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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. In the automotive industry, trust is a critical factor in customer relationships.

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From the Magazine: Facing the future of auto repair

Auto Service World

Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. Techs and advisors answered similarly as their shop owners: Availability (64 per cent). Most respondents (45.5

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The Importance of Confidence When You Complete Service Advisor Training

CATI

Hello, future service advisors! If you’re considering a career in the automotive industry and are considering service advisor training, then you’re in for an interesting automotive career full of opportunities. Confidence builds customer trust after service advisor training.

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How to Become an Auto Mechanic Apprentice in Ontario: A Step-By-Step Guide

Automotive Training Centre

The profession has evolved significantly with advancements in automotive technology, making continuous learning and adaptability critical traits for success. Formal Education and Training to Become a Mechanic Apprentice Embarking on formal education and training is the next critical step in becoming an auto mechanic apprentice.

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NAPA Recognizes April Mentorship Award Candidates

Tomorrow's Technician

automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. By honoring these dedicated leaders, we aim to highlight the importance of mentorship in strengthening the automotive service industry and ensuring a skilled workforce for the future.

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NAPA Recognizes April Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Nominate A Mentor Now!

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Building Trust with Customers: A Service Advisor's Guide

Institute for Automotive Business Excellence

In the bustling world of automotive service, trust is the invisible yet powerful force that fuels lasting relationships between service advisors and their customers. Without it, even the most skilled advisors may struggle to retain customers and secure repeat business.