This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. Nominations are open now. Nominate A Mentor Now!
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. Nominations are open now. Nominate A Mentor Now!
CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. It may be the glue that gets these new people to stick with a career in the automotive industry.
From October 16 through October 22, high schools, technical centers and colleges in the Continental United States can be nominated to receive one of five automotive testing kits, valued up to $5,600. The idea behind the contest is to bring local attention to the automotive programs at the schools,” says Buckley.
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is recognizing and celebrating the vital role of mentorship in the automotiveservice industry. Meet our June Mentorship Award candidates!
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. Meet our June candidates!
NGK , in conjunction with Babcox Media, is presenting a three-day webinar titled “ShopStock.” The goal is to promote learning and sharing within the automotive aftermarket. Whether you’re a shop owner, technician, serviceadvisor, counter pro, educator or student, there’s something for everyone.
This includes social media posts, CRM texts, and other marketing materials. Make sure it highlights your concierge-level services with professional design and compelling messaging to attract the right clientele. Social media: Dont just post generic car tips. Instead of saying, How can I help you? wed say, I can help you.
Learn more about RepairPal at [link] Timestamps [00:00] Introduction and Sponsor Introduction to the episode Mention of RepairPal as the sponsor Overview of the topic: Creating great content for automotive repair shops [02:00] Understanding Your Audience Importance of knowing your audience Focus on the needs and questions of the audience [04:30] Sources (..)
NGK , in conjunction with Babcox Media, is presenting a three-day webinar titled “ShopStock.” The goal is to promote learning and sharing within the automotive aftermarket. Whether you’re a shop owner, technician, serviceadvisor, counter pro, educator or student, there’s something for everyone.
They look for a business known for its exceptional service quality and ability to deliver outstanding results. Even if that perfectly describes your top-tier automotiveservice center , potential customers might not know it unless you have a proven process. Ask them to use it as their framework going forward.
You need to tell people about what’s happening in your shop and in your lives through social media. Celebrate birthdays, work anniversaries, and important life events on social media. Go look at your serviceadvisors and technicians and truly look at how they’re dressed and groomed. That’s because it works.
Apex, North Carolina (June 5, 2024) – Autoshop Solutions is proud to announce that it has won its first Platinum Award for Best Automotive Website Design for its client, ASR AutomotiveService & Repair. A Gold award was also won for Westgate High-Tech Auto Care’s website design.
A majority of customer education is the responsibility of the serviceadvisors in your shop. You can help your serviceadvisors do their job, however, by using signage to educate your customers while they are waiting for service. Greater understanding makes it simpler for the customer to approve service work.
Do your social media posts show people the heart of your business and team? Are you taking pictures and videos and sharing them on your website and social media? You have more techs, more serviceadvisors, and more bills to pay. There will be potential customers passing through who may need services!
What is the new year bringing to the independent automotive repair industry? Jones cares less about your labor rate and more about how your serviceadvisor greeted her than we want to believe. Have your serviceadvisors received professional training? Is this boom over?” What’s the economy going to look like?”
Zach is a serviceadvisor for Wrench. Sam is a ServiceAdvisor with Wrench. Fun Fact about Trent: He has a theater degree (which has come in handy when the office needs someone for social media). Alex is a serviceadvisor on the Wrench team. James is an Assistant ServiceAdvisor with Wrench.
Being so professional differentiates us,” she explains, adding that serviceadvisors still wear ties at the front counter. “We People are paying a lot of money for our services. That sense of professionalism and high expectations led Julie to codify a list of values for the team to live by at Virginia Tire & Auto.
From expertise and customer service to pricing and convenience, finding the ideal auto repair shop can save you time, money, and stress: Assessing Expertise and Reputation Before entrusting your vehicle to a repair shop, it's crucial to assess the expertise and reputation of the mechanics and the establishment.
Leveraging the Most Important Conversation Over the years we have seen significant developments in automotive customer satisfaction, driven by technological advancements, changing consumer expectations and shifts in business strategies. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2.
Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Loretta said: Under utilizing their social media and taking advantage of organic marketing.
Solutions for automotive retail and repair are closer than you think Once upon a time, an auto repair shops most advanced technology was a well-worn set of socket wrenches and a grease-stained shop manual. Its time to explore how generative AI can transform the world of automotiveservice and retail. He is based out of Toronto.
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. As the master mechanic at Wimmer’s Automotive, James has taken upon himself the role of mentor.
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. As the master mechanic at Wimmer’s Automotive, James has taken upon himself the role of mentor.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content