BayIQ

JULY 28, 2023

Efficient appointment scheduling will increase customer satisfaction and new customers and save you and your shop team valuable time. As more and more business goes online, customers expect convenience and ease when booking appointments.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Software 130

Tomorrow's Technician

APRIL 22, 2024

The post Next-Gen Battery Company Sila Appoints HR Manager appeared first on Tomorrows Technician.

Management 130

Management Education Technical Manufacturing 130

Mitchell 1

FEBRUARY 26, 2024

Shop managers, quit wasting valuable time scheduling appointments by phone, or manually sending emails and text messages. Take the stress of customer management off your back with Online Appointments! Instantly obtain new customers, confirm appointments, and send follow-up text/email reminders with ONE-click!

Management 79

Management 79

Tire Review Magazine

DECEMBER 19, 2023

TechForce Foundation has appointed Jennifer Bergeron as its first chief growth officer. The post TechForce Foundation Appoints Chief Growth Officer appeared first on Tire Review Magazine. In addition, TechForce welcomed Dave Smith, Bill Willetts and Matt Hartford to its board of directors.

Technical 98

Technical Education Management Engineering 98

Tire Review Magazine

DECEMBER 19, 2023

TechForce Foundation has appointed Jennifer Bergeron as its first chief growth officer. The post TechForce Foundation Appoints Chief Growth Officer appeared first on Tire Review Magazine. In addition, TechForce welcomed Dave Smith, Bill Willetts and Matt Hartford to its board of directors.

Technical 86

Technical Education Management Engineering 86

Tire Review Magazine

MARCH 9, 2024

GRI has appointed Barry Guildford as global commercial director (GCD), effective March 1. “Barry Guildford’s appointment as our GCD is a testament to our commitment to excellence, business innovation and growth. The post GRI appoints Barry Guildford as global commercial director appeared first on Tire Review Magazine.

Retail 52

Retail Management Automotive Car 52

Tire Review Magazine

MARCH 9, 2024

GRI has appointed Barry Guildford as global commercial director (GCD), effective March 1. “Barry Guildford’s appointment as our GCD is a testament to our commitment to excellence, business innovation and growth. The post GRI appoints Barry Guildford as global commercial director appeared first on Tire Review Magazine.

Retail 52

Retail Management Automotive Car 52

Shop Marketing Pros

JUNE 22, 2023

EPISODE: 053 – Is Online Scheduling the Future of Automotive Appointments? Enhanced Customer Conversion [00:15:30] AutoOps’ focus on enhancing customer conversion and the importance of providing the best opportunity for customers to schedule appointments.

Automotive 130

Automotive Auto Repair Software Management 130

Tire Review Magazine

FEBRUARY 26, 2024

CMA and Double Coin have appointed Patrick Etheridge as regional sales manager for the mid-south/Rocky Mountain region. The post CMA, Double Coin appoint new regional sales manager appeared first on Tire Review Magazine. Etheridge, a Marine Corps combat veteran, began his tire career at Bridgestone Firestone in 2004.

Management 52

Management 52

Tire Review Magazine

FEBRUARY 26, 2024

CMA and Double Coin have appointed Patrick Etheridge as regional sales manager for the mid-south/Rocky Mountain region. The post CMA, Double Coin appoint new regional sales manager appeared first on Tire Review Magazine. Etheridge, a Marine Corps combat veteran, began his tire career at Bridgestone Firestone in 2004.

Management 52

Management 52

Bolt on Technology

FEBRUARY 28, 2024

Missed appointments are the bane of any auto repair shop's existence. Fortunately, there are innovative solutions for managing appointments and enhancing customer communication. They create scheduling headaches and can negatively impact many areas of your business.

Auto Repair 52

Auto Repair Auto Repair Shop Software Management 52

AutoSuccess

APRIL 23, 2024

The post ACE Appoints Kamal to VP Role appeared first on AutoSuccessOnline. “I was honored to be among the first to earn ACE certification in 2016 and humbled by the invitation to join Gil and his team in a leadership role,” Kamal said. “We We have a rock-solid foundation in place and limitless opportunities to build upon it.”

