Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

Car

Ratchet + Wrench

JULY 4, 2025

Kathleen Callahan July 4, 2025 3 min read Last month , we talked about client-facing technology to improve your customer experience. With DVI, technicians can document issues more thoroughly, ensuring that service advisors and clients have all the necessary information to make informed decisions. Streamlined workflow.

Software

Auto Service World

APRIL 3, 2025

We want to hear from shop owners, technicians, and service advisors about the challenges and opportunities you face. All answers are anonymous and will be featured in the May 2025 issue of Jobber News. Participate in the annual Jobber News Shop Survey and directly influence how jobbers serve you.

Service Advisor

Tire Review Magazine

MARCH 12, 2025

He was later recruited to go into the aftermarket independent auto repair and tire shop, now part of the Gills Point S chain. It was a natural transition to the sales counter and a service advisor position. Fox surmises the chain will have around 250 locations by the end of 2025.

Master Mechanic

Ratchet + Wrench

JULY 3, 2025

Greg Bunch July 3, 2025 6 min read First, I want to thank you, my readers, and the team at Ratchet+Wrench for their grace last month. Every tech-to-service advisor miscommunication. link] [link] [link] [link] About Us Advertise Do Not Sell or Share Privacy Policy Terms & Conditions © 2025 All rights reserved.

Management

Ratchet + Wrench

JULY 14, 2025

Tess Owings July 14, 2025 5 min read Since 1931 , A.B. For three generations, the auto repair shop has been serving the community and going above and beyond to help those who walked through the door. When Lambert took over the shop, they were down to one service advisor in a 10-bay shop. Lambert saw an opportunity.

Auto Repair Shop

Ratchet + Wrench

JULY 17, 2025

Kacey Frederick ,  Greg Bunch July 17, 2025 6 min read splitov27 In automotive repair , training and education are an absolute necessity. That doesn’t change for those who operate auto repair shops—on the contrary, there’s a vast array of different skill sets that will need to be exercised if you’re to thrive.

Management

Ratchet + Wrench

JUNE 30, 2025

Whether youre looking for a solid diagnostic tech, a dependable B-level tech, or a sharp service advisor, finding the right person can feel like pulling teeth. In fact, some of the most successful auto repair shops use training as a recruiting strategy , not just an operational tool. They’ll improve.

ASE

Shop Marketing Pros

JULY 14, 2025

Whether you’re bouncing back or leveling up, this is your 2025 playbook. Google’s 2025 Algorithm Updates: What Changed and Why It Matters Google made some serious moves this year. Looking Ahead: Don’t Wait for the Next Shake-Up 2025 isn’t slowing down, and neither is Google. Let’s dig in. Shops that test are shops that grow.

Auto Repair Shop

Ratchet + Wrench

JULY 8, 2025

Dutch Silverstein July 8, 2025 3 min read I think as shop owners, we can all agree that time is our most precious asset. The service advisor asks multiple questions, typically beginning with: "What makes you think you need." After medically retiring, he transitioned his part-time auto repair business into a full-time occupation.

Management

DRIVE

JULY 25, 2025

That’s not a fantasy – it’s the focus of The Paperless Shop: Ditching Paper for Profit , one of the featured presentations at DRIVE EXPO 2025 , taking place in Las Vegas in September at the legendary Westgate Resort & Casino. A service advisor trying to decipher handwritten notes. Paper slows things down.

Service Advisor

Shop Marketing Pros

MAY 21, 2025

One of my rocks for Q1 2025 was now to do a deep-dive into how to create a shared vision. Their mission may be To provide the highest quality marketing services to auto repair shops throughout the U.S. Maybe youre running an auto repair shop. If youre unfamiliar with the concept of rocks, watch this video.

Auto Repair Shop

Ratchet + Wrench

JULY 25, 2025

Alison Johnson July 25, 2025 6 min read As a young single mother , Robin Reneau scraped together money for three different cars in four years, all of which experienced major engine or transmission failure within two years. She was the first Black woman mechanic to own an independent repair shop in Georgia, according to her website.

Management

Shop Marketing Pros

JUNE 25, 2025

From the algorithm updates that wrecked March 2024 to the subtle behavioral shifts we’re seeing now in 2025, we cover it all. You’ll hear why turning off your ads when things get tough might be the worst move, how Local Services Ads (LSA) are stepping in to fill the gap, and why online scheduling isn’t just convenient, it’s essential.

Auto Repair

Tire Review Magazine

MARCH 9, 2025

Todays Class has announced the launch of its Spanish auto repair training program. The first phase includes key topics such as brakes, lubrication service, tire and wheel service, steering and suspension, and safety. Later in 2025, Todays Class will expand its training with an electrical/electronic diagnostics series.

Automotive