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The service advisor always has to answer the phone or welcome customers with an upbeat positive attitude. Because on the other end of the line or other side of the counter, they never know how anxious and panicked the customer … The post Lowering the anxiety of the panicked customer appeared first on Auto Service World.
Imagine having the ability to turn ordinary cars into jaw-dropping masterpieces, commanding attention and admiration wherever they go. Auto detailing is the art of achieving just that. It is a blend of technical expertise, creativity, and an unwavering commitment to excellence. This craft goes beyond a bucket of soap and a sponge. It demands a unique set of skills, an eye for detail, and a dedication to perfection.
A shop owner in the U.S. who paid out a former employee’s final payment in oily pennies with an expletive note attached has been ordered to repay the employee and other ex-staffers. Miles Walker and A OK Luxury Autoworks in … The post Oily pennies paying shop owner ordered to pay up with real cash appeared first on Auto Service World.
Have you ever inspected a customer’s vehicle, and found what looks like fluid coming from one of the suspension bushings? No, your eyes are not tricking you. That bushing could be hydraulic, and it’s a good service opportunity for you and your shop. What’s so different about hydraulic bushings? Hydraulic suspension bushings were developed in response to specific customer desires: smoother, quieter, and better-handling vehicles.
The June 2023 issue of CARS magazine has arrived. Inside, you’ll find out what jobbers have to say about the way shops run their businesses and get expert insights on industry issues. The Annual Jobber Survey went out to jobbers … The post Read the June issue of CARS! appeared first on Auto Service World.
Well, since this isn’t technically Winner Wednesday, we’ll call today “Thrown-In Thursday.” We pulled out the contestants who got last week’s contest exactly right (which was most of today’s winner’s list) and threw everyone else in the hopper for a chance to be a winner. Wheel Weight Remover Congratulations if 1) you knew the correct answer or 2) you were randomly selected anyway.
MEYLE is expanding its product range to include the two component brake discs for common BMW and Mercedes models. The new brake discs are now available and offer customers the usual OE qualities such as accurate fit, low offset, reduced weight and the associated fuel savings and decrease in CO2. At the same time, the new brake discs boast high performance, driving comfort and sophisticated design, the company states.
Autel Energy will exhibit its multi-offering, turnkey EV fleet charging solutions at the School Transportation News (STN) Expo on July 14-19, 2023, in Reno, Nevada. Celebrating its 30th year, STN gathers transportation professionals nationwide to showcase the latest trends in school transportation training, products, and services. Autel is especially proud to sponsor this year’s Green Bus Summit for school districts, contractors, and green energy professionals, the company notes.
Autel Energy will exhibit its multi-offering, turnkey EV fleet charging solutions at the School Transportation News (STN) Expo on July 14-19, 2023, in Reno, Nevada. Celebrating its 30th year, STN gathers transportation professionals nationwide to showcase the latest trends in school transportation training, products, and services. Autel is especially proud to sponsor this year’s Green Bus Summit for school districts, contractors, and green energy professionals, the company notes.
Automotive repair technicians have numerous training opportunities, but how can you tell what suits your current knowledge level and where you want to be? In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions technicians ask Austin during Shop Squad training classes.
Automotive repair technicians have numerous training opportunities, but how can you tell what suits your current knowledge level and where you want to be? In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions technicians ask Austin during Shop Squad training classes.
CC: If you ask any brake engineer what is more challenging to design: a brake system for a race car or a production vehicle, they will all say it is a system for a production vehicle. When designing a brake system for a race car, the engineers focused on using the largest brake caliper and pad combination to generate the most braking force with the greatest heat capacity.
CC: If you ask any brake engineer what is more challenging to design: a brake system for a race car or a production vehicle, they will all say it is a system for a production vehicle. When designing a brake system for a race car, the engineers focused on using the largest brake caliper and pad combination to generate the most braking force with the greatest heat capacity.
Autel Energy will exhibit its multi-offering, turnkey EV fleet charging solutions at the School Transportation News (STN) Expo on July 14-19, 2023, in Reno, Nevada. Celebrating its 30th year, STN gathers transportation professionals nationwide to showcase the latest trends in school transportation training, products, and services. Autel is especially proud to sponsor this year’s Green Bus Summit for school districts, contractors, and green energy professionals, the company notes.
