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From his early days as a heavy equipment mechanic to his current role as president and CEO of Mister Transmission, Kuczynski has always been driven by a love for the automotive world and desire to see the industry and the people working in it grow and succeed. Customer satisfaction should be at the heart of everything you do, he said.
Koviak calls that his first official job in the aftermarket, but in reality, his first experience in our industry dates back to his days in vocational auto mechanics class in high school. He was at the ripe, young age of 24 and this stint came after he served as a Walker Exhaust territory manager with Tenneco in Detroit.
He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oil changes and diagnostics. LaShane is known for a strong work ethic and exceptional customerservice. Bryan is part of the customerservice team with Lemon Squad. Thank you for all that you do!"
These standards cover various aspects, including repair techniques, equipment calibration, and customerservice. This can include anything from replacing damaged body panels to repairing or replacing mechanical components. Experience the remarkable transformation of a 2022 Lexus NX 350 that was damaged in an auto accident.
A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. How will you know which actions taken are the ones responsible for the improvements?
of mechanics in the U.S. In 2011, Rita and Rick published a book titled “Our Customers, Our Friends: What 50 Years in Business Has Taught Rita and Rick Case About Sales Success and Community Service.” Providing excellent customerservice is their foundation. According to Zippia, only 4.3%
1 In the luxury segment, Acura, BMW, Porsche and Volvo stand out for their exceptional customerservice during transactions. 1 The power of reputation in automotive retail emphasizes that reviews serve as a vital feedback mechanism, reflecting not just consumer sentiment but also guiding improvements in customerservice.
Point S held its 2024 Annual Meeting at Margaritaville Lake Resort in Lake Conroe, TX, where executives highlighted that Point S not only broke new store records previously set in 2022, but the company hit over 60% of its store and state goals in just one year.
Point S held its 2024 Annual Meeting at Margaritaville Lake Resort in Lake Conroe, TX, where executives highlighted that Point S not only broke new store records previously set in 2022, but the company hit over 60% of its store and state goals in just one year.
Husband and wife Jake and Allie Silbernagel had joked for years that they could never survive as business partners, and as of early 2022, they’d certainly never had a conversation about owning their own tire business. There was a place a couple of miles from my house called Noble’s Tire Service.
Husband and wife Jake and Allie Silbernagel had joked for years that they could never survive as business partners, and as of early 2022, they’d certainly never had a conversation about owning their own tire business. There was a place a couple of miles from my house called Noble’s Tire Service.
Before you work on a Tesla, it is critical to have access to service information. Tesla’s service information website can be found at www.service.teslamotors.com. Starting in May 2022, the individual account has been free. The website has all the procedures to service the brakes and other systems on the vehicle.
Is it just me or has the service industry in Ireland gone to the dogs? I’m convinced that the poor levels of customerservice around the place is a side effect of all the vaccinations. This is even more shocking (heh, puns) when you realise that very soon most cars being serviced will be all-electric.
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