Automotive Training Centre

JULY 8, 2025

If you’re currently pursuing or considering auto mechanic training , developing your communication and customer interaction skills should be part of your focus. When most people think of an Automotive Service Technician (AST), they picture someone working under the hood of a car.

Customer Service 159

Customer Service Auto Mechanic Training Mechanic Service Advisor 159

Brake & Front End

AUGUST 1, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Brake & Front End

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Tomorrow's Technician

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Auto Service World

MARCH 25, 2025

The pandemic provided an opportunity for me to return to school and, shortly after, I took a leap and opened my own mobile repair business, focusing on both diesel and automotive services. After all, being a great mechanic means pushing yourself to continuously improve and thats only possible when you have strong competition.

Automotive Technician 166

Automotive Technician Automotive Service Advisor Mechanic 166

Tomorrow's Technician

APRIL 29, 2025

automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. In 2019, we created Springfield’s first US Department of Labor Accredited Automotive Apprenticeship Program. Since then, we have sponsored seven apprentice candidates. Nominate A Mentor Now!

Apprenticeship 130

Apprenticeship ASE ASE Certification Automotive 130

Brake & Front End

MAY 13, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Since then, we have sponsored seven apprentice candidates. Nominate A Mentor Now!

Apprenticeship 130

Apprenticeship ASE ASE Certification Automotive 130

AutoShopOwner

NOVEMBER 15, 2024

With a limited number of vehicle brands to learn, it didn’t take long to become proficient in all areas of automotive repair, from engine mechanical, drivetrain, electrical, steering, suspension, and all other systems. We also need to consider the standards set by ASE (Automotive Service Excellence). That was back then.

Auto Repair Shop 130

Auto Repair Shop ASE ASE Certification IT 130

AutoSuccess

MAY 21, 2025

The Challenge: Meeting Evolving Customer Expectations Modern consumers accustomed to the convenience and transparency offered by various industries expect similar experiences from their automotive service providers. Despite these challenges, dealerships can implement several strategies to enhance customer satisfaction.

Service Advisor 40

Service Advisor Utilities Automotive Services Customer Service 40

Institute for Automotive Business Excellence

APRIL 4, 2024

In this comprehensive guide, I'll take you through my journey, share insights on parts markup, and explore the transformative impact it can have on the automotive service and repair business. Exploring the Mechanics of Parts Markup: Let's delve deeper into the mechanics of the parts matrix.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Management Service Advisor 52

Driver's Edge

FEBRUARY 23, 2024

The last thing you want is to be stranded due to a mechanical issue. Look for certifications from reputable organizations such as the National Institute for Automotive Service Excellence (ASE), and check customer reviews on platforms such as l Google, Yelp, and social media. How often should you bring your car to the mechanic?

Auto Repair 52

Auto Repair Auto Repair Shop Oil Change Tire Rotations 52

Auto Service World

APRIL 25, 2025

Its time to explore how generative AI can transform the world of automotive service and retail. Smarter service recommendations The days of playing 20 Questions with customers about the weird noise their car is making may soon be over. Thats not just good service; thats customer loyalty in the making.

Retail 246

Retail Troubleshooting Automotive Services Management 246

Brake & Front End

MAY 27, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. As the master mechanic at Wimmer’s Automotive, James has taken upon himself the role of mentor.

Automotive 130

Automotive ASE Technical Automotive Technician 130

Tomorrow's Technician

MAY 27, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. As the master mechanic at Wimmer’s Automotive, James has taken upon himself the role of mentor.

Automotive 130

Automotive ASE Technical Automotive Technician 130