Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

Car 130

Car Auto Repair Shop Service Advisor Auto Repair 130

Brake & Front End

APRIL 1, 2025

NTN, the parent company of BCA Bearings, has announced the launch of BCAs 2025 Summer Trails promotion. This allows the BCA-branded merchandise to reach every level of the distribution channel, from the parts professionals and service advisors who recommend BCA products to the technicians who install them.

Service Advisor 130

Service Advisor Management Automotive 130

AutoSuccess

MARCH 20, 2025

1 ranking overall in the J.D.Power 2025 U.S. Customer Service Index Study (CSI). The CSI study focused on customer satisfaction with maintenance or repair work service among owners and lessees for 2021-2024 model year vehicles and included more than 55,000 industry-wide respondents. Power 2025 U.S.

Customer Service 52

Customer Service Service Advisor Vehicle Car 52

AutoShopOwner

NOVEMBER 19, 2024

Training Investments: Clients invested in regular training programs for technicians, service advisors, and office staff. On-going education helps improve customer service, therefore boosting revenue. We can’t wait to see what unfolds for you in 2025! This boosted shop morale and employee performance!

Auto Repair Shop 130

Auto Repair Shop Auto Repair Service Advisor Finance 130

Tomorrow's Technician

APRIL 1, 2025

NTN, the parent company of BCA Bearings, has announced the launch of BCAs 2025 Summer Trails promotion. This allows the BCA-branded merchandise to reach every level of the distribution channel, from the parts professionals and service advisors who recommend BCA products to the technicians who install them.

Service Advisor 130

Service Advisor Management Automotive 130

Tire Review Magazine

MARCH 9, 2025

The first phase includes key topics such as brakes, lubrication service, tire and wheel service, steering and suspension, and safety. In 2025, the second phase will introduce translations for electrical systems, engine performance, advanced driver-assistance systems (ADAS), and other advanced topics.

Automotive 52

Automotive Service Advisor Auto Repair Automobile 52

AutoFix

APRIL 10, 2025

As we move deeper into 2025, auto repair shop owners across the country are confronting a new reality: the cost of doing business is rising fast. Understanding how to adjust your business finances in 2025 as auto repair costs rise isnt just about survival. Why Are Auto Repair Costs Increasing in 2025? Ready to Lead in 2025?

Finance 52

Finance Auto Repair Auto Repair Shop Service Advisor 52

Shop Marketing Pros

APRIL 23, 2025

Creating Connections at the Counter: The Heart of Customer Experience Webinar Tuesday | 7/29/2025 12:00 PM CT People dont just come back to your shop because of good work. Your service advisor is who sets the tone for that! They come back because of how they felt while they were there.

Service Advisor 130

Service Advisor 130

Tire Review Magazine

FEBRUARY 16, 2025

Our goal is to help dealerships maximize tire sale potential by providing service advisors with the knowledge and tools they need to deliver exceptional service. Interactive Learning for Service Advisors RockEDs mobile platform delivers the certification program through interactive training modules.

Service Advisor 52

Service Advisor Customer Service Automotive Management 52

AutoSuccess

JANUARY 21, 2025

Numa Appointment Agent This agent not only books appointments for dealership service departments but provides full AI transparency for all calls, even those not booked as appointments. 2025 marks a transformative moment for the automotive industry as AI agents become integral to dealership operations.

Service Advisor 52

Service Advisor Automotive Management Retail 52

Auto Service World

MARCH 18, 2025

Much like the commenter, I wore all the hats for a long time: service advisor, technician, manager, accountant and marketer. And we will continue to provide the best service we can to our clients, regardless of what changes come in the future. But what was the trade-off?

Service Advisor 130

Service Advisor Management Car IT 130

Tire Review Magazine

FEBRUARY 16, 2025

Our goal is to help dealerships maximize tire sale potential by providing service advisors with the knowledge and tools they need to deliver exceptional service. Interactive Learning for Service Advisors RockEDs mobile platform delivers the certification program through interactive training modules.

