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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccess

This creates both a vital opportunity for dealerships to boost customer retention by offering these specialized contracts and peace of mind for customers purchasing high-mileage vehicles. The Lifetime Value of a Customer One of the most important metrics to understand in the automotive industry is the lifetime value of a customer.

Vehicle 98
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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They’re the beating heart of the company, the very reason an automotive parts distributor opens the doors every morning. It’s a philosophy that has not only helped the Motorcade branch thrive, but has also set a standard for what automotive parts distribution can and should be. She began her career as an automotive technician.

Retail 274
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How Auto Mechanic Certification Will Help You Launch a Successful Career

Automotive Training Centre

With Job Bank Canada projecting a positive job outlook for automotive service technicians in a rapidly expanding industry, now is the best time to put your foot in the door. Auto Mechanic Certification Unlocks Opportunities and Career Advancement Auto mechanic certification opens doors to many opportunities in the automotive industry.

Mechanic 288
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Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

AutoSuccess

New research released by Cox Automotive on the U.S. vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. quick lube locations, service centers.) in 2021 (the last time the service study was released), but down from an average of 2.8 times a year, up from 2.3

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Child Labor for Repair Shops

Brake & Front End

It was not until I was 20 when I got my first job as a porter at a new car dealership. According to ASE, “automotive repair” is not classified as a “hazardous occupation” by federal and most state laws. The job taught me etiquette, punctuality and how to carry two golf bags for 18 holes. The first thing they bring is energy.

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Child Labor for Repair Shops

Tomorrow's Technician

It was not until I was 20 when I got my first job as a porter at a new car dealership. According to ASE, “automotive repair” is not classified as a “hazardous occupation” by federal and most state laws. The job taught me etiquette, punctuality and how to carry two golf bags for 18 holes. The first thing they bring is energy.

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Nurturing Tomorrow’s Technicians: The Benefits and Implementation of an Apprentice Program

AutoSuccess

Under the guidance of experienced mentors, apprentices learn the ins and outs of automotive diagnostics, repairs and maintenance. This structured learning environment accelerates their skill development, enabling them to contribute effectively to the dealership’s service operations.