Customer Service Insurance Technical 
Automotive Training Centre
DECEMBER 6, 2024
ATCs training equips you with the essential skills needed for this transition, including expertise in parts pricing, service charges, and computerized parts management. Youll also develop strong customer service and communication skills, which are vital for managing staff and client relationships.
Solera
MAY 13, 2025
The global auto insurance market is undergoing a profound transformation , driven by rising trade barriers, escalating costs, and accelerated technological innovation. These forces are placing mounting pressure on insurers, repair shops, OEMs, and fleet operators. and Europe to Asia and Latin America. In the U.S.,
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Automotive Training Centre
MAY 1, 2024
These professionals assess damage, calculate repair costs, and facilitate communication between repair teams, insurance companies, and clients. Communication and Coordination: Heavy duty estimators act as the communication link between customers, repair technicians, and insurance companies.
Automotive Training Centre
JANUARY 17, 2024
But entering the industry as an independent contractor, where you’ll be in direct competition with giant insurance companies and other collision repair shops, can ramp up the pressure in multiple folds. This understanding will help you tailor your services and marketing efforts effectively.
Automotive Training Centre
JUNE 19, 2024
They evaluate the extent of damage to the vehicle’s body, frame, and mechanical systems and provide customers with detailed explanations of the repair process and costs. Technical Knowledge Gained During Auto Body Estimating Training Regular auto body estimators need a solid understanding of automotive technology and repair techniques.
Automotive Training Centre
DECEMBER 15, 2023
In addition to technical skills, it’s crucial to stay updated with the latest industry trends. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Auto detailing is a service-oriented profession, and building a rapport with clients is key to success.
Automotive Training Centre
OCTOBER 9, 2024
In ATC’s Auto Body Estimating Training , the Introduction to the Automotive Industry and Employment Skills module prepares explicitly you to explain technical details to customers clearly and professionally. When customers ask about minor vehicle damage, your estimating skills come into play.
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