Fri.Jul 04, 2025

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The AI Transformation: How Conversation Intelligence is Reshaping Automotive Customer Engagement

AutoSuccess

The automotive industry is evolving rapidly, with consumer expectations shifting, competition intensifying and digital transformation changing how people shop for and service vehicles. Even as digital tools reshape the car-buying journey, one channel remains rich with overlooked value: everyday customer conversations. Dealerships and service departments have countless inbound and outbound customer conversations.

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Classic Cars vs. Modern Cars: How Repairs Have Evolved

Automotive Training Centre

Fixing cars isn’t what it used to be, and that’s what makes it exciting. Today’s auto mechanic needs to do more than turn a wrench. With classic cars running on pure mechanics and modern cars powered by sophisticated tech, the job now blends old-school know-how with digital problem-solving. Whether you dream of restoring vintage Mustangs or decoding error messages on a Tesla, understanding how car repair has evolved is essential.

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OTOFIX D1 Lite Smart OBD2 Scanner Backed by Autel

AutoSuccess

OTOFIX just introduced the D1 Lite, a smart OBD2 scanner for garages, mobile technicians and students in training. The tool offers advanced diagnostic features normally found in higher-end models. Its affordable price point supports independent professionals and students who want serious diagnostic capabilities. Autel backs the D1 Lite with full-system scans, live data and component tests.

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Callahan: Five Internal Technologies That Boost Shop Efficiency and Customer Satisfaction 

Ratchet + Wrench

Latest industry news and insights for auto care shop owners and operators News Magazine Multimedia Columnists R+W Management Conference Sections News Magazine Multimedia Columnists R+W Management Conference Running a Shop Shop Life Operations Leadership Special Podcasts Industry Survey Report All-Star Award Jobs Contact About Us Advertise Subscribe Contact Us Follow us on [link] [link] [link] [link] Columns Callahan: Five Internal Technologies That Boost Shop Efficiency and Customer Satisfaction

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Charting the uncertain USMCA future

Auto Service World

With leaders in the automotive and political circles and beyond wondering about the future of the free trade agreement covering North America, attendees of a recent aftermarket conference heard from a Mexican leader about their views on what’s ahead. Omar Martinez, from Industria Nacional de Autopartes, which represents automotive parts suppliers in Mexico, highlighted the critical importance of the USMCA trade agreement at the MEMA Aftermarket Suppliers Global Summit in Miami, emphasizing its r

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Tesla Partially Opens Its Biggest Supercharger Station in the World, Powered by the Sun

autoevolution

Tesla partially opened what will become the world's biggest Supercharger station later this year. The first phase includes 84 charging stalls powered entirely by the sun and operated off-grid. By the end of the year, the station will have 168 stalls on a 1.5-MW grid service, the rest being powered by solar panels and Megapack energy storage batteries.

IT
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These Cars Have The Best Interiors Of All Time

Jalopnik

Latest News Reviews First Drive Brands Audi BMW Chevrolet Ford Honda Hyundai Porsche Subaru Tesla Toyota Volkswagen Car Types SUVs and Crossovers Sedans Sports Cars Convertibles Coupes Trucks Hatchbacks, Minivans and Vans EVs and Hybrids Buying Advice Found For Sale Culture Car Design Concept Cars Crashes and Safety Crime Jalopnik Explains Jalopnik Investigates Nice Price or No Dice Nostalgia You Can Taste The Morning Shift Year In Review Entertainment Wrenching Unpaved Tech Beyond Cars Motorcyc

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Can Driving Through Deep Puddles Really Damage Your Car

Jalopnik

Latest News Reviews First Drive Brands Audi BMW Chevrolet Ford Honda Hyundai Porsche Subaru Tesla Toyota Volkswagen Car Types SUVs and Crossovers Sedans Sports Cars Convertibles Coupes Trucks Hatchbacks, Minivans and Vans EVs and Hybrids Buying Advice Found For Sale Culture Car Design Concept Cars Crashes and Safety Crime Jalopnik Explains Jalopnik Investigates Nice Price or No Dice Nostalgia You Can Taste The Morning Shift Year In Review Entertainment Wrenching Unpaved Tech Beyond Cars Motorcyc

Car
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2028 BMW M5 Facelift Spied With Unmistakable Neue Klasse Styling Influences

autoevolution

Although internal combustion powertrains continue to play a big role at BMW, the Munich-based automaker is prepping for the next era of electrification with a dedicated BEV platform dubbed Neue Klasse. Spearheaded by the all-new iX3 and i3, the New Class family has also spawned a new design language for the German manufacturer, a language that will carry over to internal combustion models.