For five years, B’laster Products , Cleveland, OH-based makers of PB B’laster, and Tomorrow’s Technician, a brand dedicated to supporting the students and educators in the country’s technical and vocational schools have spent the entire school year searching for and telling compelling stories of amazing innovative, inventive and inspiring teachers who are giving everything they can to educate the next generation of automotive industry professionals.
July is Right to Repair Awareness month and the Auto Care Association ’s Marketing and Communications committee is calling on the auto care industry to take action. The association said following the recent attempt by the National Highway Traffic Safety Administration (NHTSA) to prevent the automakers from complying with Massachusetts Data Access Law, the association is urging industry-wide participation in spreading awareness about the importance of preserving Americans’ right to repair their v
Science fiction movies are about to get real. It is 2023, and we are just about to see flying cars with our own eyes. Alef Aeronautics confirms over $250 million worth of preorders for their flying car, which has just received approval from the US government. That would translate into approximately 834 vehicles. The news comes soon after the California-based startup received a Special Airworthiness Certification from the Federation Aviati. ( continue reading.
We had a strong outside sales program for our transmission shop. We didn't do G/R, so we would refer that work to the shops that used us for transmission repairs. The outside sales calls were more of a social call than a sales call and that's what made our strategy so unique. To read about our program and see if you could adapt it to your shop, read this program overview.
In a petition sent to the NHTSA, Ronald Belt claimed that the sudden unintended acceleration (SUA) cases reported by many owners were caused by a faulty inverter design. Since autoevolution broke the story, Tesla hackers have offered their own side of this story, and I believe you should read it. On Tuesday, autoevolution discovered that the NHTSA reopened the ( continue reading.
Danny's Engineportal - Helping Solve Engine Problems, For Everyone ! Danny Bender (PCV) System – One Of The Biggest Causes, Of Engine Oil Sludge Danny's Engineportal Did you know the most common problem, in the (PCV) system, is a plugged up (PCV) valve. Another problem, is a lack of air flow, to carry vapors, away from the crankcase.
Unlike its direct historic rival Cadillac, Lincoln has forsaken the passenger car lifestyle – and don't count on the L100 concept to make it into production anytime soon – as far as the traditional US car market is concerned. As such, they can only count on the hype created by their luxury crossover SUVs and nothing else. Caddy has the. ( continue reading.
In today's world, where online search reigns supreme, having a solid online presence is essential for all businesses, especially auto repair shops. As more and more customers turn to the internet to research and make decisions, having a well-designed website for your auto repair shop is no longer a luxury but a necessity. In this blog post, we will explore five reasons why every auto repair shop should invest in a professional, SEO-optimized website to thrive in a highly competitive local market
Over the years, the focus of car news outlets has shifted from discussing "Tesla killers" to "Tesla fighters," indicating the progress made by German automakers in the electric vehicle realm. In line with other German carmakers, Audi has set a goal to transition its entire vehicle lineup to electric by 2033. The company has already taken initial steps in the electric car revolution with models like the. ( continue reading.
Today’s tools are built to withstand levels of stress well above that of years ago, and as auto technicians, we rely on it. A far cry from the hammer and anvil, today’s world of manufacturing is a fascinating subject, twisting together the evolution of science and technology into a dynamic process. Our sister publication TechShop took a look at how one of the most used tools in the toolbox gets made.
F167 is how the Prancing Horse of Maranello refers to its upcoming V12 grand tourer, which is – most probably – going to be the Italian automaker's most powerful regular-production V12 car from 2024 onward. It could also be one of Ferrari's last applications of the naturally-aspirated V12, an engine design that isn't long for the world of Euro 7 and the increasingly draconic CAFE standards in the US.
The click-style torque wrench is the most common of torque tools. Click-style torque wrenches can be very accurate, but due to how the wrench makes the click, it can lose its factory calibration. Calibrating a torque wrench might seem expensive, but inaccurately torquing a fastener can be even more costly. “Click” HERE for the complete article from our sister publication TechShop.
