Remove Automobile Remove Management Remove Service Advisor
article thumbnail

Today’s Class Launches Spanish-Language Automotive Training Program

Tire Review Magazine

In early 2025, the company will release three more topics: Engine Operation, Electrical Foundations, and Service Advisor: Starter Systems. It will also include ADAS Static Calibration, Engine Diagnosis, and ADAS for Service Advisors. We pride ourselves on listening to our clients and working to deliver what they need.

article thumbnail

AI and Emotional Intelligence: The Future of Talent Assessment in Automotive Retail

AutoSuccess

Research from the National Automobile Dealers Association (NADA) underscores this challenge, reporting an annual employee turnover rate of more than 46% at car dealerships in recent years. Business acumen: Recognizing when to close a sale, how to manage objections or strategically navigate pricing discussions.

Retail 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Acura dealers lead the way in study of service department phone calls

Auto Remarketing

When it comes to calling the service department, Acura dealers are providing the industry’s best customer service. Overall, 55% of the study’s customers were able to speak with a service advisor within one minute and scheduling an appointment within a week, with Mazda, Subaru and Lexus achieving that on more than 65% of their calls.

article thumbnail

Exploring Educational Opportunities with NADA and ATD

AutoSuccess

The National Automobile Dealers Association (NADA) and American Truck Dealers (ATD) stand at the forefront, offering an impressive array of educational avenues tailored to empower individuals and transform businesses within the industry. Driven Management Guides: Over 70 guides covering critical dealership operation topics, available as PDFs.

article thumbnail

The Future of Mechanics with Electric Cars

Auto Mechanic School Edu

In the present day, it takes more than one mechanic to run an auto service and repair shop. General managers oversee service advisors, who rely on parts professionals to deliver products that mechanics use to conduct typical auto repair. They are part of an industry that continues to grow and evolve.

article thumbnail

Today’s Class Launches Spanish-Language Automotive Training Program

Tire Review Magazine

In early 2025, the company will release three more topics: Engine Operation, Electrical Foundations, and Service Advisor: Starter Systems. It will also include ADAS Static Calibration, Engine Diagnosis, and ADAS for Service Advisors. We pride ourselves on listening to our clients and working to deliver what they need.