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From the Magazine: The missing link

Auto Service World

A significant part of this support has traditionally been offering technical training for technicians. However, while the importance of training technicians is well understood, one crucial area of training often gets overlooked: Service advisors. Why train service advisors?

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Thousands head to KC for training

Auto Service World

The Vision HiTech Training and Expo in the Kansas City area once again provided industry pros with the latest training, from management to technical. Service advisors had the chance to take classes on topics like customer service and selling strategies.

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From the Magazine: It’s Your Turn: A new path for automotive technicians

Auto Service World

As a mobile business owner, you’re not just a technician youre also a service advisor, parts technician, payroll manager, ambassador and accountant. Starting and running a mobile business requires more than just technical expertise. The key advantage of running a mobile business is that the revenue goes directly to you.

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Management, technical training top focus at AARO show

Auto Service World

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. 12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine.

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Today’s Class Launches Spanish-Language Automotive Training Program

Tire Review Magazine

In early 2025, the company will release three more topics: Engine Operation, Electrical Foundations, and Service Advisor: Starter Systems. It will also include ADAS Static Calibration, Engine Diagnosis, and ADAS for Service Advisors.

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Cabin Air Filters Are More Than A Convenience

Tire Review Magazine

Explain the “What” and “Why” Simply Don’t try to impress them with technical jargon. By practicing these communication strategies, service advisors can effectively educate customers about cabin air filters, building trust and fostering long-term relationships. Or if they’ve noticed any changes in air quality inside the vehicle.

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Leading Through Service: Nick Fox of Gills Point S Shares His Tire Industry Story

Tire Review Magazine

It was a natural transition to the sales counter and a service advisor position. Investing in the Next Generation Fox is involved in high school and technical college automotive programs. And were developing one for service advisors as well, he explains. Fox worked his way up to store manager.