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Cut the Clutter: Boost Efficiency with Standardization and Clear Communication in Reconditioning

AutoSuccess

Emails, text messages and even social media updates occur at lightning speed. In dealerships, this means approvals for repairs, customer updates and internal communication should follow suit. With todays technology, communication can be instant. Information should not only be immediate, but it must be clear, concise and accurate.

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The Evolution of Customer Experience: Why It Matters for Auto Dealers in the Digital Age

Solera

Omnichannel Journey: Customers might start on your website, continue on social media, and finish in your showroom, and they expect you to keep up with them at every stage. Speed and Convenience: The days of all-day dealership visits are long gone; customers now expect streamlined, efficient processes.

IT 130
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Wholesale Tire is Built on Family, but Powered by Community

Tire Review Magazine

That way, a customer is not stuck behind somebody getting a tune-up or brake job. While the first generation of Wholesale Tire thrived under these philosophies and traditional customer service values, the second generation brought innovation with computers and digital marketing. They trust our recommendations and our service.

Media 52
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CARS Executive Outlook: Mark Pereira

Auto Service World

While 2024 was a year of new car supply chain recovery, what seems to be setting 2025 apart already is the renewed focus on payment options, strong value and customer service being sought after by most drivers. Building trust and creating convenience through technology is the successful path toward empowering consumers.

Car 130
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Wholesale Tire is Built on Family, but Powered by Community

Tire Review Magazine

That way, a customer is not stuck behind somebody getting a tune-up or brake job. While the first generation of Wholesale Tire thrived under these philosophies and traditional customer service values, the second generation brought innovation with computers and digital marketing. They trust our recommendations and our service.

Media 52
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Are You Considering Automotive Sales Training? Here’s How Dealerships Can Survive Economic Change

Automotive Training Centre

Interest rates have reached their highest levels in years, increasing costs for consumers seeking financing for vehicle purchases. Exceptional Customer Service In automotive sales, exceptional customer service isn’t just a luxury; it’s a necessity.

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#1 – The Evolution of Customer Experience: Why It Matters for Auto Dealers in the Digital Age

Solera

Omnichannel Journey: Customers might start on your website, continue on social media, and finish in your showroom, and they expect you to keep up with them at every stage. Speed and Convenience: The days of all-day dealership visits are long gone; customers now expect streamlined, efficient processes.

IT 130