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Anatomy of a Successful Auto Body Shop Owner

Automotive Training Centre

By learning how to evaluate the damage, consult with repair teams, and manage repair costs, students gain firsthand experience overseeing complex operationsan essential trait for future business owners. Successful shop owners know how to listen to their customers, explain repair processes simply, and provide top-tier customer service.

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Building Trust and Shop Culture: Key Steps to Success in the Auto Repair Industry

AutoFix

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

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From the Magazine: The power of clear communication

Auto Service World

A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. Make it a story that your customers can understand, appreciate, and trust.

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From Sale to Service: Building Loyalty and Profitability Post-Sale 

AutoSuccess

Since the dealership often handles these repairs under the service contract, it ensures that any needed work stays within the dealerships service drive rather than going to a third-party mechanic. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

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Croel: Diversification Isn’t Just for the Stock Market- It’s a Game-Changer for Your Shop 

Fender Bender

For Car Enthusiasts and Customization Clients Some customers walk into a shop because they want their car to be something special. If you’re not offering customization services, you’re leaving money on the table. Use that labor for mechanical services.

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What Does Certified Collision Repair Mean for Your Car?

Miracle Body and Paint

These standards cover various aspects, including repair techniques, equipment calibration, and customer service. This can include anything from replacing damaged body panels to repairing or replacing mechanical components. Get a Consultation Today Don’t compromise on vehicle safety.

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How to Impress in Interviews After Service Advisor Training

Automotive Training Centre

Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Are you ready to explore service advisor careers ?