A Tech Service Advisor Vehicle 
Auto Service World
NOVEMBER 12, 2024
Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. As the technological and customer service landscape evolves, so too do their roles. Most respondents (45.5
Auto Service World
FEBRUARY 25, 2025
A technician who has received training directly from a vehicle manufacturer whether it be a class or by reading an OE book is considered a factory-trained tech as far as a shop coach and owner is concerned. In fact, price is essentially even in many cases, said the former service advisor of Volkswagen, Audi and Porsche dealers.
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DRIVE
JULY 25, 2025
If you think of “paperless” as a tech gimmick or a trendy buzzword, think again. A service advisor trying to decipher handwritten notes. Multiply these friction points by the number of vehicles in your shop, and you’ll start to see the real cost of paper – not just in clutter, but in minutes, mistakes and missed revenue.
Auto Service World
JULY 10, 2025
Our clients have the ability to book an appointment online at any time of day, see what we see when we send them a digital vehicle inspection and pick up their vehicle after hours, once they pay online. If COVID taught us anything, it was that there are new ways to do business.
Shop Marketing Pros
OCTOBER 27, 2023
You have more techs, more service advisors, and more bills to pay. You need to become an expert at diagnosing your business just like a tech diagnosing a car. If you were a tech and were good at diagnosing cars, this won’t be a problem for you because you understand deductive reasoning.
Autoflow
MAY 8, 2023
Digital vehicle inspections take the old paper checklist and modernizes it. They also record a list of suggested repairs for the future, creating an easily accessible digital record for each vehicle. As a result, service advisors can quickly get updates and share them with clients. What is digital inspection software?
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