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What you can’t do after you’ve quoted a customer

Auto Service World

Tom Amero, certified elite trainer at Elite, a training company that works with the automotive aftermarket, calls it a … The post What you can’t do after you’ve quoted a customer appeared first on Auto Service World. Many sales advisors make the mistake of delivering the price to the customer … and then leave them in stunned silence.

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Timeless Quotes Teach & Inspire

Brake & Front End

A great quote only gets better with age. Here are six quotes that every shop owner should live by: “People like to talk about a job well done and equally like to complain when a job is badly done.” – Fred G. Henry Ford The post Timeless Quotes Teach & Inspire appeared first on Brake & Front End.

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Timeless Quotes Teach & Inspire

Tomorrow's Technician

A great quote only gets better with age. Here are six quotes that every future shop owner should live by: “People like to talk about a job well done and equally like to complain when a job is badly done.” – Fred G. Henry Ford The post Timeless Quotes Teach & Inspire appeared first on Tomorrows Technician.

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From the Magazine: Debunking the myth of price quoting

Auto Service World

A customer calls and wants a quote. Here’s how you really should respond The post <span style=color:#ff0000>From the Magazine:</span> Debunking the myth of price quoting appeared first on Auto Service World.

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How To: Sorting Saved Quotes in ProDemand

Mitchell 1

Dive into this Quick Tip for ProDemand as we show you how to easily sort through numerous quotes that you've saved from previous repairs. Don't waste time trying to locate an old quote by slowly looking through everything you've got. Improve your efficiency by following this tip to instantly find the one quote you're looking for!

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New eLEND Solutions Survey Underscores Challenges of Delivering Accurate Online Payment Quotes

AutoSuccess

A new snapshot survey of auto dealers and lenders, from automotive fintech innovator eLEND Solutions, reveals that 90% believe that AI-based pricing is contributing to inaccurate online payment quotes which, the vast majority say, is having an adverse impact on the buying experience. 89% Dealers/84% of Lenders).

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Henry Ford’s Most Famous Quote About Racing Is Flat-Out Wrong

Jalopnik

The quote is widely attributed to Henry Ford , except there… Read more. “Auto racing began 5 minutes after the second car was built” is a sentence that most racing fans have heard at least once during their lives. It is usually evoked to illustrate humanity’s innate competitiveness and how racing was a natural use for automobiles.