Auto Service World

MARCH 13, 2025

Service advisors had the chance to take classes on topics like customer service and selling strategies. Technicians were whisked away for sessions, some day-long, on the latest challenges theyll face under the hood, as well as training for ADAS and electric vehicles.

Service Advisor 263

Service Advisor Management Customer Service Technical 263

Auto Service World

NOVEMBER 12, 2024

Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. As the technological and customer service landscape evolves, so too do their roles. Most respondents (45.5

Auto Repair 244

Auto Repair Service Advisor Education Customer Service 244

AutoSuccess

JANUARY 24, 2025

There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. We want to help ensure dealer personnel have the support they need, when they need it, to sell and service more electric vehicles.

Service Advisor 52

Service Advisor Consulting Automotive Education 52

Tire Review Magazine

MARCH 12, 2025

It was a natural transition to the sales counter and a service advisor position. What he loved most about the job was helping employees and customers figure out and solve their issues. Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59