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Keeping Your Auto Repair Shop Thriving When Things Slow Down

AutoShopOwner

Take a look at: How parts are ordered and inventoried How you track time and productivity How your team communicates and manages workflows Implementing systems like Bill.com for accounts payable or ClickUp for task management can free up time and reduce bottlenecks.

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How To Brand Your Auto Repair Shop as a Concierge Repair Shop

Shop Marketing Pros

This includes social media posts, CRM texts, and other marketing materials. Make sure it highlights your concierge-level services with professional design and compelling messaging to attract the right clientele. Social media: Dont just post generic car tips. Instead of saying, How can I help you? wed say, I can help you.

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Numbers: AI in the Shop 

Ratchet + Wrench

AI scheduling software: 52% AI estimate generator: 61% AI digital vehicle inspection: 59% AI customer service representative: 37% Jason Smith, owner of M&M Car Care Center with locations in Merrillville, Schererville, Dyer, and Hammond, Indiana, says online booking is reducing the number of incoming calls his service advisors have to attend to.

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NAPA Recognizes July Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. People education future Mentoring NAPA Mentorship Award Shop management tomorrow’s technician Training

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NAPA Recognizes April Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. He is the shop manager and diagnostic technician at McNeils Auto Care in Sandy, UT, a Napa Gold Certified Auto Care.

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CARS Executive Outlook: Mark Pereira

Auto Service World

Ways to pay will continue to be an area of growth, as higher demands will be put on auto repair shops to offer consumer credit options, easy monthly payment plans and affordable financing to help manage rising repair costs. Building trust and creating convenience through technology is the successful path toward empowering consumers.

Car
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NAPA Recognizes July Mentorship Award Candidates

Tomorrow's Technician

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. We set goals, we track and measure.