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Number two, our managers know our core values in and out and they live by them. It starts with the manager at the top, and they spread it to the entire building helping create the customer experience. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course.
Every owner or hiring manager wants to do an exceptional job finding and hiring the right techs so that they will be able to maintain and grow their auto shop. Many managers hire based on personality. If a tech doesn’t have the right skills, there’s no point even conducting an interview. Is this good or bad?
Aftermarket diagnostic scan tools utilize data licensed through each OEM. Shop owners should understand that every dollar that they invest in specialty tools like diagnostic tools is not only an investment in their shops, it’s an investment in their techs. Do your techs have to provide their own scanners and diagnostic tools?
This is very useful data for managing scheduling as well. Good techs are in short supply , so continuous recruitment is a wise policy. Your shop manager should be trying to find good prospects within the community as well as building connections with local schools and training programs. That’s the name of the game.
From digital diagnostic tools that can instantly pinpoint an engine malfunction to advanced ELD fleet management systems, the modern mechanic’s toolbox is undergoing a revolutionary upgrade. Understanding ELD Fleet Management ELDs monitor, record, and manage various aspects of fleet operations. Evolution is inevitable.
Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Like most, I was a tech before becoming a shop owner. Put a stack of R.O.s
Number two, our managers know our core values in and out and they live by them. It starts with the manager at the top, and they spread it to the entire building helping create the customer experience. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course.
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