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The psychology behind auto service communication

Auto Service World

In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. When you can understand the various personality traits of the consumer, you can better work with clients and effectively communicate with them, said Emily Chung, a former auto repair shop owner.

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Top 5 Signs Your Auto Repair Shop Could Benefit from Professional Business Coaching

AutoFix

Running a successful auto repair shop requires more than just technical expertise. It demands strong leadership, strategic planning, and operational excellence to thrive in todays competitive automotive industry. Uncertainty About Scaling or Growth Expanding an auto repair shop requires careful planning and execution.

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Transform Your Auto Repair Shop Management Processes

Solera

Go Under the Hood of Identifix Shop Manager Identifix has done it again! Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Like a Driver Assistant, but for auto repair shops. Try a demo today!

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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

What Do Automotive Service Advisors Do? The main objective of the automotive service advisor role is to act as a liaison between customers at an automotive repair shop and the technicians who work on the vehicles. Service advisor training will prepare you to excel in an auto repair shop.

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Time to pick the Shop of the Year!

Auto Service World

So if you know a shop that has stood out in the last year and is going above and beyond for its customers, click here or fill out the form below to nominate them for the award, sponsored by Milwaukee Tool.

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3 Useful Apps for Students in Auto Mechanic Training

Automotive Training Centre

Whether you’re just starting or looking to fine-tune your skills, several apps are designed to help you study more efficiently, practice more effectively, and become more knowledgeable in automotive repair. In this post, we’ll explore three of the most useful apps for students in auto mechanic training.

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CARS Executive Outlook: Mark Pereira

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

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