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From the Magazine: Facing the future of auto repair

Auto Service World

Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. As the technological and customer service landscape evolves, so too do their roles. Most respondents (45.5

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Service Intervals Are Changing: What ASTs Must Understand About OEM Flex Schedules

Automotive Training Centre

Modern vehicles are no longer bound by the rigid, odometer-based service intervals of the past. In today’s data-driven auto mechanic landscape, OEM flex schedules, intelligent systems that determine maintenance needs based on real-time operating conditions are changing the rules of routine service.

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Mastering Personalized Communication in Your Auto Shop

AutoFix

For auto repair shop owners, mastering automotive customer service isnt just about answering questionsits about educating customers, setting realistic expectations, and making them feel valued. They research online, read reviews, and expect clear communication from service advisors. Headlightsthats a huge deal.

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Strut Sales

Brake & Front End

It comes down to educating the customer about the benefits and asking for the sale. Replacing worn or damaged ride control components on a vehicle can have the most significant impact on the performance of the safety systems. Vehicles and drivers are changing. Vehicles and drivers are changing.

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Should You Use Coupons in Your Auto Repair Marketing Strategy?

Shop Marketing Pros

You have strong service advisors Your team knows how to turn first-time coupon users into loyal, repeat customers. 10% Off Factory-Recommended Maintenance Helps attract customers with European or luxury vehicles. A strong service advisor will: Educate customers on additional services.

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How to Delegate Tasks Effectively Auto Mechanic School

CATI

At an auto mechanic school, learning how to delegate tasks effectively is just as valuable as learning to repair engines or diagnose vehicle issues. In busy automotive shops, service centres, or dealerships, teamwork is key to keeping operations running efficiently.

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The Art of Selling TPMS Service to Reluctant Customers

Tire Review Magazine

If they question its importance, take the time to educate them. Tailoring TPMS Service for Tire Safety to Each Customer The most effective approach is showing the value of TPMS service for tire safety based on their unique objections. Training Your Team to Overcome Objections Your service advisors should act as the No.