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After a decline in overall satisfaction in 2024, owners of both premium and mass market battery electric vehicles (BEVs) are expressing a change of sentiment this year, according to a recent study. The J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Ownership Study showed that BEVs reached a market share of 9.1 per cent in 2024 in the United States, up from 8.4 per cent in 2023.
Take if someone who has lived through many uncertain times, this is the best time to bump up your customer experience. Show confidence and and show that you appreciate your customers. This also means showing appreciation for your employees - Happy employees create happy customers. While there is a lot of uncertainty these days, there is one thing you can take to the bank: With the right positive mindset, staying strong and driving forward, you will be better off in the good times.
Despite the on-again-off-again-on-again tariff announcements and poor weather across much of the country, Canadians turned out to their dealerships to buy new vehicles at the highest rate in many years. DesRosiers Automotive Consultants estimated that sales for March 2025 came in at 185,000, 11.4 per cent from March 2024 and the best March total since 2018.
Stellantis-controlled FCA US LLC has issued a recall affecting 10,396 examples of the 2025 Ram 1500 pickup truck. According to the Auburn Hills-based manufacturer, an incorrect tire inflation pressure message may be displayed on the instrument panel cluster due to a programming error. The recall documentation reveals that said message instructs the driver to inflate the 2025 Ram 1500's rubber boots to 50 pounds per square inch, which. ( continue reading.
Whats it like to be a marketer in the automotive aftermarket these days? In the latest episode of Auto Service World Conversations, we chat with Susanne Morello, senior vice president of marketing for Toronto-based parts manufacturer Mevotech. Morello joined Mevotech in the summer of 2024 and quickly learned how vast the industry is a few months later when she attended her first AAPEX show in Las Vegas.
iSeeCars is seeing something it hasnt seen in more than two years: rising used-car prices. The automotive search engine and research website said its latest study showed the average used-vehicle listing price in March was up 1% from March 2024, the first year-over-year increase since October 2022. The study was based on iSeeCars analysis of more than 1.4 million 1- to 5-year-old used cars sold in March 2024 and 2025. iSeeCars executive analyst Karl Brauer said the $317 uptick coming before the 2
Hennessey Venom F5 is more than just an all-American hypercar, it's an ambassador for its ability to compete on a global scale. That means it has to evolve by any means necessary. In this case, that means making it sleeker, making it faster, and make it even more powerful. When the baseline is similar to power figures old World War II fighter planes cranked out, that takes more know-how than any old sports car.
The 3rd generation BMW X3 (2018-2024) is known for its modern technology, luxurious interior, and everyday utility. However, many premium vehicles like the BMW X3 can experience problems over time. Understanding these common issues on the BMW X3 3rd generation can help owners service them proactively and maintain their vehicle’s performance and reliability.
The 3rd generation BMW X3 (2018-2024) is known for its modern technology, luxurious interior, and everyday utility. However, many premium vehicles like the BMW X3 can experience problems over time. Understanding these common issues on the BMW X3 3rd generation can help owners service them proactively and maintain their vehicle’s performance and reliability.
Round five of the 2025 Formula 1 World Championship takes place at the feared Jeddah Corniche circuit in Saudi Arabia. Despite only debuting on the F1 calendar in 2021, the Jeddah Corniche circuit has carved out a reputation as one of the most demanding in the sport. Its mixture of medium and fast corners and a section of straights makes it perfect for overtaking, while the narrow walls leave little room for error.
The Chevrolet Corvette C8, introduced in 2020, was a major shift in Corvette design by transitioning to a mid-engine layout. Known for its aggressive design, exceptional handling, and impressive performance, the Corvette C8 has quickly become one of the most popular performance vehicles on the market. However, owners have noted several common issues on the Corvette C8 since its release.
Subaru changes the Outback design from the ground up with the seventh generation of the Outback. Instead of being a Legacy wagon on steroids, the 2026 Outback gets a proper SUV design with a rugged appearance that barely reminds us of the previous generations. The Subaru Outback has been a rugged wagon variant of the Legacy midsize sedan for all its history.
Ken Grody Ford partnered with Motive Energy to continue becoming a sustainable auto dealership in California. Motive Energy ranks 8th by Solar Power World among EPC firms in California. The dealership implementing a cutting-edge energy infrastructure upgrade at the Buena Park location. This initiative shows how integrating EV charging, solar power and battery energy storage (BESS) enhances efficiency, stabilizes costs and positions dealerships as sustainable mobility leaders.
Its hard to believe that the first Earth Day was celebrated in 1970 55 years ago to bring awareness to the negative impacts of modern life on the environment, including pollution and the depletion of natural resources. Credited with spurring the creation of the U.S. Environmental Protection Agency (EPA), and even the passage of laws such as the Clean Air Act , that historic event became the springboard to an international Green Movement that continues to this day, challenging conventional thin
There is an ominous movement afoot throughout your service center. Youre not alone; this situation plagues almost every dealership. Its appetite is for your billable time. If you do not curb it, it will, as they say, eat you out of house and home. This culprit hides within the flow of vehicles and staff through the service process. You notice this culprit when Bob lingers too long at his write-up station before taking another customer, and youve seen techs walking lots looking for cars.
