Customer Service Presentation Service Advisor 
Automotive Training Centre
MARCH 14, 2024
A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. Here, technical skills gained in service advisor training come into play.
Automotive Training Centre
APRIL 11, 2024
The automotive industry is built on customer satisfaction. After service advisor training , understanding customer rights and dispute resolution processes will be crucial during your career. This blog post introduces CAMVAP to students in service advisor training. Contact ATC Cambridge for more information.
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Auto Service World
JANUARY 28, 2025
Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. A rushed or unclear inspection report can leave customers confused about what repairs are necessary.
Auto Service World
NOVEMBER 12, 2024
Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. As the technological and customer service landscape evolves, so too do their roles. Most respondents (45.5
Tomorrow's Technician
JUNE 17, 2025
shop management software, adding powerful new tools that give service advisors greater flexibility and control when managing revisions. Each Sub-Estimate is organized in its own tab within Job View, simplifying quoting, prioritization and customer approvals.
Auto Service World
APRIL 15, 2025
We will present their answers in alphabetical order over the coming weeks You can view the full feature in the February 2025 issue. While 2024 was a year of new car supply chain recovery, what seems to be setting 2025 apart already is the renewed focus on payment options, strong value and customer service being sought after by most drivers.
Institute for Automotive Business Excellence
AUGUST 5, 2024
In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial.
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