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NTN announces leadership change

Auto Service World

Eich served as an executive officer of NTN Corporation from 2011-2017. He has a background in engineering and sales, including various management and leadership roles at NTN. He has led the engineering department and industrial OE sales department before being promoted to president in 2006.

Finance 130
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NextGear Capital Adds New Executive to Leadership Team

AutoSuccess

Rose Bryant will join the team as assistant vice presidentof corporate operations and risk management on March 10, 2025, overseeing all aspects of the companys flooring, titles and records, customer care and risk departments. Bryant has been with Cox Automotive since 2017.

Banking 52
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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. Catharines, Ont., What do you think?’”

Retail 279
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BA Auto Care, Columbia Maryland’s Top Independent Auto Repair Shop Celebrates 45 Years of “Looking Out For You and Your Car”

BA Auto Care

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. It’s how we ensure the quality of our work and keep our customers coming back year after year.” “In

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A global skills shortage that could see some of the most iconic vehicles in history lost

Lyons Garages

Is it just me or has the service industry in Ireland gone to the dogs? I’m convinced that the poor levels of customer service around the place is a side effect of all the vaccinations. “Write more things” you say, “I don’t get paid enough” I reply. We welcome working with anybody.

Vehicle 52