Tire Review Magazine

NOVEMBER 23, 2024

Big Brand Tire & Service has acquired Robertson Tire , a locally owned tire and automotive service provider in Tulsa, Oklahoma. “Acquiring Robertson Tire allows us to combine our strengths and offer even more value to our customers,” said Joe Buscaglia, CEO of Big Brand Tire & Service.

Oil Change 40

Oil Change Automotive Services Customer Service Automotive 40

Auto Service World

DECEMBER 4, 2024

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. That’s what’s happening at the St.

Retail 278

Retail Management Automotive Customer Service 278

AutoSuccess

AUGUST 22, 2024

In the bustling world of automotive service drives where vehicles roll in with consistent, similar needs and concerns, one question remains pertinent: Why do we continue to see significant growth opportunity in this day-in, day-out fixed ops world of predictability?

Service Advisor 95

Service Advisor Automotive Services Customer Service Automotive 95

Tire Review Magazine

MARCH 20, 2025

Dobbs Tire & Auto Centers , a tire and automotive services retailer based in High Ridge, Missouri , has acquired Cleveland-based Conrads Tire Express and Total Car Care. Dobbs Tire Conrads Acquisition Grows Automotive Service Network Founded in 1969 , Conrads has 39 locations across northeast Ohio.

Car 40

Car Automotive Services Retail Customer Service 40

Tire Review Magazine

JULY 3, 2024

VIP Tires & Service revealed that Bangor, ME technician John Bemis has reached the status of “World Class Technician,” one of the highest honors in the automotive service industry. We now have seven World Class Technicians who have become leading experts in the auto service industry, and there will be more to come.”

Service Technicians 40

Service Technicians ASE Certification ASE Automotive Service Excellence 40

Tire Review Magazine

JULY 3, 2024

VIP Tires & Service revealed that Bangor, ME technician John Bemis has reached the status of “World Class Technician,” one of the highest honors in the automotive service industry. We now have seven World Class Technicians who have become leading experts in the auto service industry, and there will be more to come.”

Service Technicians 40

Service Technicians ASE Certification ASE Automotive Service Excellence 40

AutoSuccess

AUGUST 27, 2024

Apprentice programs ensure that technicians are equipped with the latest knowledge and skills required to service modern vehicles. This adaptability meets customer expectations and positions the dealership as a leader in automotive service innovation.

Automotive Service Excellence 75

Automotive Service Excellence Automotive Automotive Services Technical 75

Tire Review Magazine

FEBRUARY 24, 2025

EAS Tire & Auto expanded its footprint in Denver by acquiring five established automotive service locations in Dec. “Chris Mohl and his team have built an outstanding operation with a strong commitment to customer service and quality workmanship.”

Automotive Services 40

Automotive Services Customer Service Automotive IT 40

Tire Review Magazine

FEBRUARY 24, 2025

EAS Tire & Auto expanded its footprint in Denver by acquiring five established automotive service locations in Dec. “Chris Mohl and his team have built an outstanding operation with a strong commitment to customer service and quality workmanship.”

Automotive Services 40

Automotive Services Customer Service Automotive IT 40

Tire Review Magazine

SEPTEMBER 29, 2024

He is an Automotive Service Excellence (ASE) Master Technician with 14 ASE certifications and was trained at VIP locations in Scarborough and Yarmouth. He obtains ASE certifications with the same passion as he approaches management and customer service, and we could not be prouder to promote Bob to the position of market manager.”

ASE Certification 40

ASE Certification Management ASE Automotive Service Excellence 40

Tire Review Magazine

SEPTEMBER 29, 2024

He is an Automotive Service Excellence (ASE) Master Technician with 14 ASE certifications and was trained at VIP locations in Scarborough and Yarmouth. He obtains ASE certifications with the same passion as he approaches management and customer service, and we could not be prouder to promote Bob to the position of market manager.”

ASE Certification 40

ASE Certification Management ASE Automotive Service Excellence 40

Tire Review Magazine

SEPTEMBER 18, 2024

Their commitment to quality and customer service is emphasized through their core values and global leadership in the industry. Their technology-driven approach and customer-focused service are designed to address the diverse needs of automotive service providers. We don’t have to go far for our final stop.

Manufacturing 40

Manufacturing Automotive Services Customer Service Automotive 40

Tire Review Magazine

SEPTEMBER 18, 2024

Their commitment to quality and customer service is emphasized through their core values and global leadership in the industry. Their technology-driven approach and customer-focused service are designed to address the diverse needs of automotive service providers. We don’t have to go far for our final stop.

Manufacturing 40

Manufacturing Automotive Services Customer Service Automotive 40

DRIVE

MARCH 29, 2023

The shop’s motto is to “provide customer service in abundance” and it shows. The shop has a reputation for operating efficiently at a high skill level in all areas of automotive service and repair. The team is known for being friendly and trustworthy.

Automotive Services 52

Automotive Services Customer Service Media Management 52

AutoInc.

JULY 30, 2024

For most independent automotive service and repair businesses, adding a new aftermarket service is going to be the most promising path to meaningful business growth. So, now are you intrigued by the automotive film business? Talk to your employees, friends and family, and current customers. Any insights?

Vehicle 52

Vehicle Automotive Customer Service Technical 52

AutoSuccess

SEPTEMBER 5, 2024

Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. This lack of automotive experience leads to inadequate or vague capture of the customer’s concerns, which has a negative impact on the entire repair process.

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97

Tire Review Magazine

FEBRUARY 21, 2025

That should cover every aspect of your operations so you can deliver exceptional customer experiences and enjoy financial success. That way, you can establish your business as a one-stop shop for customers automotive service needs. It can take a lot of time, energy and resources to establish this suite of services.

Auto Repair 52

Auto Repair Management Automotive Automotive Repair 52

Tire Review Magazine

FEBRUARY 21, 2025

That should cover every aspect of your operations so you can deliver exceptional customer experiences and enjoy financial success. That way, you can establish your business as a one-stop shop for customers automotive service needs. It can take a lot of time, energy and resources to establish this suite of services.

Auto Repair 40

Auto Repair Management Automotive Automotive Repair 40