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shop management software, adding powerful new tools that give serviceadvisors greater flexibility and control when managing revisions. This helps advisors clearly present options and secure faster approvals from vehicle owners.
Hunter Engineering announced a new integration of its automated vehicle inspection software with PBS Systems dealership management software. The partnership allows service providers to attach digital inspection results directly to a service order. This happens as a vehicle drives through the service lane.
Hunter Engineering has announced a new integration partnership with automotive software provider UpdatePromise. The UpdatePromise Tablet Vehicle Check In, part of the overall customer experience management solution, creates a seamless workflow that allows service teams to complete and review everything they need, all in one single ecosystem.
As cybercrimes against auto dealerships escalate, dealers must recognize the importance of conducting frequent physical security audits to supplement any software-driven compliance tool they may be using. This stark reality should dispel any notion that software-based compliance protection alone is adequate in this business environment.
After hearing DMSs presentation at a 20 Group meeting, Dustin Johnson, platform general manager for McGrath Auto Group, credited the DMS teams automotive-specific experience as a key reason the dealership group chose to work with them. The answer: Not if its done transparently and professionally. Even the accounting side gets custom tools.
It’s better to present as complete a picture as possible up front because the customer may develop a negative impression if additional repairs are recommended after the initial contact. The Auto Repair Shop Software being used should prompt the serviceadvisor to do this.
Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. Dealerships can capture videos and photos, review OEM direct and OEM-connected vehicle data, present safety-related inspection reports, and add services directly to DMS repair orders from one single integrated system.
Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. Dealerships can capture videos and photos, review OEM direct and OEM-connected vehicle data, present safety-related inspection reports, and add services directly to DMS repair orders from one single integrated system.
Today’s sophisticated softwarepresents a new opportunity for fixed ops management, offering a suite of features tailored to address key operational challenges and opportunities. Today’s managers are facing a mountain of complexity in dealing with customers, manufacturers, serviceadvisors, technicians, upper management and on and on.
LOUIS — Hunter Engineering announces a new integration partnership with automotive software provider UpdatePromise. Dealerships can capture videos and photos, review OEM direct and OEM connected vehicle data, present safety-related inspection reports, and add services directly to DMS repair orders from one single integrated system.
Utilizing a data-driven stocking strategy tailored to your market is critical, and inventory optimization software can help ensure you have the right mix of used vehicles. Ensure sales and finance staff are well-trained to present these products without pressure, focusing on their value to the customers.
Are you using your CRM and shop management software to its fullest? 100% of cars get inspected, 100% of the findings are quoted, and 100% of the quote is presented to the client. You have more techs, more serviceadvisors, and more bills to pay. Have you embraced technology? Are you doing DVIs?
At Toyota of Murfreesboro, customers will enter the service lane and be greeted by an advisor who will escort them to the waiting area. Then, a porter will drive the vehicle through the Coats inspection lane system and the serviceadvisor will instantly be able to view those results and bring them to the customer.
When it was my leadership teams turn to give me feedback about what they admire and what they wish I would change, there were a few things presented and the one that stuck with me was this. How many serviceadvisors do you have? What shop management software are you using? What is your net profit? Who is your coach?
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