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Charging Was Somehow Still The Biggest Problem With Road-Tripping My Fiat 500e

Jalopnik

While I wouldn't recommend road tripping a 150-mile EV, there is something to be said about the fact that it's currently possible, even without any planning.

IT
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GM Recalls Older Chevrolet Silverado and GMC Sierra Trucks for Airbag Issue

autoevolution

The largest automaker of the Detroit Big Three is recalling certain previous-gen Chevrolet Silverado and GMC Sierra trucks. Affected vehicles feature roof-rail airbag inflator end caps that may detach when deployed. General Motors can't rule out inflator sidewall ruptures either. Joyson Safety Systems is the supplier of the suspect roof-rail airbag modules, which are internally referred to as 84487867 and 84487868 by General Motors. ( continue reading.

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MEYLE Survey Shows Independent Aftermarket Divided on E-Mobility

Tire Review Magazine

An IAM:CONNECT e-mobility survey by MEYLE and INNOFACT AG has revealed a sharp division within the independent aftermarket (IAM) regarding the future of electrified vehicles. The survey captured the expectations of 100 independent workshops across Germany, Austria and Switzerland, one year after the initial 2024 study. According to the survey, 53% of workshops believe their future lies with combustion engines, while 47% anticipate a shift toward e-mobility.

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Old Glory: Red, White, and Blue 1968 Mustangs Are the Perfect Independence Day Celebration

autoevolution

1968 was one mixer of feelings for Ford: the Mustang was dropping in sales, but the Cobra Jet made landfall, along with two other one-year-only editions of the moniker, both linked to Carroll Shelby but otherwise unrelated. As a 4th of July special, here is a trio of those super-special legendary ponies. Hurrah for the Red, White, and Blue Oval! The story really began with an accident: in late 1966, a mechanic from Tasca Ford took the Bop. ( continue reading.

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Pro-Cut X15, X19 Approved by BMW for Rotor Resurfacing

AutoSuccess

BMW has approved the Pro-Cut X15 and X19 on-car brake lathes for rotor resurfacing on its vehicles. These lathes now serve as a rotor resurfacing system for cross-drilled rotors on BMW nameplate vehicles. “The X15 and X19 are two of the most productive and efficient on-car brake lathes on the market today. We are proud that they are both approved by BMW for brake service on their nameplate vehicles,” said Jeff Hastings, president of Pro-Cut.

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FIA: Sacked Formula 1 Steward Will Challenge Mohammed Ben Sulayem for FIA Presidency

autoevolution

Former Formula 1 steward Tim Mayer has announced he will run against Mohammed Ben Sulayem in December's FIA presidential election. Ben Sulayem, who was elected as president of the FIA in 2021, succeeding former Ferrari boss Jean Todt, hasn't enjoyed a smooth first term in office. During his four years in office, the Emirati has faced accusations of race fixing, anger from ( continue reading.

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The Biggest Pros And Cons Of Porting Your Cylinder Heads

Jalopnik

Latest News Reviews First Drive Brands Audi BMW Chevrolet Ford Honda Hyundai Porsche Subaru Tesla Toyota Volkswagen Car Types SUVs and Crossovers Sedans Sports Cars Convertibles Coupes Trucks Hatchbacks, Minivans and Vans EVs and Hybrids Buying Advice Found For Sale Culture Car Design Concept Cars Crashes and Safety Crime Jalopnik Explains Jalopnik Investigates Nice Price or No Dice Nostalgia You Can Taste The Morning Shift Year In Review Entertainment Wrenching Unpaved Tech Beyond Cars Motorcyc

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H1 2025 Sales Report: Toyota Tacoma Completely Obliterates Direct Competitors

autoevolution

The long-running Taco is holding onto its United States-market sales crown, posting yet another stupendous half-year increase. In the first six months of 2025, the Japanese automaker moved 130,873 examples of the mid-size pickup, which is 88.5 percent more than in the first half of 2024. Of those 130,873 pickups, the i-FORCE MAX hybrid powertrain accounted for 14,282 units.

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These categories are up while replacement parts shrink

Auto Service World

Replacement parts have historically been the largest segment of light vehicle aftermarket products but that’s been changing over the last five years, according to Lang Marketing. Its share and growth pace have declined, leading to significant changes in the aftermarket. In its place, tools and equipment and accessories are seeing a growing share. In 2019, replacement parts accounted for nearly 65 per cent of light vehicle product volume.

