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As well, the business will need to produce enough profit to hire a replacement for the owner, if they work in the business as a tech or serviceadvisor. The business should be profitable enough to pay all the bills (including payroll), pay your business loan and allow you to save for upgrading equipment in the future.
But, Jeremy ONeal of AdvisorFix pointed out, the same book a technician uses to learn about fixing BMWs, for example, is the same book a tech learning in a BMW-controlled environment is learning from. In fact, price is essentially even in many cases, said the former serviceadvisor of Volkswagen, Audi and Porsche dealers.
Are you using your CRM and shop management software to its fullest? You have more techs, more serviceadvisors, and more bills to pay. You need to become an expert at diagnosing your business just like a tech diagnosing a car. Are you involved in your local chamber of commerce and BNI group? Do you give back?
Auto shops can grow while managing the extra stress, risk of human error and keeping that personal touch with customers. As a result, serviceadvisors can quickly get updates and share them with clients. They can recommend additional services and explain them with photo evidence to justify the work.
Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Like most, I was a tech before becoming a shop owner. Put a stack of R.O.s
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