Thu.Jun 29, 2023

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When to ask those key questions of customers

Auto Service World

Timing, as they say, is everything. Most service advisors know what questions they need to ask when a customer calls, often in a panic, to get their vehicle serviced. But when those questions are asked may be most important. Asking … The post When to ask those key questions of customers appeared first on Auto Service World.

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Keep your truck drivers on the road with proactive monitoring

Solera

Excessive drug and alcohol use in the U.S. negatively impacts almost every aspect of our society and economy. And the trucking industry is no exception, where positive drug test results are rising. In the first three months of 2023, truck drivers testing positive for marijuana increased by 9.2%. Also, many of these drivers have not enrolled in the return-to-work program.

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Interested In Auto Tech Training? You’ll Love The Mercedes-Benz EQG Tank Turn Feature

Automotive Training Centre

For decades, Mercedes-Benz has been synonymous with automotive excellence, embodying luxury, performance, and innovative technology. As one of the world’s leading luxury car manufacturers, Mercedes-Benz has consistently pushed boundaries, redefining the driving experience for enthusiasts around the globe. Now, the brand takes its commitment to sustainability and cutting-edge engineering to new heights with the introduction of the Mercedes-Benz EQG, an all-electric variant of their iconic G

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Is Online Scheduling Working for Your Auto Repair Shop?

AutoShopOwner

There is new technology coming out that will enhance the online scheduling process. Should auto repair shops invest in more technology to increase online scheduling? There is also some merit to the fact that many people would rather not call their auto repair shop, and simply book an appointment from their phone or computer. Are you using online scheduling?

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Loyalty Programs for Auto Repair Shops: Creating Repeat Customers

Automotive Management Network

In our last blog piece we talked about how to grow your auto repair business , and our first several point addressed bringing in new customers. While it’s always good to brainstorm ways to get new people in your shop, none of that really helps if you can’t find a way to convert those people into return and then regular customers. It’s increasing your base of regular customers, and particularly those who will be interested in routine maintenance and other add-on services, that will keep your busi

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Mixed Reports: Auto Repair Shops Doing Great, But Some are not.

AutoShopOwner

I read just about everything I could on the auto repair industry. It seems many repair shops are doing great, some, not so great. Plus, working with repair shops as an Elite Business Coach, I see areas around the country that are having banner years, and other areas where business has slowed up a bit. It's hard to get a handle on the state of the industry.

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The Leading Repair Shop in Kalamazoo to Fix a Land Rover’s Head Gasket Leaks

Master Mechanics

The head gasket is a critical component in the engine of a Land Rover because it seals the combustion chambers and ensures the proper flow of coolant and oil. A gasket is a type of seal, and it prevents oil or fluids from leaking into places they shouldn’t be, so they don’t contaminate other parts, cylinders, and dry compartments of your Land Rover.

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Manassas City Public Schools Vote to Name Virginia Tire & Auto to the Business Honor Roll

Virginia Tire & Auto

Manassas City Public Schools recently honored Virginia Tire & Auto along with two other esteemed partners for their unwavering commitment to public schools. On Tuesday, June 27, the School Board of the City of Manassas unanimously voted to name Virginia Tire & Auto to the 2023 Virginia School Boards Association (VSBA) Business honor roll. Potomac Local News – Manassas City Public Schools : “Three of Manassas City Public Schools’ Business Honor Roll partners were recognized during the S

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Colour Matching Best Practices To Remember After Auto Body Training

CATI

A flawless paint job can transform a damaged or worn-out vehicle, giving it a fresh lease on life and restoring its original beauty. A key element in achieving such a result is impeccable colour matching. Colour matching is not merely a technical aspect of auto body repair; it is an art form that requires precision. After completing rigorous auto body training , professionals armed with a keen eye for detail and expertise embark on the quest to deliver outstanding paint finishes and restore cars

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TECH TIP: Lack of Maintenance Causes Jeep No Start – Numerous DTCs

AutoInc.

TECH TIP (courtesy from ALLDATA ) Vehicle: 2011 Jeep Compass, 2WD, L4-2.4L, Automatic transmission/transaxle Mileage: 148,990 Problem: The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on. Case Details: The technician connected a scanner and pulled the following diagnostic trouble codes (DTCs).

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The ABC’s of Auto Hail Repair

Dent Mechanic Group

With Dent Mechanic Group, auto hail repair can be as easy as ABC. Whether you’re a seasoned car owner or a newbie in the world of automotive repairs, this guide will provide you with essential insights to navigate the process with confidence. A – Ask the Repair Shop: When it comes to hail damage repair, it’s crucial to ask the right questions.