Education 52

Education Consulting Media Automotive 52

AutoSuccess

DECEMBER 15, 2023

STELLA Automotive AI and UpdatePromise announce a strategic integration set to reshape appointment scheduling and elevate customer service standards with the automotive dealership landscape. Customers can easily schedule appointments, booking in under two minutes.

Customer Service 52

Customer Service Automotive Utilities IT 52

Tire Review Magazine

JANUARY 22, 2024

Toyo Tire Corporation of Japan ( T o yo Tire ) revealed several executive appointments at Toyo Tire Holdings of Americas Inc. Tomoshige “Tomo” Mizutani has been appointed chairman and chief executive officer of TTHA in Costa Mesa, California. TTHA), Nitto Tire U.S.A.

Management 52

Management 52

Tire Review Magazine

JANUARY 25, 2024

Sumitomo Rubber North America , a subsidiary of Sumitomo Rubber Industries, recently appointed Bob Klimm to director of corporate accounts. The post Sumitomo Rubber North America appoints new director of corporate accounts appeared first on Tire Review Magazine.

Trucking 52

Trucking 52

Tire Review Magazine

JANUARY 25, 2024

Sumitomo Rubber North America , a subsidiary of Sumitomo Rubber Industries, recently appointed Bob Klimm to director of corporate accounts. The post Sumitomo Rubber North America appoints new director of corporate accounts appeared first on Tire Review Magazine.

Trucking 52

Trucking 52

Automotive Fleet

MAY 17, 2024

Prior to joining Motiv, Griffith served as CEO of Ford’s Autonomous Vehicles and Mobility Businesses, where he oversaw the development of Level 4 autonomous vehicles as well as overseeing Ford’s portfolio of strategic investments in future mobility businesses.

Vehicle 59

Vehicle 59

Autoflow

SEPTEMBER 14, 2023

Shops can add a modern scheduler to their website, promoting web visits to confirmed appointments, as well as offer a kiosk for walk-in customers. The scheduler gives web visitors the tools to avoid missed phone calls and voicemail and sends automated text and email reminders, reducing no-show appointments.

Service Advisor 84

Service Advisor Management Software Vehicle 84

Tire Review Magazine

APRIL 18, 2024

The appointment took effect April 1. The post Continental appoints new ‘head of region’ for the United States and Canada appeared first on Tire Review Magazine. Continental revealed that Rob Schroeder, former Sr.

Management 40

Management 40

Tire Review Magazine

OCTOBER 2, 2023

Yokohama Off-Highway Tires (YOHT) announced the appointment of Lawrence Harmon as president of global OE business and growth segments. The post Yokohama Appoints President of Global OE Business and Growth appeared first on Tire Review Magazine. He will also be a member of the YOHT executive committee.

IT 52

IT 52

AutoSuccess

OCTOBER 2, 2023

announced in a recent press release new leadership appointments and role changes. The post TrueCar Announces New Leadership Appointments appeared first on AutoSuccessOnline. (L-R) Jay Ku, Oliver Foley and Lisa Hess TrueCar, Inc. Oliver Foley is joining TrueCar as chief financial officer, replacing Teresa Luong.

Finance 52

Finance Management Automotive Vehicle 52

Tire Review Magazine

JANUARY 8, 2024

ZC Rubber appointed Marc Debusschere as its new off road tires and track OEM sales director in Europe, effective Jan. The post ZC Rubber appoints off-road tires and track OEM sales director appeared first on Tire Review Magazine. Marc will promote ZC Rubber brands Westlake, Goodride , Yonggu and Tianli to European OEMs.

Manufacturing 52

Manufacturing IT 52

AutoSuccess

DECEMBER 18, 2023

Brightline Dealer Advisors announces the appointment of Joe Porter as senior vice president of dealer training. Brightline Dealer Advisors announces the appointment of Joe Porter as senior vice president of dealer training. The post Brightline Dealer Advisors Appoints SVP of Dealer Training appeared first on AutoSuccessOnline.

Consulting 52

Consulting Automotive Retail Automotive Services 52

AutoSuccess

DECEMBER 18, 2023

The post CarNow Appoints New Chief Revenue Officer appeared first on AutoSuccessOnline. Farmer also volunteers as a fundraising auctioneer for various community organizations, including Global Camps Africa, American Heart Association, Children’s Miracle Network and The Spot on Kirk.

