2022 Customer Service Mechanic 
Auto Service World
APRIL 23, 2025
From his early days as a heavy equipment mechanic to his current role as president and CEO of Mister Transmission, Kuczynski has always been driven by a love for the automotive world and desire to see the industry and the people working in it grow and succeed. Customer satisfaction should be at the heart of everything you do, he said.
Brake & Front End
JANUARY 16, 2024
Koviak calls that his first official job in the aftermarket, but in reality, his first experience in our industry dates back to his days in vocational auto mechanics class in high school. He was at the ripe, young age of 24 and this stint came after he served as a Walker Exhaust territory manager with Tenneco in Detroit.
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Wrench
SEPTEMBER 4, 2022
He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oil changes and diagnostics. LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. Thank you for all that you do!"
Miracle Body and Paint
JUNE 29, 2025
These standards cover various aspects, including repair techniques, equipment calibration, and customer service. This can include anything from replacing damaged body panels to repairing or replacing mechanical components. Experience the remarkable transformation of a 2022 Lexus NX 350 that was damaged in an auto accident.
Shop Marketing Pros
SEPTEMBER 18, 2023
A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. How will you know which actions taken are the ones responsible for the improvements?
AutoSuccess
SEPTEMBER 11, 2024
of mechanics in the U.S. In 2011, Rita and Rick published a book titled “Our Customers, Our Friends: What 50 Years in Business Has Taught Rita and Rick Case About Sales Success and Community Service.” Providing excellent customer service is their foundation. According to Zippia, only 4.3%
AutoSuccess
DECEMBER 11, 2023
1 In the luxury segment, Acura, BMW, Porsche and Volvo stand out for their exceptional customer service during transactions. 1 The power of reputation in automotive retail emphasizes that reviews serve as a vital feedback mechanism, reflecting not just consumer sentiment but also guiding improvements in customer service.
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