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Where aftermarket service satisfaction is up

Auto Service World

Power 2025 U.S. Tire replacement saw the greatest improvement, up 19 points on a 1,000-point scale, followed by quick oil change (+17) and full-service maintenance and repair (+15). for quick oil change customers. Satisfaction levels are on the rise across all segments in the J.D.

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EV World: A learning experience

Auto Service World

An oil change was never just an oil change. And now it’s not because you’re not getting your oil changed. Will Farrell came on and said GM is going to bring out 25 EV models by 2025. They have AC services that even Tesla every four or five years, they want those desiccate bags changed.

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Planning for the uncertainty ahead in CARS magazine

Auto Service World

Oil changes, AC system recharges, wiper blades, and tires are among the items consumers are delaying.” Collaboration amongst your peers and operational excellence were key strategies noted by leaders for 2025. ” And even when they do come, dont expect them to be looking for top-shelf items.

Car 165
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Why consumers keep turning to private label

Auto Service World

Nathan Shipley, executive director and industry analyst with Circanas automotive aftermarket practice, discussed this trend during his presentation, Aftermarket Outlook 2025 at AAPEX last fall. He highlighted that more than 40 per cent of consumers reported purchasing private label or house brands for their cars.

Retail 179
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Financial preparedness driving vehicle owners

Auto Service World

When thinking about how to spend their money in 2025, drivers are bracing for higher costs in vehicle care. More than a third of Gen Z and 28 per cent of Millennials plan to spend more $1,000 on essentials like oil changes. For instance, almost half (44 per cent) expect to spend more than $500 on routine maintenance.

Vehicle 130
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Auto Shop Finances in 2025: Smart Ways to Thrive as Repair Costs Rise

AutoFix

As we move deeper into 2025, auto repair shop owners across the country are confronting a new reality: the cost of doing business is rising fast. Understanding how to adjust your business finances in 2025 as auto repair costs rise isnt just about survival. Why Are Auto Repair Costs Increasing in 2025? So how do you stay ahead?

Finance 52
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Analysis: Digital technology’s role in personalizing the auto service experience

Auto Service World

For example, using a connected laptop or tablet, a team member greeting a customer for an oil change can record answers to questions about the customers preferences, such as whether they like to have their filters and tire pressure checked.