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From the Magazine: Subtle shifts

Auto Service World

Perhaps not significant enough to the point where definitive change can be called out, but worth noting nonetheless. Some shops have reported a softer start to 2025; parts distributors have noted the same as well as changes to the parts shops are seeking. These were the three areas that saw these subtle changes.

Vehicle 228
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Achieving Clear and Effective Communication in Your Auto Repair Shop

AutoFix

Communication issues can instantly put a wrench in the works, disrupting your ability to run your auto repair shop efficiently. Then, keep that in mind as you follow the steps below to improve communication in your shop. If so, it’s definitely time to improve communication in your auto repair shop.

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Hot Marketing Strategies for Customer Retention

Shop Marketing Pros

When you think of marketing for your auto repair shop, chances are you’re thinking about running ads on Google or Facebook. Retention marketing is the unsung hero of creating raving fans for your auto repair shop. Maybe social media or SEO. These are acquisition marketing strategies.

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The Importance of Effective Collaboration for Service Advisor Training Students

CATI

How to Work Collaboratively After Service Advisor Training Now that we understand the significance of collaboration let’s explore some practical tips on how service advisor training students and other industry professionals can work collaboratively in the auto repair shop or dealership setting.

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Building a Great Mentorship Program for Your Auto Repair Business

AutoFix

If you don’t have a mentorship program in place, then you definitely still have room for improvement. Without this extra layer of support, you’re throwing your team members to the wolves instead of promoting their success at your auto repair shop. Want to Create an Effective Mentorship Program for Your Auto Shop?

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Should Techs Have to Provide their Own Scanners and Diagnostic Tools?

Automotive Management Network

Should shops have to bear the cost of diagnosis by providing the necessary scan tools? Most auto repair shops require their techs to have a basic set of tools and view having a complete set as a sign of professionalism. Do scanners meet the definition of a “basic” tool?