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The psychology behind auto service communication

Auto Service World

When you can understand the various personality traits of the consumer, you can better work with clients and effectively communicate with them, said Emily Chung, a former auto repair shop owner. For service advisors struggling to discuss necessary repairs, she recommended first identifying the customer’s personality type.

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5 Career Challenges That Service Advisors Face After Automotive Training and How to Manage Them

Automotive Training Centre

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.

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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.

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Where to Find Jobs after Service Advisor Training

Automotive Training Centre

You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.

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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. Avoid technical jargon that might confuse or intimidate them.

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Isn’t It Time We Rethink What a Master Level Technician Is?

AutoShopOwner

By Joe Marconi, an Elite Worldwide Blog - My roots in the automotive industry go back to the 1970s working in a small 2-bay auto repair shop. That meant that I was expected to repair or service nearly anything that rolled into my work bay. Isn’t It Time We Rethink What a Master Level Technician Is?

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My Father’s Shop To Award Tools To Schools

Tomorrow's Technician

Jeff Buckley, owner of My Father’s Shop in Midlothian, TX, has partnered with Milton Industries, as well as Associated Equipment, Redline Detection and TOPDON USA for the 2023 Fall Tools For Schools giveaway. My Father’s Shop is a family-owned and operated business located just south of the Dallas Ft.