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Customer Service Skills Every AST Needs

Automotive Training Centre

If you’re currently pursuing or considering auto mechanic training , developing your communication and customer interaction skills should be part of your focus. When most people think of an Automotive Service Technician (AST), they picture someone working under the hood of a car. This builds trust.

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Anatomy of a Successful Auto Body Shop Owner

Automotive Training Centre

The leadership skills needed to guide a team effectively are cultivated over time, often through experience in managing roles. Entry-level roles like Collision Estimator or Body Shop Manager are natural stepping stones toward shop ownership. This ability to adapt ensures they can meet customer needs and stay ahead of competitors.

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Understanding the Role of Telematics in Automotive Repair After Auto Mechanic School

CATI

Telematics is revolutionizing the automotive repair industry, transforming how mechanics diagnose, maintain, and repair vehicles. For graduates of an auto mechanic school , understanding telematics is no longer optionalits a critical component of modern automotive expertise.

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From the Magazine: ‘A challenge and an honour’

Auto Service World

From his early days as a heavy equipment mechanic to his current role as president and CEO of Mister Transmission, Kuczynski has always been driven by a love for the automotive world and desire to see the industry and the people working in it grow and succeed. At the former, Kuczynski managed corporate and independent stores across Ontario.

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Automotive Career Guide: What Does a Truck Dispatcher Do?

Automotive Training Centre

Truck dispatchers coordinate freight movement, schedule drivers, and manage logistics to ensure timely deliveries. They are the primary communication link between drivers, customers, and transportation companies. Others may specialize in brokerage, customer service, or safety compliance, ensuring fleets meet regulatory standards.

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Stop Losing Service Revenue: How Pick-Up & Delivery Keeps Customers Coming Back

Solera

Customers now have countless options at their fingertips, and they choose convenience over loyalty every time. While mobile mechanics and independent shops are pulling up to customers driveways, dealerships need a serious edge to remain competitive. Ready to Transform Your Service Department?

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Building Trust and Shop Culture: Key Steps to Success in the Auto Repair Industry

AutoFix

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.