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H1 2025 Sales Report: Toyota Sienna Dethrones Chrysler Pacifica for Minivan Supremacy

autoevolution

Remember when minivans were popular in the United States market? Yours truly also feels old and still finds The Notorious B.I.G. relevant so many years later, but curiously enough, it appears that a minivan resurgence is underway. Wilder still, the previous favorite has lost its dominance with a spectacular year-on-year fall in deliveries. In the first half of 2025, the Chrysler Pacifica moved 50,335 units compared to 70,882 in the first. ( continue reading.

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Never Forget Madonna's Chopped-Up Mini Cooper In The Banned 'American Life' Video

Jalopnik

Latest News Reviews First Drive Brands Audi BMW Chevrolet Ford Honda Hyundai Porsche Subaru Tesla Toyota Volkswagen Car Types SUVs and Crossovers Sedans Sports Cars Convertibles Coupes Trucks Hatchbacks, Minivans and Vans EVs and Hybrids Buying Advice Found For Sale Culture Car Design Concept Cars Crashes and Safety Crime Jalopnik Explains Jalopnik Investigates Nice Price or No Dice Nostalgia You Can Taste The Morning Shift Year In Review Entertainment Wrenching Unpaved Tech Beyond Cars Motorcyc

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The Cyberfail. Tesla Confirms Terribly Low Sales Figures for the Cybertruck

autoevolution

The Tesla Cybertruck hype that burst out in November 2019 has slowly melted over the years. The popularity of the model came crashing down. Now, Tesla's second quarter delivery report shows that sales have dropped to approximately 5,000 units. After the Cybertruck had its windows shattered on stage by the man who designed it, Franz von Holzhausen, reservations started pouring in.

IT
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102psi Releases Details for Global OTR Conference 2025

Tire Review Magazine

102psi has announced details for the Global OTR Conference 2025, taking place Oct. 1-3 at the Hilton Old Town in Antwerp, Belgium. This new international event aims to connect key players from across the global OTR tire supply chain. The Global OTR Conference 2025 will bring together OTR tire dealers, service providers, fleet managers, tire manufacturers and technology suppliers for a collaborative three-day program.

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Volkswagen Recalling Atlas, Atlas Cross Sport, ID.4 for Loose Brake and Suspension Bolts

autoevolution

The Volkswagen Group of America has identified a worrying issue affecting certain Atlas and ID.4 crossovers produced for the United States market. Said vehicles have been produced with brake and suspension bolts that may not have been properly torqued by the supplier. Sesé is the supplier in question, a company that started modestly with road transport.

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Yokohama Tire Launches BluEarth 718L Drive Tire

Tire Review Magazine

Yokohama Tire has introduced the Yokohama BluEarth 718L, a long-haul drive tire engineered to deliver fuel efficiency, durability and traction. Smartway-verified and available in four key sizes, 295/75R22.5, 11R22.5, 285/75R24.5 and 11R24.5, the 718L comes with a seven-year unlimited retread casing warranty, offering long-term value for fleets. “The 718L is built for maximum fuel efficiency and durability to meet fleets’ long-haul demands,” said Tom Clauer, Yokohama’s senior manager of commercia

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Good News for Android Auto and CarPlay Users As New App Now Available for Everybody

autoevolution

A new big app has joined the Android Auto and CarPlay ecosystems, as Google and Apple continue to focus on increasing the number of apps available for users. Circuit Route Planner is the latest app to land on both platforms, providing users with a more convenient way to follow their routes. Compared to traditional navigation apps, like Google Maps and Apple Maps, Circuit Route Planner has a different purpose, sp. ( continue reading.

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A $1,000 Per Month Car Loan Is The Norm Now

Jalopnik

Latest News Reviews First Drive Brands Audi BMW Chevrolet Ford Honda Hyundai Porsche Subaru Tesla Toyota Volkswagen Car Types SUVs and Crossovers Sedans Sports Cars Convertibles Coupes Trucks Hatchbacks, Minivans and Vans EVs and Hybrids Buying Advice Found For Sale Culture Car Design Concept Cars Crashes and Safety Crime Jalopnik Explains Jalopnik Investigates Nice Price or No Dice Nostalgia You Can Taste The Morning Shift Year In Review Entertainment Wrenching Unpaved Tech Beyond Cars Motorcyc

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Facelifted 2026 Mercedes-Benz C-Class Spied With Production-Intent Starry Lights

autoevolution

One of the most recognizable logos of all time, the three-pointed star has been elevated to rear lighting signature by the latest generation of the E-Class. The folks at Mercedes took it one step further with the redesigned CLA, whose front lights feature this motif as well. Mercedes-Benz AG won't be stopping there. Later in 2025, the facelifted C-Class will follow in the footsteps of the CLA with front and rear starry lights of its. ( continue reading.

