Auto Service World

APRIL 23, 2025

This early passion took him to a technical vocational high school and an apprenticeship, which led to Kuczynski becoming a licensed heavy equipment mechanic. Great leaders understand how to motivate people and they understand customer service. Customer satisfaction should be at the heart of everything you do, he said.

Customer Service 199

Customer Service Automotive Vehicle Car 199

Auto Service World

MARCH 13, 2025

Service advisors had the chance to take classes on topics like customer service and selling strategies. View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Two expos were held the HiTech Tool Expo saw tool exhibitors show off the latest offerings.

Service Advisor 263

Service Advisor Management Customer Service Technical 263

Tire Review Magazine

APRIL 10, 2025

In addition to sharing his amazing life-altering story, Ritchie shares his insights on the challenges of being a successful shop owner today and how mentorships and apprenticeship programs can bridge the gap between generations in the automotive industry. The Value of Teamwork: Ritchie shares his approach to fostering teamwork among students.

Apprenticeship 52

Apprenticeship ASE Oil Change Customer Service 52

Auto Service World

SEPTEMBER 19, 2024

12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more.

Technical 147

Technical Management Service Advisor Consulting 147

Tire Review Magazine

OCTOBER 4, 2023

This allows us to bring BTS team members as well as our BTS partner dealers our wholesale partner dealers training on topics like full and comprehensive new hire orientation, ADAS and EV training, apprenticeship and pre-apprenticeship programs and even micro-learning,” Rick says. We like to say: ‘How can we share smiles today?’

Apprenticeship 116

Apprenticeship Trucking Automotive Technician Automotive 116

Tire Review Magazine

MARCH 12, 2025

Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. It enhances buying power, increases profitability, and standardizes processes for better customer service. His company has also developed an apprenticeship program with set time frames.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59