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5 Important Duties You’ll Perform After Service Advisor Training

Automotive Training Centre

Service Advisors are integral to auto dealerships, acting as the bridge between customers and Auto Technicians. They handle administrative tasks, log customer complaints, promote merchandise, and explain the services provided and their respective costs to clients.

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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. As an automotive service advisor, your role is to repair cars and build a bond of trust with your clients.

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Considering a Service Advisor Career? Learn Where Technical Skills Come into Play

Automotive Training Centre

A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. A service advisor acts as a bridge between the customer and the technical team, requiring excellent interpersonal skills and a solid technical foundation.

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From the Magazine: Facing the future of auto repair

Auto Service World

Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. As the technological and customer service landscape evolves, so too do their roles. Most respondents (45.5

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The Importance of Confidence When You Complete Service Advisor Training

CATI

Hello, future service advisors! If you’re considering a career in the automotive industry and are considering service advisor training, then you’re in for an interesting automotive career full of opportunities. Confidence builds customer trust after service advisor training. Let’s find out.

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Service Intervals Are Changing: What ASTs Must Understand About OEM Flex Schedules

Automotive Training Centre

Modern vehicles are no longer bound by the rigid, odometer-based service intervals of the past. In today’s data-driven auto mechanic landscape, OEM flex schedules, intelligent systems that determine maintenance needs based on real-time operating conditions are changing the rules of routine service.

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Considering Automotive School? 5 Characteristics Of An Excellent Service Advisor

CATI

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.