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102psi Releases Details for Global OTR Conference 2025

Tire Review Magazine

102psi has announced details for the Global OTR Conference 2025, taking place Oct. 1-3 at the Hilton Old Town in Antwerp, Belgium. This new international event aims to connect key players from across the global OTR tire supply chain. The Global OTR Conference 2025 will bring together OTR tire dealers, service providers, fleet managers, tire manufacturers and technology suppliers for a collaborative three-day program.

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Amazing 1969 Dodge D200 Power Wagon Packs 650 HP, Took Over 1,200 Hours To Build

autoevolution

This heavily customized 1969 Dodge D200 Power Wagon is a SEMA-worthy restomod, scheduled to be auctioned off on July 12, 2025, in Kissimmee, FL. You don’t have to look too far to see this is a one-of-a-kind truck, featuring a completely reworked chassis, drivetrain and interior. Let’s just say the winning bidder is going to have to be very generous.

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What American Car Would You Dare Recommend To Someone?

Jalopnik

Latest News Reviews First Drive Brands Audi BMW Chevrolet Ford Honda Hyundai Porsche Subaru Tesla Toyota Volkswagen Car Types SUVs and Crossovers Sedans Sports Cars Convertibles Coupes Trucks Hatchbacks, Minivans and Vans EVs and Hybrids Buying Advice Found For Sale Culture Car Design Concept Cars Crashes and Safety Crime Jalopnik Explains Jalopnik Investigates Nice Price or No Dice Nostalgia You Can Taste The Morning Shift Year In Review Entertainment Wrenching Unpaved Tech Beyond Cars Motorcyc

Car
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Dealer Sells a Rare 1969 Shelby GT500 Fastback With 59K Miles, 1 of Only 68

autoevolution

I've always said that not liking a Shelby is impossible, even if you're a Chevrolet guy. These cars had everything you could ever want, beginning with gorgeous styling and ending with the performance under the hood. The GT350 was joined by the GT500 in 1967, and Ford and Carroll Shelby tried to refine the new model with every new model year. ( continue reading.

Car
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Protect Your Reputation With Dependable Partners

Brake & Front End

In the fast-paced world of automotive repair, trust and reliability are paramount. As a shop owner, your reputation depends on the quality of the parts you use. Since 1946, Walker Products has been a trusted partner in the automotive industry, supplying premium fuel system components and engine management sensors that meet or exceed OEM standards, but more importantly meet the same standards that your reputation is founded on.

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2026 Toyota 'Grand' RAV4 Comes With Digital Seven-Seat Credentials and a Virtual Third Row

autoevolution

The Japanese automaker's US subsidiary – Toyota Motor North America (TMNA), has a ton of novelties (well, it's nine of them) for the 2026 model year. Arguably, though, one of them is more important than all the others combined. TMNA will introduce t. ( continue reading.

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Navigating the Insurance Process for Collision Repair

Miracle Body and Paint

Dealing with the aftermath of a car accident can be stressful, especially when it comes to navigating the insurance claims process for collision repair.

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Ferrari Amalfi Gets Fresh CGI Wheels, But Can You Shake Off the Prelude x Camry Feelings? 

autoevolution

The second summer month is hotter than the weatherman predicted – at least across the automotive market – because Ferrari just launched an all-new model. And the discussions around it are more heated than ever. The Prancing Horse kicked off July with the introduction of ( continue reading.

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Giti Tire Announces 2025 STEAM Competition Winners

Tire Review Magazine

Giti Tire has named the winners of its 2025 STEAM Competition. The annual event celebrates student innovation and STEAM education in Chester County, SC. Chester is also location of the company’s first North American manufacturing facility. Giti Tire STEAM Competition The Giti Tire STEAM Competition challenges students to create future-focused “Your Future/Smart City” projects that incorporate science, technology, engineering, arts and mathematics.

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Restored 1963 Chevrolet Impala SS Hides the Right Engine Under the Hood

autoevolution

The Impala dominated new-car sales in the United States in 1963, propelling Chevrolet's performance to over 1.57 million cars. The Impala accounted for more than 50% of this figure, with 832,600 vehicles. The good news was that the appetite for V8 engines was growing. Over 1.11 million cars that rolled off the assembly lines this year were equipped with a V8. ( continue reading.