Service Advisor 52

Service Advisor Customer Service Automotive Management 52

Auto Service World

MARCH 25, 2025

As a mobile business owner, you’re not just a technician youre also a service advisor, parts technician, payroll manager, ambassador and accountant. The key advantage of running a mobile business is that the revenue goes directly to you. But and a big one that freedom comes with much responsibility.

Automotive Technician 164

Automotive Technician Automotive Service Advisor Mechanic 164

Tire Review Magazine

DECEMBER 20, 2024

.” In addition to Timeline, Today’s Class said it will release four new content topics by the end of the year: engine operation, electrical foundations, fasteners, and a service advisor topic on how starter systems operate and how to guide customers with starter concerns.

Service Advisor 40

Service Advisor Automotive Repair Electronics Electricity 40

AutoSuccess

JANUARY 13, 2025

The Reynolds and Reynolds Company and UVeye announced the launch of a collaborative effort, beginning at the NADA Show 2025 , to enhance the quality of service from the moment a customer arrives at a dealership. The advisor will then be alerted through Reynolds ERA-IGNITE with an indication there are items to review with the customer.

Service Advisor 52

Service Advisor Retail Management Customer Service 52

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Powers 2025 U.S. Power said the 2025 study also includes repair data drawn from individual in-dealership repairs for the first time.

Vehicle 52

Vehicle Service Advisor Oil Change Retail 52

Tire Review Magazine

MARCH 12, 2025

It was a natural transition to the sales counter and a service advisor position. Fox surmises the chain will have around 250 locations by the end of 2025. And were developing one for service advisors as well, he explains. Fox worked his way up to store manager.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59

Auto Remarketing

MARCH 6, 2025

Even with all technology present and coming in the future, the service advisor needs to still be prepared and able to speak to and sell tires. Tires are the new oil change in 2025 and beyond. Think of it as an F&I menu for tire sales, with no chance for human error.

Oil Change 52

Oil Change Service Advisor Vehicle Automotive 52

Tire Review Magazine

DECEMBER 20, 2024

.” In addition to Timeline, Today’s Class said it will release four new content topics by the end of the year: engine operation, electrical foundations, fasteners, and a service advisor topic on how starter systems operate and how to guide customers with starter concerns.

Service Advisor 40

Service Advisor Automotive Repair Electronics Electricity 40

AutoSuccess

JANUARY 16, 2025

This is the first certification that Dealer Tire will bring to dealerships via RockED, with an objective to create many more to support service and parts professionals in the future. Our goal is to help dealerships maximize tire sale potential by providing service advisors with the knowledge and tools they need to deliver exceptional service.

Service Advisor 40

Service Advisor Automotive Management 40

Tire Review Magazine

MARCH 9, 2025

The first phase includes key topics such as brakes, lubrication service, tire and wheel service, steering and suspension, and safety. In 2025, the second phase will introduce translations for electrical systems, engine performance, advanced driver-assistance systems (ADAS), and other advanced topics.

Automotive 52

Automotive Service Advisor Auto Repair Automobile 52

Shop Marketing Pros

MAY 21, 2025

One of my rocks for Q1 2025 was now to do a deep-dive into how to create a shared vision. What services do you offer? How many service advisors do you have? So when we do The One Thing, we make a commitment to become better and it usually results in a Rock for the upcoming quarter. What is your revenue? Who is your coach?

Auto Repair Shop 130

Auto Repair Shop Auto Repair IT Service Advisor 130

Tomorrow's Technician

FEBRUARY 21, 2025

Wimmer automotive instructor at East Syracuse Manoa Central High School and mentor to the school’s Spartan Garage Car Club is the first candidate in the 2024-2025 Tomorrows Technician Instructor of the Year competition, presented by Blaster Corporation in association with the North American Council of Automotive Teachers.

Automotive 130

Automotive Automotive Technician Education Service Advisor 130