It used to proudly display a red and black color combo. Now all that it shows are bents and dents, dust and rust, and a red paint going orange. It is a 1969 Ford Mustang Mach 1, which must have long said goodbye to its heydays. The first-generation Ford Mustang was a hit. The carmaker sold almost three million units of those. Ford kept the Mustang Mach 1 in production through 1970 and never messed much with its visuals. ( continue reading.
In this Executive Spotlight interview, Christian Jorn, the CEO of Remora, speaks with AutoSuccess’ Brian Ankney. Tune in to the video above to learn about how dealerships can stand out from the crowd, how AI is impacting their businesses and more. For more Executive Spotlight interviews, click here or subscribe to our YouTube Channel. And visit Remora.com for more information on how Remora can benefit car dealers.
Turning the wired Android Auto version into wireless is already a pretty common thing, as devices like AAWireless and Motorola's MA1 have made the whole process extremely convenient. However, ( continue reading.
The Latin Tyre & Auto Parts Expo says it showcased the latest trends, innovations and solutions in the automotive industry, attracting industry professionals, manufacturers, distributors and buyers and featuring over 500 exhibitors from across the world and Latin America. Over 6,000 industry professionals and qualified buyers visited the event. Officials for the event say plans for the next edition of the Latin Tyre & Auto Parts Expo are already underway for July 31 – August 2, 2024.
Google has recently started the Android Auto 9.9 rollout, and as per the company’s typical and very frustrating approach, a changelog is missing. In other words, while new Android Auto updates are fairly in. ( continue reading.
The best tire in the world can’t fix a poor balance or worn-out tooling. So how do you ensure that you tighten your shop’s wheel balancing procedures to get the best balance each time? We’ve got a few ideas in this Tire Review Continental Tire Garage Studio video. A wheel balancer doesn’t care what you’ve loaded onto the shaft. Heck, it will balance an egg, but it won’t ride well!
Rivian accumulated a significant R1S backlog, considering that the majority of electric vehicles it produced were the R1T trucks. Rivian CEO RJ Scaringe says the supply chain is healthy, allowing the company to fulfill all those R1S orders. His words are backed by the many R1S configuration landing in the R1 Shop, as many reservation holders noticed.
Over that most joyous of explosion-based holidays, the 4th of July, we asked you what cars do you think are most ‘Murican. While the answer is technically Tesla and a whole bunch of Hondas , we were looking for for the car that brings the most American vibe. Read more.
Volkswagen will start testing its autonomous-driving technology developed in partnership with Mobileye in the US. The 10 Volkswagen ID. Buzz minivans assigned to the test fleet will start operations in Tesla's yard in Austin, Texas. The rivalries in the automotive industry are nothing new, but the one between Tesla and Volkswagen is one of the fiercest.
One of the ongoing refrains in the racing world is that pay drivers are a plague on the sport. Basically, folks aren’t all that impressed by a driver who got into something like Formula 1 just because they’ve got a ton of money and the right connections — and it’s also pretty common to hear fans complain that these… Read more.
This custom, rally-inspired Tenere 700 (aka Champion) comes with a twisted and very interesting backstory. Before making its way to Gas & Oil Bespoke Motorcycles for a complete overhaul, the motorcycle was owned by an adventure rider who planned on taking it from the Czech Republic all the way down to New Zealand. Although his long journey on the 2020 MY ( continue reading.
The Dodge Hornet was sort of unexpected in Dodge’s lineup. Here’s a brand that isn’t as product starved as its Chrysler sibling, but still in need of something new. So by way of — rather controversially — Alfa Romeo, the brand gained the small crossover. Now Dodge has released more details and pricing on the 2024 Dodge… Read more.
Introduced alongside the Ford Mustang in 1964, the Plymouth Barracuda developed into a fully-fledged muscle in 1970. That's when Chrysler introduced the E-body version, graced by an aggressive appearance and available with Mopar's greatest big-block V8 engines. Unfortunately, then-new emission regulations force. ( continue reading.
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