2025 Customer Service Retail 
Auto Service World
MARCH 26, 2025
A new global study showed that retail and consumer product executives are significantly increasing their investment in artificial intelligence, aiming to transform their operations and enhance customer experiences. By 2025, surveyed companies plan to allocate an average of 3.32 per cent of their revenue to AI.
Auto Remarketing
MARCH 14, 2025
Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Powers 2025 U.S. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D.
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AutoSuccess
JANUARY 13, 2025
The Reynolds and Reynolds Company and UVeye announced the launch of a collaborative effort, beginning at the NADA Show 2025 , to enhance the quality of service from the moment a customer arrives at a dealership. ” When a customer arrives at a dealership, their vehicle will be scanned with the UVeye system.
Tire Review Magazine
MARCH 26, 2025
Wholesale Tire boasts a sales mix of 95% tires and 5% vehicle service. Of its tire sales, 90% is retail, with the remaining 10% wholesale to area car dealerships. A Strong Foundation Built on Service Years ago, I followed the philosophy of Orville Redenbacher: do one thing and do it better than anyone, Jim Handel says.
Tire Review Magazine
MARCH 26, 2025
Wholesale Tire boasts a sales mix of 95% tires and 5% vehicle service. Of its tire sales, 90% is retail, with the remaining 10% wholesale to area car dealerships. A Strong Foundation Built on Service Years ago, I followed the philosophy of Orville Redenbacher: do one thing and do it better than anyone, Jim Handel says.
Tomorrow's Technician
JUNE 12, 2025
Large retailers often list summer tires as a singular category, sometimes listing summer tires meant for competition as a subcategory. UHP Summer Tires From Kenda From Kenda’s lineup, the Vezda UHP Summer is a 300 A A UTQG standard UHP summer offering, while the Vezda UHP MAX+ is a 200 AA A UTQG tire redesigned for 2025.
AutoSuccess
JUNE 6, 2025
This article first appeared in the June 2025 issue of Tampa Bay Business & Wealth , a sister publication to AutoSuccess. In a little over 10 years, he built Tires Plus from 31 retail stores to over 600. Both were service-based businesses whose profitability was determined by exemplary customer service success. “It
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