Telecommunication 52

Telecommunication Management Automotive IT 52

AutoSuccess

MARCH 14, 2024

While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments, according to the J.D. days for an appointment at the dealer, up from 4.8 days for an appointment at the dealer, up from 4.8

Service Advisor 52

Service Advisor Customer Service Vehicle Trucking 52

Auto Service World

APRIL 8, 2024

The company has appointed Josh Weis as the new chief executive officer, succeeding Michelle Fischer, who transitions to the role of chair on the company’s board of directors. Vehlo has announced significant updates to its leadership structure.

IT 226

IT Auto Repair 226

Auto Service World

APRIL 22, 2024

Clore Automotive announced Dan Lucas has been appointed as vice president of sales. In the role, Lucas will leverage his industry background and his sales leadership to build on key goals of sustainable growth and high customer satisfaction. The company … The post Clore adds new sales VP appeared first on Auto Service World.

Automotive 201

Automotive Auto Repair 201

Automotive Fleet

FEBRUARY 19, 2024

Kommor will be responsible for fleet, government, and other growing B2B sales opportunities. The new role came as part of an announcement by Stellantis about a new sales organization structure bringing a renewed focus to the two primary sales channels – B2B and B2C.

52

52

Automotive Fleet

DECEMBER 27, 2023

Heading into 2024, Hyundai Motor North America announced several changes to its executive team.

IT 52

IT 52

R.O. Writer

NOVEMBER 30, 2023

Or maybe you’d like to reduce costly no-shows and ensure customers attend their appointments. Are you looking for cost-effective ways to increase customer loyalty and return visits? Or, on the The post How to Increase Auto Repair Shop Customer Satisfaction and Revenue through Text and Email appeared first on R.O.

Auto Repair Shop 242

Auto Repair Shop Auto Repair 242

Automotive Fleet

DECEMBER 20, 2023

Jose Samperio is vice president and general manager for Cummins North America On-Highway business and has nearly 20 years of experience at Cummins across various fields.

Management 52

Management 52

AutoShopOwner

JANUARY 19, 2024

You need to leave a message or go online to fill out a form I went to their website, filled out the form with all my info, and requested an appointment The next day I got a call from the office; they wanted to verify my insurance (all about getting paid, NOT my knee pain) The person on the phone said that ANOTHER person would call me to schedule an (..)

Insurance 130

Insurance 130

autoevolution

MARCH 29, 2024

Autonomous vehicles still have a long way to go before they become the norm, but it's never too early to daydream about the endless possibilities opening up with AVs on the road. The Swift Pod is just one of these many possibilities. Autonomous driving technologies have progressed considerably in recent years, but as the ( continue reading. )

Vehicle 64

Vehicle IT 64

AutoShopOwner

APRIL 4, 2024

Reviewing the calendar revealed that many of the customers had previous recommendations and deferred work that was not addressed at the time of the current appointment. Do you use your calendar as a way to prepare for your customers and increase sales opportunities?

Service Advisor 130

Service Advisor Car Vehicle IT 130

BayIQ

OCTOBER 27, 2023

Text messages are one of the best ways to keep customers informed about appointments, upcoming services, and special offers to maintain a steady flow of business. Text messages have a 98% open rate , making text an essential platform to communicate with your auto repair shop customers.

Auto Repair Shop 130

Auto Repair Shop Auto Repair 130

Auto Service World

JULY 3, 2023

Tom Amero has been appointed as director of operations at Elite Worldwide. Elite provides training, coaching and consulting services for auto repair shop owners and managers.

Auto Repair Shop 190

Auto Repair Shop Auto Repair Consulting Management 190

AutoSuccess

MAY 17, 2024

Dial into these four key KPIs – connection rate, request and invite rate, appointment set rate, and pursue rate – to significantly improve your dealership’s phone lead management, streamline operations, enhance customer interactions and drive higher conversions. Pursue Rate The final KPI to prioritize is the pursue rate.

Management 52

Management Automotive Utilities Car 52