Auto Service World

APRIL 23, 2025

Hes the very definition of a lifer Kuczynski is a car enthusiast whose journey in the auto care industry is a testament to his enduring passion for cars and his commitment to excellence. Great leaders understand how to motivate people and they understand customer service. I started repairing cars before I could drive.

Customer Service

Brake & Front End

DECEMBER 4, 2023

The customer’s definition of a lead/pull condition is explained by the wheel not being straight when traveling in a straight line. An engineer’s definition of a lead/pull condition is the chassis and tire conditions that require steering input to achieve travel in the desired direction.

Software

Shop Marketing Pros

JUNE 21, 2024

Here are the definitions of generic: Having no particular distinctive quality or application Shared by, typical of, or relating to a whole group of similar things Having no distinguishing characteristics So let’s go with the idea of a bespoke suit. It fits well though in this situation. A “bespoke suit” or “bespoke menu.”

Auto Repair

Wrench

JULY 18, 2022

Wrench has reached more people with our mobile mechanic services as our markets continue to expand across the States. However, it couldn't be possible without our mobile mechanics who constantly adapt to new problems and show exceptional work. His passion for customer service is apparent in every service he performs.

Mechanic

Driver's Edge

SEPTEMBER 8, 2023

Here’s a closer look at the steps you can take to avoid expensive auto service and some advice on saving as much as possible when your vehicle does need work. But that doesn’t mean the average person can take care of their vehicle’s complete service needs independently.

Auto Repair

DRIVE

APRIL 19, 2024

Collision work demands precision in bodywork and painting, while general repair focuses on mechanical expertise. However, beneath the surface, both share foundational elements of problem-solving and great customer service. But one thing is the same – great customer service is paramount for a successful repair shop.

General Repair