A Guide To Shop Supervision For Service Advisor Training Grads
Automotive Training Centre
SEPTEMBER 27, 2023
A service advisor acts as an intermediary between the client and the technicians. Their primary role is to interpret the client’s concerns about their vehicle and relay this information to the technicians. In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.
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