As I make this post, the stock market is down again, and the off again, on again tariffs are enough to drive me nuts. If imposed, will tariffs have an impact on our business and/or industry?
Only sky was the limit for Chevrolet's full-size series in the early '60s, as sales continued to go up with every new model year. The 1962 lineup recorded sales of 1.42 million units, and the Impala continued to be the best-selling model with 704,900 units. The Super Sport package, introduced in 1961 as a $53.80 upgrade, was now more intriguing for buyers in the United States, so 99,311 customers ended up ordering it for their I. ( continue reading.
Ranger Division of BendPak launched the Ranger Select service program to provide professional equipment installation service, setup and on-site training for new Ranger wheel balancers, tire changers and brake lathes across the United States. Ranger Select combines top-tier equipment with expert installation and support. Factory-trained professionals position, test and calibrate each piece of equipment to ensure peak performance.
Following the redesigned Outback, the folks at Subaru of America have revealed the most capable version of the mid-size crossover. Due to hit dealer lots in early 2026, the most rugged Outback available for model year 2026 retains the 9.5-inch ground clearance of its forerunner. Even so, the Outback Wilderness now offers enhanced approach, breakover, and departure angles.
In the fall of last year, British bike maker Triumph introduced the newest version of one of its leading adventure bikes, the Tiger 900. Offered as the 900 GT, 900 GT Pro, and 900 Rally Pro, the new model was rapidly adopted by riders, but not by as many as Triumph would have liked. New and young riders holding an A2 license, for instance, were unable to enjoy the adventure Tigers.
The automotive retail software provider CDK Global has renewed its agreement with Great Lakes Auto Group. The group is a minority-owned dealership with locations in Ohio and New York. CDK will equip nine existing dealerships and two upcoming locations with CDK Dealership Xperience. This open, integrated platform transforms how dealerships sell and service vehicles.
Samsung has turned a ridiculous approach into some sort of frustrating hobby. It creates fantastic software that it only releases in certain regions, blocking everybody else from downloading and installing it. Good Lock is living proof. While the South Korean company has decided to unlock Good Lock for everybody with the release of One UI 7 and publish the app on the Google Play Store, there was a time when this pack of tools and customiz. ( continue reading.
This might just be the coolest police car in America. Wherever the state troopers take it, everyone wants a photo with it. It is the 2023 Chevrolet Corvette Stingray, which serves the Florida Highway Patrol in its attempt to keep roadways safe. The Florida Highway Patrol wants to make things clear right from the start to avoid backlash. The ( continue reading.
Just like all other Stellantis brands, Jeep was hit with lower sales over the past few months. Actually, it's been more than a year already – and things need to change soon if they want to avoid a potential disaster. Last year, Stellantis, along with all of its brands, dropped tremendously – especially in America. After the first three months. ( continue reading.
Dodge sold 83K Challengers in 1970, and the hardtop was the most popular, with over 53K orders. The R/T accounted for 14,889 units in hardtop configuration and 1,070 cars born as convertibles. Dodge also produced 3,979 R/T SE models, all in hardtop version and with a $3,498 starting price. The 1970 Challenger lineup included eight engine choices, ( continue reading.
While classic car prices have normalized and are returning to pre-Covid levels, used (modern) car quotations are exploding, and buyers are still lining up for them because they know that things might soon get a lot worse. Because of the new tariffs and the uncertainty surrounding them, some global automakers have paused shipments of vehicles to. ( continue reading.
It doesn't happen often for me to say that Apple Maps has a feature missing from other high-profile navigation apps, mainly as Apple's commitment to this space has declined in the last few years. However, a feature that&#. ( continue reading.
Introduced for the 1970 model year, the third-generation Plymouth Barracuda had a significantly sportier design and was available with Chrysler's most potent mills. However, that changed after the 1971 model year, when Mopar discontinued all high-compression mills. Although the third-gen Barracuda remained in producti. ( continue reading.
For 2026, the Hyundai Palisade is getting a pretty huge update that gives it hybrid power, revised styling inside and out and even a new XRT off-road-focused trim.
In Episode 193 of Digital Shop Talk Radio , Bob Conant, owner of Bob Kaisers Repair in Hilton, New York, and Jimmy Lea of the Institute for Automotive Business Excellence joined AutoVitals to discuss what it takes to grow a successful auto repair business. Together, they shed light on real-world strategies, mindset shifts, and business practices that form the blueprint for long-term shop growth.
The GEP Global Supply Chain Volatility Index, which tracks global supply chain volatility through key business activity indicators, dropped for the third straight month in March to -0.51. This marks the lowest reading in nearly five years and indicates the highest level of spare capacity since the height of the COVID-19 pandemic in 2020. Businesses across global markets reported less stockpiling, cautious procurement behavior, and lower demand across key categories.
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