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As well, the business will need to produce enough profit to hire a replacement for the owner, if they work in the business as a tech or service advisor. Erin Vaughan is the owner of Kinetic Auto Service in Regina This article originally appeared in the December 2024 issue of CARS magazine. Looking forward to another great year in 2025!
While cars continue to stack up in the bay, its possible for those small details to slip through the cracks. This material combines durability with excellent heat management, allowing rotors to withstand and dissipate heat quickly. One important step to take your time on is the proper bedding-in of brake pads.
What do you get when you combine a passion for cars, music, engineering, the environment and people? I grew up around cars and tractors and prefer being a technician to being an engineer,” Baldwin says. Therefore, all the cars I own fit into these categories.” If you stir it just right, you end up with Brandon Baldwin.
We’ve compiled a list of some of the best extra jobs you can try in your free time if you want to disconnect from cars. Tech Support If you are skilled in the auto world, you can provide tech support for remote clients for extra cash. A tech support personnel troubleshoots and solves IT issues for their clients.
Although Foxconn is widely recognized as a tech giant, particularly for its role in manufacturing Apple products, its influence is expanding into the automotive sector. It’s a modular EV system that can support different car models while maintaining flexibility. commonly known as Foxconn. Who Is Hon Hai (Foxconn)?
The most important thing that I have learned is that someone must be managing the business. That may not be you — you may want to stay in the bays as a tech — but that means you need to hire a manager. The most important thing that I have learned is that someone must be managing the business.
Presently, we have three generations of dealers, managers and salespeople in action. Back then, buyers lacked information, necessitating visits to multiple dealers for car values. Transactional” salespeople and managers employed fast techniques, becoming adept manipulators. We reside in a tech-dependent world.
For years, managing an auto repair shop meant doing vehicle inspection reports based on paper checklists. Managing an auto repair shop on paper When you rely on paper, your shop runs less efficiently, communicates less clearly and misses out on opportunities to grow. Now, techs can move onto the next car and generate more profit.
insert sad trombone sound ] So we go from months where everyone is happy, maybe even a little overwhelmed with work, to the following months where people are stressing out and the sky is falling because car count is down. What about when they search for “4 wheel alignment” or “shop that can work on cars with the new refrigerant”?
At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. Number two, our managers know our core values in and out and they live by them. Number one, we try to hire like-minded people who live those core values.
For many, that means applying to a university, a community college, or a tech school to continue their education with a specific career goal in mind. But as cars have become more digital, the traditional shop mechanic role has lost some of its glimmer for a new generation.
Most auto repair shops require their techs to have a basic set of tools and view having a complete set as a sign of professionalism. Before cars were computerized, the tool requirements were much more basic and affordable for the average tech. Do your techs have to provide their own scanners and diagnostic tools?
Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. This is very useful data for managing scheduling as well.
You need a shop management system in your shop.” Systems That Can Benefit Your Business Shop Management System (SMS): This product helps keep track of performance, organizes records, and improves overall customer experience. Customer Relationship Management (CRM): This tool is excellent for any business.
Cars have become more complex, equipped with computer systems and electronic components that have transformed them from mere machines to intelligent devices on wheels. Amidst this digital wave, one technological leap stands out due to its transformative impact on fleet management and care – the rise of Electronic Logging Devices (ELD).
Media blasting has long been the go-to method for cleaning rust and grime off old car parts, but it’s not always the best solution for every restoration project. A tech tip from one of our former product managers was to grate a little bit of white buffing compound into the bowl before polishing with the Dri Shine (ground corncob) media.
Every minute that a tech spends under the hood or a hoist boosts your profitability. Every time a tech finishes a work order a few minutes earlier, they can tackle the next car. When you hit your ideal car count, your shop prospers. When you think of a tech working well, it doesn’t mean fast and furious.
Auto shops can grow while managing the extra stress, risk of human error and keeping that personal touch with customers. Afterward, the tech or a service advisor would have to call and explain to a customer what was wrong. If the driver wasn’t car-savvy, it could take several minutes to show the value of a repair.
Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Like most, I was a tech before becoming a shop owner. Then you went on some dates.
Maybe it’s an A-Tech who can fix anything but who refuses to follow the rules. You want them to see that they’re not just fixing cars, but helping the elderly, protecting their neighbors, and giving back to their community. In turn, that means you can now focus on measurement, management, teaching, and training.
At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. Number two, our managers know our core values in and out and they live by them. Number one, we try to hire like-minded people who live those core values.
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