Centre

MARCH 19, 2025

This involves inspecting the extent of structural, mechanical, and cosmetic damage, calculating labor and parts costs, and working closely with repair technicians, insurance companies, and customers to ensure a smooth repair process. Prepare for continued career growth after automotive school.

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Automotive Insurance Collision Repair Automotive Repair 155

Auto Service World

APRIL 23, 2025

I was watching my service manager at the time, and I thought, What do I have to do to get his job? This realization prompted him to pursue a business degree, which eventually led to management roles at Carquest and Canadian Tire. At the former, Kuczynski managed corporate and independent stores across Ontario.

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Customer Service Automotive Vehicle Car 206

Automotive Training Centre

OCTOBER 1, 2024

Whether you’re just starting or looking to fine-tune your skills, several apps are designed to help you study more efficiently, practice more effectively, and become more knowledgeable in automotive repair. In this post, we’ll explore three of the most useful apps for students in auto mechanic training.

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Auto Mechanic Training Mechanic Automotive Repair Auto Repair 298

Tomorrow's Technician

JUNE 12, 2025

The automotive repair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids.

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Auto Repair Automotive Repair Media Automotive 130

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Specialty shops catering to performance vehicles, luxury brands, or specific car types offer a chance to delve deeper into a particular area of automotive repair.

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Service Advisor Auto Mechanic Training Customer Service Technical 279

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Go Under the Hood of Identifix Shop Manager Identifix has done it again! Like a Driver Assistant, but for auto repair shops.

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Auto Repair Shop Auto Repair Management Vehicle Repair 130

Automotive Training Centre

JUNE 20, 2024

Now, it’s time to put that knowledge to the test and embark on a rewarding career in the exciting world of automotive repair. Here, you’ll gain valuable experience working on various vehicles and troubleshooting diverse repair challenges. You can work on fleet vehicles or manage your work bay within the garage.

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Mechanic Auto Mechanic Training Customer Service Troubleshooting 264

Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

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Car Auto Repair Shop Service Advisor Auto Repair 130

Automotive Training Centre

JUNE 19, 2024

If you’re contemplating a career in auto body estimating, you likely understand the crucial role estimators play in the automotive repair industry. These professionals assess vehicle damage and provide accurate repair cost estimates.

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Software Hydraulics Insurance Technical 259

Automotive Training Centre

OCTOBER 11, 2023

Understanding the Role of a Shop Helper A shop helper assists in the daily operations of an automotive repair shop or service center. Their diverse responsibilities range from keeping the workspace tidy, handling tools, and assisting technicians to customer service tasks such as greeting clients and managing appointments.

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Automotive Auto Mechanic Training Mechanic Service Advisor 299

Tomorrow's Technician

JUNE 17, 2025

A given in the repair industry is that the world of vehicle electronics keeps changing. With change, new challenges reveal themselves in the automotive repair industry every day that reshape how we look at vehicles and repair them. Second, your customers (repair shops) are still dealing with a shortage of technicians.

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AutoInc.

DECEMBER 4, 2024

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. A great way to start is by assigning roles based on strengths.

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Software Management Automotive Repair Customer Service 69

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Did you like this article?

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Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

AutoFix

JANUARY 17, 2025

Introduce financial management tools to optimize cash flow. Difficulty Attracting and Retaining Customers With so many options available to consumers, standing out in the crowded automotive repair industry is essential. Implementing customer retention strategies that foster loyalty and repeat business.

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Auto Repair Shop Auto Repair Automotive Repair Management 52

AutoInc.

NOVEMBER 6, 2024

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. Recognition is essential for a loyal, high-performing team.

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Automotive Repair Auto Repair Customer Service Technical 69

AutoSuccess

DECEMBER 9, 2024

Streamlined Communication: The Key to Speed In automotive repair, communication is king. The quality and speed with which the estimate is completed may be flawless, but if it sits on a managers desk for hours or days awaiting approval, the entire process grinds to a halt.

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Management Finance Automotive Repair Customer Service 52

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

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IT Retail Customer Service Management 96

Autoflow

FEBRUARY 28, 2025

As a multi-shop operation (MSO) in the automotive repair industry, managing multiple locations can feel like juggling a thousand moving parts. From streamlining operations across locations to providing a consistent customer experience, the challenges can seem endless. Enhances your ability to provide personalized service.

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Software Management Automotive Repair Customer Service 52

CATI

JUNE 27, 2024

Customer Service and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry. These certifications validate your expertise and commitment to maintaining high industry standards.

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Apprenticeship Technical Management Automotive Repair 105

Automotive Management Network

JULY 13, 2023

Automotive business coaching specializes in helping entrepreneurs and business owners optimize their operations, maximize their potential, and achieve their goals. Let’s delve deeper into the pivotal role a business coach plays in the success of auto repair shop owners. This is where a business coach proves invaluable.

