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Megan Dineff: Caring for Customers

Tomorrow's Technician

The automotive repair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids. Megan Dineff, general manager of Ervine’s Auto Repair and Grand Rapids Hybrid & EV, knows firsthand what it takes to keep a shop on the cutting edge.

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NAPA Recognizes April Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Jake is the 2019 NAPA ASE Technician of the Year and 2019 Ratchet + Wrench All Star Technician of the year.

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Road to AAPEX Ep. 1: The Future Legacy of the Automotive Aftermarket

Tomorrow's Technician

Babcox Media’s Joe Keene, an ASE-certified technician, navigates the automotive aftermarket landscape, starting at the Crawford Museum in Cleveland, Ohio. Meanwhile, David Sickels, Babcox Media editor, will delve into the aftermarket and the significant contributions of independent companies within the supply chain.

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Road to AAPEX Ep. 1: The Future Legacy of the Automotive Aftermarket

Brake & Front End

Babcox Media’s Joe Keene, an ASE-certified technician, navigates the automotive aftermarket landscape, starting at the Crawford Museum in Cleveland, Ohio. Meanwhile, David Sickels, Babcox Media editor, will delve into the aftermarket and the significant contributions of independent companies within the supply chain.

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Streamlining Auto Shop Efficiency and Productivity: Tips to Drive Success

Automotive Management Network

Investing in ongoing training ensures your team stays up-to-date with the latest automotive technologies and repair techniques. Heres how to foster a culture of continuous improvement: Certification Programs : Encourage technicians to pursue certifications from organizations like ASE (Automotive Service Excellence).

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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Our focus has shifted towards leveraging more digital strategies such as Search Engine Marketing (SEM), Google My Business Pages, Google AdWords, social media platforms, QR Codes, and our website to connect with our audience effectively, Trula explains. I know it might sound cheesy, but we want to touch the lives of our customers.

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The future legacy of the automotive aftermarket

Tire Review Magazine

Babcox Media’s Joe Keene, an ASE-certified technician, navigates the automotive aftermarket landscape, starting at the Crawford Museum in Cleveland, Ohio. Meanwhile, David Sickels, Babcox Media editor, will delve into the aftermarket and the significant contributions of independent companies within the supply chain.