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Auto Repair Shop Auto Repair Customer Service Management 52

Tire Review Magazine

FEBRUARY 10, 2025

VIP Tires & Service expansion continues with the acquisition of Tires International , a 10,366-square-foot, 16-bay facility in Manchester, CT. For over 26 years, this facility has provided tire replacement, full automotive repair, and maintenance services.

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Emissions Testing Automotive Repair Automotive Technician Customer Service 40

Tire Review Magazine

FEBRUARY 10, 2025

VIP Tires & Service expansion continues with the acquisition of Tires International , a 10,366-square-foot, 16-bay facility in Manchester, CT. For over 26 years, this facility has provided tire replacement, full automotive repair, and maintenance services.

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Emissions Testing Automotive Repair Automotive Technician Customer Service 40

Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. We would like to see a minimum of 12% of new customers. Measure and monitor their success, and manage them. Coach Murray Voth.

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Media Management Automotive Repair Automotive 130

Autoflow

NOVEMBER 3, 2023

First, develop a structured training program that covers safety protocols, customer service and technical skills. 3: Select Quality Parts and Suppliers When you cut corners, customers and their cars know it. With each one, you reduce errors and deliver first-rate automotive repair services consistently. #7:

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Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

Lankar

MARCH 2, 2020

Auto repair shops are more service driven. With their superior levels of customer service and by focus on developing customer loyalty, they tend to drive their business towards success. So, is marketing really important for an auto repair shop? The answer is, yes.

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Auto Repair Shop Auto Repair Customer Service Software 52

Autoshop Solutions

MARCH 19, 2025

We are beyond grateful for the dedication, craftsmanship, and exceptional customer service that Auto Shop Solutions brings every day to elevate our repair shops. ” Each year, VISION recognizes one Automotive Repair Shop with the Best Website Award. In 2025, VISION hosted more than 3,500 attendees.

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Auto Repair Automotive Services Media Automotive 52

BA Auto Care

JUNE 30, 2023

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. It’s how we ensure the quality of our work and keep our customers coming back year after year.” “In

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Wrench

SEPTEMBER 4, 2022

LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. He is known for his exceptional customer service and always works with an outstanding air of professionalism. Denise is a manager at Lemon Squad. " Janet M.

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Service Advisor Management Customer Service Oil Change 40

Advanced Technology Institute

OCTOBER 14, 2019

Second, you’ll learn the skills it takes to succeed in the industry that don’t necessarily involve engines and automobiles–speech, accounting, technical writing, and service management. Having the ability to maintain and repair cars, trucks, SUVs, and other vehicles is only part of being a successful mechanic.

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Mechanic ASE Automotive Service Excellence Automotive Services 52

Tire Review Magazine

FEBRUARY 12, 2025

Under his leadership, Tire Star has established itself as a premier tire and service destination in northeast Indiana. From managing tight budgets to building a respected customer base in a small town, Miller has faced obstacles with the best of them. My dad instilled a management thought process in me.

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Retail Automotive Repair Electricity Electric Vehicles 74

Tire Review Magazine

FEBRUARY 12, 2025

Under his leadership, Tire Star has established itself as a premier tire and service destination in northeast Indiana. From managing tight budgets to building a respected customer base in a small town, Miller has faced obstacles with the best of them. My dad instilled a management thought process in me.

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Retail Automotive Repair Electricity Electric Vehicles 74

Tire Review Magazine

OCTOBER 4, 2023

Black’s Tire ­­­­­vice president of sales/marketing, managing director ownership group. Our business and our teammates and our customers are all No. Black’s works with social workers who know of families in need that may need some automotive repair, oil changes, etc. We like to say: ‘How can we share smiles today?’

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Apprenticeship Automotive Technician Trucking Automotive 116

Automotive Training Centre

APRIL 16, 2025

Managing Multiple Tasks and Deadlines A typical day for an auto body estimator involves juggling various responsibilities. Youll inspect damaged vehicles, prepare detailed estimates, order parts, communicate with customers, and liaise with insurance companies. One key skill will make all the difference in your success: organization.

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Insurance Auto Body Shop Automotive Collision Repair 250

Autoflow

MAY 30, 2025

In the automotive repair world, customer expectations are evolving fast. Todays customers want convenience that accommodates them and their schedules. If your customers have to wait until your shop reopens or coordinate a specific time with your team, youre adding stress to the experience.

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Auto Repair Shop Auto Repair Automotive Repair Management 52

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

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IT Retail Customer Service Management 98

Tire Review Magazine

FEBRUARY 21, 2025

For example, choosing the wrong location, lacking management skills, using outdated technology, or simply misjudging the market. Proven Business Models A top franchise offers tried-and-true operational systems that have been refined over many years so that quality service can be delivered efficiently to help protect the bottom line.

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